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Bianco off Queen - Serviced Apartments

2 White Street, Auckland City Center, Auckland, New Zealand

Recent customer reviews

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Very good

7.5

based on
607 reviews

486 reviews in English

Value for Money
7.9
Location
8.1
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
6.0
All reviews (607)
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Chloe S. Couples United Kingdom, May 21, 2015
Great location. The Apartments have everything

Great location, lovely helpful staff, well equipped apartments with comfy beds
9.7
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Angelique R. Couples New Zealand, May 17, 2015
Not very clean and lots of stuff broken

Cheap, good location
4.3
It wasn't the best, turned up and had to pay a $250 deposit which is more than the room cost. Read the fine print and they charge $250 if you loose the key which is ridiculous as the key does not have the name of the hotel on it. The room was not very clean, there was what looked like coke spilt all over the wall, the rubbish bins had not been emptied, there was a hole in one of the doors, the carpet was peeling back around the doors and the walls had big black marks all over them. I was nervous that all this stuff was going to get blamed on me when I checked out.
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Cathleen B. Solo travelers New Zealand, May 2, 2015
Hasn't worn well

Staff were helpful
6.3
Adequate but overrated at 4 stars
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William C. Business travelers Singapore, May 2, 2015
nothing

nothing
7.7
nothing
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Joseph G. Solo travelers Malaysia, May 2, 2015
Centrally located and walking distance to eateries

Near to city centre, free wifi and spacious room
10
Pleasant stay with good room service and spacious room. The hotel centrally located to all the amenities and tourist attractions. Good wifi connection (1GB per day) and accommodative receptionists.
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Michael S. Couples Australia, April 29, 2015
Avoid this place
3.3
Awful room with stained carpets and very old tatty furniture
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Shenae W. Groups New Zealand, April 27, 2015
Not Well maintained

Location, staff and view
5
It was not well cleaned, we had a hole in our wall, stains on the carpet and smelly sheets still in our washing machine. Location wise great and staff we polite and helpful.
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Michelle M. Families with older children New Zealand, April 24, 2015
Awesome

The rooms, service when request for x2 single beds. Rooms were amazing and very comfortable
9
Comfortable and enjoyable. Great rooms and service exceptional. Would definitely stay again.
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Rashidah H. Couples Malaysia, April 17, 2015
Nice service apartment

friendly, helpful
7.3
good stay except a little noisy at night
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Praphul S. Couples Australia, April 5, 2015
Terrible Customer Service

Location, Clean
5.7
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