Enter your dates to check availability and book this hotel

Bianco off Queen - Serviced Apartments

2 White Street, Auckland City Center, Auckland, New Zealand (Show on map)

Book now!

Good 7.5
based on 549 reviews

"Location good, front desk friendly, view at night ok..."

  • Isabel, New Zealand
  • July 19, 2015
  • Area: Auckland City Center
  • Rooms : 177
  • Free Wi-Fi

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 600,000 properties
  • Here to help in
    English & 12 languages
Room Types
Max
Rates
Studio Apartment
Studio Apartment
1 Bedroom Superior Non Refundable
1 Bedroom Standard
1 Bedroom Superior
1 Bedroom Standard Non Refundable
1 Bedroom Standard with Internet
1 Bedroom Superior with Internet
2 Bedroom Executive
2 Bedroom Executive
2 Bedroom Standard Non Refundable
2 Bedroom Superior Non Refundable
2-Bedroom Standard with Internet
2-Bedroom Superior with Internet
2-Bedroom Deluxe with Internet
2 Bedroom Standard
2 Bedroom Superior
2 Bedroom Deluxe Non Refundable
2 Bedroom Deluxe
3 Bedroom Apartment
3 Bedroom Apartment

 

When would you like to stay at this hotel?

Features of Bianco off Queen - Serviced Apartments
Facilities

24-hour front desk

babysitting

car park

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

newspapers

safety deposit boxes

shops

smoking area

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

Book now!

Sale ends soon!

Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable location. Within close proximity to tourist attractions, major shopping malls, the Opera, Civic Theater, Auckland Harbor, and Auckland Viaduct are all just minutes away. A remarkable property, Bianco off Queen - Serviced Apartments boasts classic and state-of-the-art studio apartments that incorporate facilities like fully appointed kitchens, washing machines, dryers, and a private balcony for utmost comfort. There is Wi-Fi internet access in all rooms and in the public areas. Disabled guests need to worry about a stay here as facilities are provided to enhance their stay. All in all, 4.5-star Bianco off Queen - Serviced Apartments is ideal for both leisure and business travelers alike. Minutes away from Auckland’s thriving commercial district, this superb property enjoys an admirable ... see more
Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.

All credit card transactions will incur a 2% surcharge.

The property requires a refundable security deposit of 250 NZD upon check-in.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Must use an extra bed

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
10:00 AM

Distance from City Center
1. Km

Distance to Airport
20. Km

Non-Smoking Rooms / Floors
No

Number of Floors
14

Number of Rooms
177

Parking Fee (per day)
25 NZD

Time to Airport (Minutes)
30

Year Hotel Built
2008

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Good

7.5

from 549 reviews

Value for Money
8.0
Location
8.1
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.5
Food/Dining
6.0
All reviews (549)
Sort by:
Patricia D. Couples New Zealand, July 26, 2015
A no sleep night in auckland

The shower, the location
5.3
The first time has disappointed. I requested a quiet room and we were placed in a room beside the front desk, elevators and which was at ground level beside the entrance. On a Saturday night there was loud. Drunken noise that totally prevented sleep. Nothing was done by the desk to alleviate the noise. When I complained I was told that if I had paid more I could have been given a higher floor but nothing of this was mentioned at check in. You would have to be destitute to stay here on a Saturday night. The A Agoda special request was ignored.
Report this review
Dhana S. Business travelers Australia, July 20, 2015
I've stayed in backpackers that were better!
3
The first room we were put in was worse than a hostel. Room was next to reception. Balcony was on the street. Second room was not cleaned. Hair all over shower floor, sticky kitchen floor. After dealing with some extremely rude ataff members we were offered an ugrade and to check the new room. Upon coming back down we were told we'd have to pay for the upgrade. Description says free wifi. Then we were told it was 1gb per room per day. Upon check out and complaining we were told that we were given incorrect information. Carpets were not clean and had bleach stains all over them. We were told by one staff member that had we upgraded from a standard apartment our room would have been better - website says only difference is air conditioning. Then to be told by another staff member that they are all the same. We witnessed staff members being rudento other guests as well. Room is not how it looks at all. All things together our stay was horrible and made harder than it should have been.
Report this review
Lynise J. Families with young children New Zealand, July 19, 2015
We will NOT be returning
3.7
We arrived just after 8.30pm and were told the person who could check us in had popped out, so ended up waiting 25mins for them to return. We were initially allocated a parking space, but when we went to park our car, the spot was already taken. A new spot was allocated, but within 5mins of parking a staff member came down into the basement (just as we had unloaded the car) and advised us we needed to move the car. We decided to take our things up to the room and come back to move the car. This suggestion was not accepted by the staff member who advised we needed to move the car straight away. (although they had not found another space to move to at this stage). My husband ended up taking the car back to the street to wait for another spot to be allocated, while I took our three year old up to the room. Upon entering the room I was hit with a repulsive smell. I turned on the lights and was shocked at the terrible condition of the apartment. The carpet had numberous stains and in the bedroom I found the source of the smell. There was vomit on the carpet that had attempted to be cleaned off, but the smell was overwhelming. The bathroom was also dirty with a toilet that clearly had not been cleaned from previous use. We went to reception and asked for a refund but was told no, they would change our room. (by this time it was 11pm and I had a very tired child). We went to the new room only to find it had not been serviced from the previous occupants. The beds were completely unmade, there were dirty dishes on the bench, the rubbish bins were over flowing. At 11.20pm we finally obtained a refund and left to find alternative accommodation. This was our worst experience we have ever had in New Zealand. Awful.
Report this review
Isabel D. Couples New Zealand, July 19, 2015
dirt nappy, dirty carpet, just felt dirty

Location good, front desk friendly, view at night ok
2.7
The apartment felt dirty, there was a dirty nappy we only found the next morning after finally tracking the bad smell and stains on the toilet bowl! Made us feel we were in squalor
Report this review
Jan R. Families with young children New Zealand, July 16, 2015
Apartments need re-vamping

Front desk service very good. Checking in and out good.
6.3
ok. The apartment we had was grungy. In house servicing I felt wasn't good. No vacuuming done or things wiped down and both beds were very hard. Also had a couple of holes on one wall. It was still a novelty to stay somewhere different. But a little disappointing.
Report this review
Melissa S. Groups New Zealand, July 3, 2015
Bianco off Queen - Serviced Apartments

Bianco off Queen - Serviced Apartments
4.7
Report this review
Claire B. Couples New Zealand, June 28, 2015
A bit tatty.

Close to town and university. Good sized apartment.
5.7
Branco felt a bit tatty. The apartment was a good size but felt quite dingy. The large blind in living area was damaged and looked scruffy. There was a good little kitchenette but it was poorly stocked. Two mismatched cups, one glass, two chipped mismatched wine glasses. Easy things to fix.
Report this review
Yongguan X. Families with older children China, June 24, 2015
Things are as expected

Location, easy to find, staffs are helpful in general
6.3
Report this review
Hormazd D. Business travelers India, June 19, 2015
Decent stay

Big rooms, well thought out layout, functional
8.3
Big rooms, well thought out layout, functional
Report this review
Belinda I. Families with young children Australia, June 17, 2015
Amazing service

Service, newly refurbished, value for money
8.7
Awesome, they were so kind and helpful
Report this review
< Previous page 1 - 10 of 549 reviews Next page >

Book now!

Sale ends soon!

Customers who looked at this Serviced Apartment were also interested in......

Skycity Hotel

Skycity Hotel

Fantastic 8.5

from 1011 reviews

Quest on Hobson

Quest on Hobson

Very Good 7.8

from 12 reviews

Hotel Area: Auckland City Center

Location, friendly staff and security. Danwei, Singapore June 18, 2015
Best Western President Hotel Auckland

Best Western President Hotel Auckland

Very Good 7.9

from 258 reviews

Hotel Area: Auckland City Center

Across from sky tower. Next to supermaket. Josephine, Indonesia July 21, 2015
Auckland City Oaks Serviced Apartments

Auckland City Oaks Serviced Apartments

Very Good 7.6

from 626 reviews

Hotel Area: Auckland City Center

Comfort, spacious, well-equipped kitchen. Kwan, Malaysia July 16, 2015
Best Western President Hotel Auckland

Best Western President Hotel Auckland

Very Good 7.9

from 258 reviews

Hotel Area: Auckland City Center

Across from sky tower. Next to supermaket. Josephine, Indonesia July 21, 2015
Customers like this serviced apartment for:
Nearest transport:
  • Sky City Coach Terminal (0.7 Km / 9 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Auckland International Airport (17.0 Km)
Customer comments:
  • "Attentive staff" , "Comfortable bed" , "Spacious room"
Top attractions in the area:
  • Auckland Art Gallery Toi o Tamaki (0.5 Km / 6 min walk)
  • Queen Street (0.5 Km / 6 min walk)
  • Civic Theatre (0.5 Km / 6 min walk)
  • Smith & Caughey's Queen Street (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C05