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Всеки път, когато клиент на Agoda освобождава хотел, ние му изпращаме имейл с молба да напише отзив за своя престой. Това е единственият начин за изпращане на отзиви. Всеки отзив трябва след това да бъде одобрен от нашия редакторски екип преди да бъде публикуван на уебсайта на Agoda. Затова, за разлика от много други туристически сайтове, ВСИЧКИ отзиви за Agoda са проверени и автентични.
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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Майжен Сунгконо, Сурабая, Индонезия 60189 (покажи карта)

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по-рано : Somerset Hotel

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Район: Майжен Сунгконо Брой стаи: 432
Безплатна Wifi връзка

Последни отзиви от клиенти

Изберете тип турист

 

Добър

7,3

от 530 отзива

Съотношение цена-качество
7,2
Местоположение
7,6
Работа на персонала
7,3
Състояние/Чистота на хотела
7,2
Комфорт/Стандарт на стаята
7,4
Храна/Хранене
7,2
Всички отзиви (530)
Сортиране по:
Aleksey A. Самостоятелно пътуващ Russia, 07 февруари 2013 г.
Красивый отель и приветливый персонал

Хорошие номера, бассейн, высокий уровень сервиса
10
Понимающий персонал: решали любые запросы, давали консультации, что где в городе. Отличный ресторан.
Restaurant Tip: Если ночью захочется поесть, то в пешеходной доступности только Макдональдс.
Antanius W. Група Indonesia, 14 октомври 2012 г.
Hotel dekat pintu toll masuk surabaya

tidak ada fasilitas yang menarik, standar hotel normal
6,7
Front office yang ramah, Bell boy rajin, layanan room service cukup cepat
Fanny W. Група Indonesia, 16 юли 2014 г.
Very nice hotel, clean hotel, staff were friendly.

Clean room, centrally located, comfy bed
9
Agnes L. Пътуващ по бизнес Indonesia, 16 юли 2014 г.
Not What I Expected

Old hotel, not well maintained but friendly staff
5,7
Room is not what I expected from this hotel. It was good size, bed is also good size however they can pay more attention to the details. Bathroom was run down and small. Plumbing doesn't work well. Uncomfortable pillows and sheets were stained. AC wasn't working properly, room temperature went to 26.5 even after setting the thermostat to 22.
Christopher K. Двойка Indonesia, 13 юли 2014 г.
Nice Stay

Staff are friendly and attentive, near several good restaurant, and easy to access from airport
7,3
Overal is a good stay. The closet in my room suddenly broke down, but they have change my room immediately to a better room. They even upgraded my room to a deluxe
Budi G. Пътуващ по бизнес Indonesia, 12 юли 2014 г.
Nice

Nice city hotel
6
Nurhisham O. Пътуващ по бизнес Singapore, 25 юни 2014 г.
BUSINESS STAY

BIG AND CLEAN ROOMS, EXCELLENT STAFF SERVICE
8
Generally, it is a nice hotel. Rooms have been refurbished, but the WC needs a bit of better upkeeping.
Jim L. Пътуващ по бизнес Indonesia, 14 юни 2014 г.
It was a short stay, but it was good

close to the airport, easy access, food stalls nearby
6,3
I had no problem staying at the hotel since this is not my first time staying there. the only issue i had on this particular trip was i had to wait for more than 30 minutes just to get myself checked in.
Stefan J. Пътуващ по бизнес Sweden, 13 юни 2014 г.
Hotel Somerseth is a good and well known business

Location, Location and location
7,7
It was good. I stayed only one night this time but I have been a regular customer since 2006 even if I didn't book via Agoda earlier
Pujihasana W. Двойка Indonesia, 08 юни 2014 г.
Can't sleep AC not working properly

Location, fast check out
5,3
The room, towel, etc is not as what four stars hotel should be with that price. AC is not working properly, the room was warm and I can not sleep until about 3-4am. Means maintenance and equipment checking was not done properly

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