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Big Hotel

200 Middle Road, Bugis, Singapore 188980 (Show on map)

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Hotel Area: Bugis Number of Rooms: 308
Free Wi-Fi

Recent customer reviews

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2212 reviews

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All reviews (2212)
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Pang M. Couples Singapore, April 16, 2014
I love the hotel concept and design immensely!

Location, comfort, cleanliness
One of the best middle range pricing hotel i stayed, the concept is so cozy and youthful. Location is awesome too! Two thumbs up!
Bee E. Couples Malaysia, April 15, 2014
Small room. Taxi drop off and pick up inconvenient

Good location. friendly staff
The room is small. Taxi drop off and pick up located on 2nd floor. When we arrived from airport, we had to carry the big luggage and took a lift to B1 reception to check in. Only 2 small lifts in this hotel.
Tiwari U. Business travelers India, April 15, 2014
nice stay

location, rate and service
good and the location was very nice to bugis. there alot of food to eat
Ailing W. Business travelers Singapore, April 15, 2014
nice stay

location, location and location
good cause it very near to bugis and there alot of shopping center there
Chalita P. Families with older children Thailand, April 15, 2014
Nice concept hotel with nice aroma and location

Location, Smell, Design
The hotel is around 10 minutes from Bugis MRT, which is quite far, but you will enjoy the surrounding while walking e.g. Bugis Junction shopping center and Chinese temple. Hotel lobby is designed to be like a living room for customers to gather around with free fruits. The aroma was very nice, but the room is quite small.
Siew H. Groups Singapore, April 14, 2014
good hotel service and good condition

good service, good selection of free
Annabelle C. Couples Malaysia, April 13, 2014
Comfort, Clean, Friendly staff

Comfort, Clean, Friendly staff
Eric S. Couples Singapore, April 13, 2014
location,friendly staff and trasportation

location near shopping area,eating outlet and comfortable beds
friendly staff,nice hotel with nice bed but the room abit small but the most important is no smoking hotel
Syarfa N. Groups Singapore, April 13, 2014
Good staycation

Fast check in. Free upgrade. Late check out.
Good. Nice beds. Great movies. Food nearby.
Christine L. Couples United States of America, April 13, 2014
Great experience with a few recommendations

Executive Room Size, Location, VERY clean
After a bad first impression, we generally had a great stay. Upon arrival the staff was not very accommodating. After having traveled on a 10 hour flight, they would not allow us to have an early check in, they wouldn't even offer breakfast or a place to shower. They also would not provide us with internet usage beyond 3 hours for the lobby area while we waited, we had to wait for 8 hours. It seems the staff here follow strict rules and cannot make decisions on their own when their are special circumstances that call for it. The fire alarm went off during our stay and they kindly requested that everyone stay in their rooms while they checked it out, should there have been a real fire, that is not the usual procedure and very surprising considering their strict rules in other areas. Aside from a robotic like staff, the hotel is really clean, nicely located, and our room size was bigger than most other hotels we've stayed in Singapore. Should the staff learn to respond to unusual requests and learn better customer service, I would be willing to recommend this hotel and would stay again.

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Big Hotel SingaporeBig Hotel Singapore - Guest RoomBig Hotel Singapore - BIGstar SuiteBig Hotel Singapore - Executive RoomBig Hotel Singapore - Deluxe RoomBig Hotel Singapore - Superior RoomBig Hotel Singapore - Superior Single RoomBig Hotel Singapore - Nexus TabletBig Hotel Singapore - Nexus TabletBig Hotel Singapore - Suites - DeskBig Hotel Singapore - Aromatherapy Shower AmenitiesBig Hotel Singapore - Hair dryerBig Hotel Singapore - Clipper TeaBig Hotel Singapore - Pad & PenBig Hotel Singapore - Refreshing Rain ShowerBig Hotel Singapore - Room amenitiesBig Hotel Singapore - The Nook - All Day DiningBig Hotel Singapore - The Nook (Cafe)Big Hotel Singapore - Grape & Grain - Wine BarBig Hotel Singapore - GymBig Hotel Singapore - Reception areaBig Hotel Singapore - Hotel ExteriorBig Hotel Singapore - Reception

Customer Reviews - Big Hotel, Singapore