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Всеки път, когато клиент на Agoda освобождава хотел, ние му изпращаме имейл с молба да напише отзив за своя престой. Това е единственият начин за изпращане на отзиви. Всеки отзив трябва след това да бъде одобрен от нашия редакторски екип преди да бъде публикуван на уебсайта на Agoda. Затова, за разлика от много други туристически сайтове, ВСИЧКИ отзиви за Agoda са проверени и автентични.
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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Майжен Сунгконо, Сурабая, Индонезия 60189 (покажи карта)

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по-рано : Somerset Hotel

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Район: Майжен Сунгконо Брой стаи: 432
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Последни отзиви от клиенти

Изберете тип турист

 

Добър

7,3

от 523 отзива

Съотношение цена-качество
7,1
Местоположение
7,6
Работа на персонала
7,3
Състояние/Чистота на хотела
7,2
Комфорт/Стандарт на стаята
7,4
Храна/Хранене
7,2
Всички отзиви (523)
Сортиране по:
Aleksey A. Самостоятелно пътуващ Russia, 07 февруари 2013 г.
Красивый отель и приветливый персонал

Хорошие номера, бассейн, высокий уровень сервиса
10
Понимающий персонал: решали любые запросы, давали консультации, что где в городе. Отличный ресторан.
Restaurant Tip: Если ночью захочется поесть, то в пешеходной доступности только Макдональдс.
Antanius W. Група Indonesia, 14 октомври 2012 г.
Hotel dekat pintu toll masuk surabaya

tidak ada fasilitas yang menarik, standar hotel normal
6,7
Front office yang ramah, Bell boy rajin, layanan room service cukup cepat
Nurhisham O. Пътуващ по бизнес Singapore, 25 юни 2014 г.
BUSINESS STAY

BIG AND CLEAN ROOMS, EXCELLENT STAFF SERVICE
8
Generally, it is a nice hotel. Rooms have been refurbished, but the WC needs a bit of better upkeeping.
Jim L. Пътуващ по бизнес Indonesia, 14 юни 2014 г.
It was a short stay, but it was good

close to the airport, easy access, food stalls nearby
6,3
I had no problem staying at the hotel since this is not my first time staying there. the only issue i had on this particular trip was i had to wait for more than 30 minutes just to get myself checked in.
Stefan J. Пътуващ по бизнес Sweden, 13 юни 2014 г.
Hotel Somerseth is a good and well known business

Location, Location and location
7,7
It was good. I stayed only one night this time but I have been a regular customer since 2006 even if I didn't book via Agoda earlier
Pujihasana W. Двойка Indonesia, 08 юни 2014 г.
Can't sleep AC not working properly

Location, fast check out
5,3
The room, towel, etc is not as what four stars hotel should be with that price. AC is not working properly, the room was warm and I can not sleep until about 3-4am. Means maintenance and equipment checking was not done properly
Allan A. Пътуващ по бизнес Indonesia, 04 юни 2014 г.
very dissapointed

food, internet
3
the shower is very bad. the distance between the wall and curtain is very close. people can not move to have proper shower. the shower tub is very slippery. dangerous. the bath room floor never been clean. the room is smell fungus. no complain form on the room, while the reception wants us to write on the form but no form. they always try to sell double bed instead of king size bed. not value for the money.
Jim L. Пътуващ по бизнес Indonesia, 31 май 2014 г.
Short Stay, but it was all well taken care

Easy access to Airport, Local food nearby, At the new developed area of surabaya
6
It was just as per my expectation, nothing to complaint but I believe the hotel developer needs to think of something when they refurnishing the hotel room. I happened to stay at one of the room that they renovated, and nothing was bad but the toilet seat, as they raised the floor up, they did not raise the toilet seat, therefore when you do the morning glory habit, you do not feel like you are sitting but squatting on that seat, my best estimation, the height from the floor to the top of the seat was about 40cm
Novy W. Пътуващ по бизнес Indonesia, 23 май 2014 г.
good design

clean room
8
Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.
Yeong N. Група Singapore, 21 май 2014 г.
Value for money

NA
7,3

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