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Customers like this hotel for:
    Nearest transport:
  • Sky City Coach Terminal (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Auckland International Airport (17.0 Km)
    Customer comments:
  • "Attentive staff", "Comfortable bed", "Spacious room"
    Top nearby attractions:
  • Auckland Art Gallery Toi o Tamaki (0.5 Km / 6 min walk)
  • Queen Street (0.5 Km / 6 min walk)
  • Civic Theatre (0.5 Km / 6 min walk)
  • Smith & Caughey's Queen Street (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Bianco off Queen - Serviced Apartments

2 White Street, Auckland City Center, Auckland, New Zealand (Show on map)

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"The location, facilities in the room is really nice,..."

Rerry, Indonesia October 24, 2015

Features of Bianco off Queen - Serviced Apartments

Hotel Facilities

  • 24-hour front desk
  • babysitting
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • newspapers
  • safety deposit boxes
  • shops
  • smoking area


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Serviced Apartment Description
Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable...see more Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable location. Within close proximity to tourist attractions, major shopping malls, the Opera, Civic Theater, Auckland Harbor, and Auckland Viaduct are all just minutes away. A remarkable property, Bianco off Queen - Serviced Apartments boasts classic and state-of-the-art studio apartments that incorporate facilities like fully appointed kitchens, washing machines, dryers, and a private balcony for utmost comfort. There is Wi-Fi internet access in all rooms and in the public areas. Disabled guests need to worry about a stay here as facilities are provided to enhance their stay. All in all, 4.5-star Bianco off Queen - Serviced Apartments is ideal for both leisure and business travelers alike.
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Recent customer comments

Filter by Traveler Type
All reviews (585)

Business travelers (53)

Couples (221)

Solo travelers (81)

Families with young children (78)

Families with older children (86)

Groups (66)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (585)
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Kurt L. Business travelers
Australia, November 22, 2015

location, location, location
The room was clean but carpet showed it's age with some major stains. Bedside lamps also in bad disrepair and a potential hazard.
michael D. Solo travelers
Australia, November 14, 2015
A bit run down

Walking distance to things
Very noisy outside and no way of blocking noise. Room wasn't very clean, mouldy bathroom. Can't block out light as some windows don't even have a blind
Rerry A. Business travelers
Indonesia, October 26, 2015
nice area!

The location, facilities in the room is really nice, accomodates even more than 5 people
It was really nice, the staffs were helpful, they clean the rooms but not the dishes.. 😫 and the breakfast is not included, but overall i was quite happy with my stay
Mr B. Solo travelers
Thailand, October 21, 2015
Decent for the price

Friendly staff, spacious room & balcony
Good location between different districts of Auckland. Friendly & helpful staff. Rooms left unmade a couple of the days. Amenities of the apartment limited.
Karis H. Business travelers
Australia, October 17, 2015
Terrible, dirty. Booked 3 nights only stayed 1
Zane E. Solo travelers
Australia, October 16, 2015
small details

location, staff...
Overall I was left disappointed. The queen bed advertised was two singles pushed together and the curtains were so sheer as to leave no privacy from the balcony shared with the room next door and the room nearly as bright at night time as I you'd left the light on. The kitchenette was tidy and had a selection of teas, however had no cups, cutlery or crockery with which to make use of it and carpet in the hallways was really pretty gross, particularly outside the lift on the first floor, where it looks like wet garbage bags had been left sitting there for some time. All that being said, the staff at the front desk were polite and friendly and the location was handy enough as long as you don't mind navigating a small side lane or two to get there.
Saharas C. Couples
Thailand, October 17, 2015
Like home !!

Cleanliness Comfortable Home
It was a very good stay for backpacker holiday. I got little private kitchen, toilet, bed room including living room !! So great !! I would stay there again if I visit Auckland.
China, October 12, 2015
Convenient stay

location, room space, value for money
We 3 people booked a one-bedroom apartment with a rollaway bed in the living room. The hotel was quite easy to find, located 2 mins walk away from the Q road. It provides on-site parking for 25NZD / night. Reception was overall good with 24/7 service. Room - the living room was quite spacious, even with a rollaway bed in the middle it still had a lot of space. Bedroom was alright. The only downside is a little bit noisy in the evening and morning given the location but still acceptable. Check-in has to be 2pm with no flexibility - this was a bit annoying to us. Overall it's ok value for money.
Lih L. Groups
Malaysia, October 08, 2015
Great location and value for money

1) Location 2) Comfortable 3) Helpful staff
The unit was clean and well equipped. Not to mentioned the beds were definitely comfy and cosy.
Tracey B. Families with older children
Australia, October 05, 2015
Bad hotel

Closeness to city, parking on site
We pre-booked and paid for 3 adults, we were meant to have a 3rd bed added to room. On our arrival to the room , there was only one bed. (2 single beds pushed together and they were different heights). I had to phone and ask about the other bed for the 3rd person. They sent 2 males , both not wearing any uniform, with a dirty thin mattress with holes in the cover, and e mattress protector was stained. This mattress was supposed to go on top of the sofa, they said. .. It was not a sofa bed just a hard, skinny lounge. When it came to shower time we realised we only had 2 towels, I went to reception and got another one. Carpet extremely worn, kitchen utensils were very sparse, no dessert spoons, a couple of knive. They were going to charge Me again upon checkin. We also had to put up with noise from the neighbours until 11pm. .. Loud music, singing and yelling.

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