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About BIG Hotel

Description

BIG Hotel is a chic boutique hotel conveniently located near Orchard Road and Bugis that offers you the big experience, comfort, entertainment, mobility, convenience, and indulgence. All stays at BIG Hotel include Wi-Fi and movies-on-demand.

All rooms feature a bed with ultra-comfortable mattress, high-thread count linen and fluffy pillows, and a Nexus 7 tablet for you to control the TV and room’s lighting, watch movies, and activate the Do-Not-Disturb/Make-Up Room alert.

BIG Hotel is only 20-25 minutes’ drive from Changi International Airport and just minutes away from Bugis Junction and Plaza Singapura shopping malls, Sim Lim IT Mall, Singapore Art Museum, and National Museum of Singapore. The central business district, Suntec City Convention & Exhibition Centre, Marina Bay Sands, and Marina Bay Financial Centre are a 10-minute drive away. Dhoby Ghaut, Bugis, and Bras Basah MRT stations are within walking distance.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • ATM/cash machine on site
  • bar
  • coffee shop
  • concierge
  • convenience store
  • daily housekeeping
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundromat
  • laundry service
  • luggage storage
  • restaurant
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • taxi service
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • fitness center

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Malay
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Policies

Please note that Parking fees apply for guests who park their cars at the hotel.
Monday to Sunday (including Public holiday)
Motorcar:
7.01am to 7am (next day) - S$1.00 per ½ hour or part thereof
Motorcycle :
7am to 10pm - S$1.20 per entry
Grace period :
15mins
Parking redemption tickets may be purchased from the hotel’s Reception at S$12 per ticket (for up to 24 hours of parking).
For guests arriving by taxi, the hotel's drop-off point is located at level 2, accessible through the back of the hotel via Bencoolen Street.

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.2 Km
Distance to Airport: 19 KM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 16
Number of Restaurants: 1
Number of Rooms : 308
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2013
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Recent customer comments

Filter by traveler type
All reviews (4975)

Business travelers (1419)

Couples (1986)

Solo travelers (964)

Families with young children (276)

Families with older children (148)

Groups (182)

Very good
7.7
Hotel Condition/Cleanliness
8.4
Facilities
7.1
Location
8.1
Room Comfort/Standard
7.9
Staff Performance
7.8
Value for Money
7.5
Food/Dining
6.3

7.2 Nor J.
Malaysia
May 30, 2016
review for big hotel
strategic location

6 Low B.
Singapore
May 30, 2016
Housekeeping need to improve
Everything was great, comfortable bed, variety of TV channel, powerful toilet flash, location near MRT. The only complain I have will be cleanliness. After the room has cleaned, there are still a lot of hairs on the floor, it seem like the floor was not vacuum. Hope they can improve on it.

7.2 Ka L.
Hong Kong
May 24, 2016
good place bad people
Stood at the counter for 10mins until a staff finally took initiation to ask what I was waiting for. Most receptionists have an attitude, not sure if they are being racist but at least I speak English well. Even housekeeping staff had sincere smiles on their faces when asked for replenishments, they should get a pay rise. Small room as expected but no fridge was a surprise. Everything works and looks very clean and new, definitely no complain about the air-con but wi-fi didn't do a great job. Bed and sheets were fantastic, would be back if they have a value deal again. (P.s. bring your own razors, unless you want to peek your skin off)

6.4 Huixian R.
Singapore
May 23, 2016
Worth while stay
Convenient location

9.6 Alex O.
Singapore
May 21, 2016
Good value and comfortable stay
Nice design. Good location. Friendly staff

7.2 TEO L.
Malaysia
May 23, 2016
Clean and value for money
BIG hotel isn't that "big",but it is still good enough to accommodate 2 adults and a young children. Clean and friendly staff, will revisit the hotel for our next trip in Singapore. Perhaps the hotel can consider to increase number of bell boys as it brings some inconvenience to us with number of luggages.

8.4 Penny C.
Taiwan
May 19, 2016
business
Good location and friendly staff.

7.6 JENN L.
Brunei Darussalam
May 19, 2016
Weekend trip 15-18May2016
Overall stay is satisfactory. Room was big enough for one and not much space for luggage.

6.4 Brian M.
United Kingdom
May 23, 2016
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5.6 Ya H.
Taiwan
May 17, 2016
Location is the only advantage
Yes I'd been aware that the space of the room is tiny, yet I was still surprised about the cleanliness and environment. I found eyelash extension on the floor and the bathroom was moldy, you can see the mold ink at the edge of the glass. And the media/lighting remote - Nexus 7 was out of order (the charing port - micro usb port was broken). The worst part is, some customers was incredibly noisy at the midnight, open and close the door insanely-frequnet and even tried to open your door.


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