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People love this hotel for:
    Nearest transport:
  • Sky City Coach Terminal (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Auckland International Airport (17.0 Km)
    Customer comments:
  • "Attentive staff", "Comfortable bed", "Spacious room"
    Top attractions in the area:
  • Auckland Art Gallery Toi o Tamaki (0.5 Km / 6 min walk)
  • Queen Street (0.5 Km / 6 min walk)
  • Civic Theatre (0.5 Km / 6 min walk)
  • Smith & Caughey's Queen Street (0.6 Km / 8 min walk)

Note: Distances are measured as a straight line.

Bianco off Queen - Serviced Apartments

2 White Street, Auckland City Center, Auckland, New Zealand (Show on map)

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"close to city attractions, room was..."

Kaylene, Australia September 07, 2015
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October 07, 2015 - October 09, 2015 | 2 nights
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Features of Bianco off Queen - Serviced Apartments

Hotel Facilities

  • 24-hour front desk
  • babysitting
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • newspapers
  • safety deposit boxes
  • shops
  • smoking area


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Serviced Apartment Description
Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable...see more Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable location. Within close proximity to tourist attractions, major shopping malls, the Opera, Civic Theater, Auckland Harbor, and Auckland Viaduct are all just minutes away. A remarkable property, Bianco off Queen - Serviced Apartments boasts classic and state-of-the-art studio apartments that incorporate facilities like fully appointed kitchens, washing machines, dryers, and a private balcony for utmost comfort. There is Wi-Fi internet access in all rooms and in the public areas. Disabled guests need to worry about a stay here as facilities are provided to enhance their stay. All in all, 4.5-star Bianco off Queen - Serviced Apartments is ideal for both leisure and business travelers alike.
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Recent customer comments

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All reviews (568)

Business travelers (50)

Couples (216)

Solo travelers (77)

Families with young children (78)

Families with older children (85)

Groups (62)

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All reviews (568)
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Tracey B. Families with older children
Australia, October 05, 2015
Bad hotel

Closeness to city, parking on site
We pre-booked and paid for 3 adults, we were meant to have a 3rd bed added to room. On our arrival to the room , there was only one bed. (2 single beds pushed together and they were different heights). I had to phone and ask about the other bed for the 3rd person. They sent 2 males , both not wearing any uniform, with a dirty thin mattress with holes in the cover, and e mattress protector was stained. This mattress was supposed to go on top of the sofa, they said. .. It was not a sofa bed just a hard, skinny lounge. When it came to shower time we realised we only had 2 towels, I went to reception and got another one. Carpet extremely worn, kitchen utensils were very sparse, no dessert spoons, a couple of knive. They were going to charge Me again upon checkin. We also had to put up with noise from the neighbours until 11pm. .. Loud music, singing and yelling.
Dyan P. Families with older children
Philippines, October 06, 2015
awful stay

location, easy access
it was our 2nd time to stay in this hotel both experience is not good - untidy smelly apartment, cutleries are incomplete and not properly cleaned. tv is so small for a 4-star hotel. the reception staff is rude when we checked in.
AI T. Couples
Singapore, September 15, 2015
Comfort level could be further improved

Location, location & location
Ka L. Couples
Australia, September 11, 2015
Great deal

Spacious, location, price.
Kaylene L. Couples
Australia, September 22, 2015
A little disappointing

close to city attractions, room was comfortable
Our room had just been renovated and was not ready for use. There were no coffee mugs, drinking glasses, blankets, tea towels, light bulbs in the bedside lamp. After the room had been closed up for some time, the smell of new carpet was quite overwhelming. The TV and telephone were not connected. There were pots and pans but no hotplates for cooking. James, the poor staff member who had to continually come to our room to bring things or fix things was very understanding and apologetic. Also there is on site parking but we had to pay an extra $25 per night. An unexpected expense.
Sam S. Couples
New Zealand, September 10, 2015
1 night only

Nice big apartments at the top of queen street
Sam S. Couples
New Zealand, September 10, 2015
As expected

Good value
Good location and price.
Alan S. Solo travelers
New Zealand, August 21, 2015
dont stay here
staff so unfriendly, room was not as described, single bed? who even still has those, feet hung out the end, asked for another room with a bigger bed and got the response, no that was what you booked.
sione F. Families with young children
New Zealand, August 18, 2015
Not a 4 star hotel

Room was disgusting. Stains all over the carpets. Bathroom smelt so bad, had a power cut in our room half way through the night and took a long time for them to sort
Malcolm P. Couples
United Kingdom, August 09, 2015
not really a hotel

sheets were clean, staff friendly and helpful, affordable price
spent four nights in what was advertised as a 2-bed executive, a bit shocked on arrival, this place looks as if its designed more for long-term students, carpets worn and stained, furnishing very modest, industrial outlook directly into other apartments, no bar or restaurant. Front desk and maintenance staff were friendly and helpful.

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