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Bianco off Queen - Serviced Apartments

2 White Street, Auckland City Center, Auckland, New Zealand

Up to 30% off with Agoda Insider Deals!

About Bianco off Queen - Serviced Apartments


Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable location. Within close proximity to tourist attractions, major shopping malls, the Opera, Civic Theater, Auckland Harbor, and Auckland Viaduct are all just minutes away. A remarkable property, Bianco off Queen - Serviced Apartments boasts classic and state-of-the-art studio apartments that incorporate facilities like fully appointed kitchens, washing machines, dryers, and a private balcony for utmost comfort. There is Wi-Fi internet access in all rooms and in the public areas. Disabled guests need to worry about a stay here as facilities are provided to enhance their stay. All in all, 4.5-star Bianco off Queen - Serviced Apartments is ideal for both leisure and business travelers alike.
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Hotel Facilities

  • 24-hour front desk
  • babysitting
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • newspapers
  • safety deposit boxes
  • shops
  • smoking area


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
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All credit card transactions will incur a 2% surcharge.

The property requires a refundable security deposit of NZD 250 upon check-in.

Parking is limited and is on a first come, first served basis.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1. Km
Distance to Airport: 20. Km
Non-Smoking Rooms / Floors: No
Number of Floors: 14
Number of Rooms : 177
Parking Fee (per day): 25 NZD
Reception Open Until: 11:59PM
Time to Airport (Minutes): 30
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
All reviews (626)

Business travelers (61)

Couples (236)

Solo travelers (85)

Families with young children (81)

Families with older children (92)

Groups (71)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

5.6 Itthiphat L.
April 18, 2016
Got a problem with door lock
Stuck in the toilet, no make up room

4.8 carolyn H.
April 25, 2016
Just ok - would probably not use again
Nothing, in and of itself, was bad, but the things that disappointed were: * the windows were open and there was a 'smoking' smell in the room, obviously the lane below was used by smokers. * the phone was not connected, could not contact reception * could not connect to internet using the info provided and was late when we realised, tried to call - the phone did not work - we were in bed and just left it til the morning. I ended up going down the next morning. I was offered a new 'code', but did not know 'how', so made the girl watch me. So, the staff were ok, but not really helpful unless pushed. * the bed was two beds joined and was a peak in the middle * no coffee or tea or milk or anything, but it magically appeared the next morning. All in all, disappointing, but the room was clean and the washing machine was a bonus.

3.6 Paramjit J.
April 18, 2016
Bianco off Queen
Property is running down for past year or so

6.8 esther L.
April 14, 2016
Good overall except that it's a bit noisy

8 JiaXin L.
March 27, 2016
spacious room, tidy, nice
satisfied with my stay there, but wifi is very slow.

5.6 Patricia C.
New Zealand
March 28, 2016
Unsatisfied booking services and disappointing acc
The room was too small and far too expensive,we slept badly due to a persistant humming in the room all night. Misleading laundry and parking facilities, when booking online. Not happy about paying prior to staying at Bianco off Queen. Not happy paying $25 for an underground car park which we needed a map for. The car park was very cramped and we had difficulty in actually finding a park designated to Bianco off Queen, but we had no choice. On the postitive side, the receptionist and maintenance personal were very friendly and helpful. The accommodation was within walking distance of the viaduct which was my main aim in booking Bianco off Queen.

5.6 Dominic R.
March 18, 2016

3 Zoe T.
March 15, 2016
Why are there no curtains?
Stayed here 3yrs ago, it was great. This time, not great. Very confused about the no-curtain on just one window situation - apparently this is for fire safety, but having stayed many places which were fire safe, this seems ridiculous. Luckily I didn't pay too much for my room, otherwise I would have complained more. The room was clean but very badly damaged, stains on carpets, paint coming off walls etc. Lack of air conditioning also very odd, there was just a tiny desk fan and on one afternoon the room was so hot (west facing) that I felt quite unwell. Shocking how far downhill this place has gone in only a few years.

6.7 Murray W.
New Zealand
March 11, 2016
Location, large room for 5 adults and a baby, price

4 Mark H.
New Zealand
February 29, 2016
bianco stay
room size location hot water
cant believe there is no air conditioning in the apartment. had to have all doors and windows open and plug in fans going to try and get cool, this ensured a sleepless night with all the noise from a party outside and general city noise.apartment very dusty and dark in the bathroom as only one light working. could go on but will leave it there.