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Bianco off Queen - Serviced Apartments

2 White Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Bianco off Queen - Serviced Apartments Auckland - Guest Room Bianco off Queen - Serviced Apartments Auckland - Reception Bianco off Queen - Serviced Apartments Auckland - Guest Room
Area: Auckland City Center Number of Rooms: 177
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
499 reviews

Value for Money
8.1
Location
8.1
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.6
Food/Dining
6.1
All reviews (499)
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Keara D. Business travelers Ireland, February 25, 2015
Auckland at its worst
2
Having travelled to many countries and stayed in innumerate 4 star hotels, this property is at best a 2 star experience - infact I have stayed in better back packers. - filthy carpets, entry area, - tattered furniture - no airconditioning - 2 fan from the 1900s to provide comfort in this sweat box - noisy - extremely rude staff The imagery on the website has no resemblance to this property. A very poor indictment on NZ.
Ronald S. Solo travelers New Zealand, February 19, 2015
overnight stopover.

convenient location to our ongoing travels, {i.e} Intercity bus terminal. eating out in Queen St. Efficient and pleasant Staff.
6.7
Got very little sleep, due to very noisy location. Could be cleaned better {i.e } toilet bowl dirty. Cooktop not cleaned properly. No dishcloth or Teatowel in apt. Door handle loose, {looked like it had been forced}. Could perhaps have a report card in apt., these things could have been reported in writing at the time of departure and perhaps attended too before next visitor.
Carol B. Couples United Kingdom, February 18, 2015
Great stay from U K

Location- was able to walk straight on to QueenStreet. Comfort - appartment was clean and had every kitchen aid you could think of.Friendliness of staff.
8.7
Excellent- All the staff were so helpful and friendly nothing was to much for them.The apartment was very clean and towels were changed every day and bed clean as well.Kitchen aids were all in good working order.Lovely location.
Andy F. Business travelers Australia, February 18, 2015
Uncomfortable

Reasonable internet speed, relatively central location, bathroom & water pressure was good
5
I like to think that I'm generally pretty easy going and not too fussy, but was genuinely disappointed with the room at Bianco off Queen. Booked what we thought was a modern apartment with views based on the photos on the website. Room we got was an ageing, un-renovated lower floor room looking directly into an office building (so workers could see in during the day). There was continuous noise from the adjacent building's AC/plant. The lounge had stained carpets, and a rock hard uncomfortable couch. Beds were very hard and not particularly comfortable. There was no air conditioning, so you had to leave the window open - which compounded the noise issue. No blind on one of the full height (albeit frosted) glass window in the lounge, so you had to close the bedroom sliding door for darkness, which was not ideal given the lack of AC. Second BR was so small you could not walk around the bed - it filled the room. Bathroom was clean and fairly modern. Overall, whilst the room was clean it looked and felt dirty, mainly because of the stained carpets. Won't be going back to this one, and if you do, make sure you request a renovated room - presumably some of them do match the photos on the site.
Craig S. Couples New Zealand, February 16, 2015
Short Stay, excellent

Cleanliness, Location, Value
8
No issues, very comfortable accommodation next time we will book with air conditioning as the room was very warm. A fan would have been useful.
Steve T. Couples New Zealand, February 10, 2015
Great location

location, value for money, cleanliness
7.7
Fine
Juliette S. Couples Indonesia, February 6, 2015
Good value for money

Location, staff friendlyness, price
7.3
It was good, was quitr surprise that the apt did not have central Air conditioning but since we were there on a cold summer (anomaly) we are actually ended up using the heatrt instead
Yuko Y. Families with young children Japan, January 30, 2015
Very helpful staff

Helpful staff, quiet and easy to access to city
8.3
We were very happy to stay Bianco off Queen.Clean and tidy.
Eleana D. Families with young children New Zealand, January 22, 2015
Extra space without the price tag

Cheap place to stay. Room for up to 4 persons without paying addition bedding fee, walkable distance to all CBD sights.
7.7
Some guests look very dodgy, looks as though there are permanent tenants. Smelly wet carpet hallways with stains throughout. Room was acceptable, as usual dishes had mould etc but I only use cups so easy enough to wash. Has clothes washer and dryer with a sachet of detergent which is a bonus, only the wash cycle takes forever. Serviced daily... Hmmm bed made with existing linen, dirty dishes hidden in dishwasher, towels replaced bins emptied. 1g free data daily. New pin required every 24hrs. But still free wifi. $25 secured parking per day, if staying overnight I park for free out the front after 6pm and at 8am I pay the metre @ $3/hr. Gone by 10am to do my site seeing and holiday plans only cost me $6, come back at 6pm and park overnight for free again until 8am. Located down a dark narrow lane, not recommended for solo females to walk at night.
Barbara P. Couples New Zealand, January 16, 2015
Great stay at #bianco

modern design, convenient location, very professional & friendly staff
7.7
everything was ok, Food was not applicable as there is no restaurant

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Customer Reviews - Bianco off Queen - Serviced Apartments, Auckland

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