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Customers like this hotel for:
    Area recommended for:
  • beaches
  • spas
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    Customer comments:
  • "Great breakfast", "Nice pool", "Nice staff"

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Bintan Lagoon Resort

Jalan Indera Segara Site A12, Bintan Utara, Lagoi, Lagoi, Bintan Island, Indonesia 29155 (Show on map)

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"Enough activities for family to do, clean..."

Joel, United States November 29, 2015

Features of Bintan Lagoon Resort

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • BBQ facilities
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • library
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • pets allowed
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours
  • vending machine

Sports and Recreation

  • billiards
  • children's playground
  • fishing
  • fitness center
  • games room
  • garden
  • golf course (on site)
  • golf course (within 3 km)
  • karaoke
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • skiing
  • spa
  • table tennis
  • tennis courts
  • water sports (motorized)
  • water sports (non-motorized)


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Romanian
  • Tamil

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Hotel Description
Just under and hour from Singapore, experience the best of a deluxe island resort boasting over 300...see more Just under and hour from Singapore, experience the best of a deluxe island resort boasting over 300 hectares of lush gardens with its own private beach. Stay over at one of 470 well-appointed rooms, suites, or villas. Indulge in a wide variety of culinary and entertainment options from casual al fresco, buffets, cocktails, authentic Mediterranean, Japanese, and other Asian cuisine, including the breezy beachfront Rice Restaurant.

Take your pick of over 50 land and sea activities. Two championship golf courses – the Jack Nicklaus sea view course and Ian Baker-Finch woodlands course - delight golfers with spectacular signature holes and undulating fairways. Pamper yourself at a day spa with a diverse menu of spa services utilizing organic ingredients in conjunction with modern techniques and traditional therapies.

On top of everything, there is an extensive range of function rooms available for meetings, conferences, and events. Bintan Lagoon Resort promises to be the perfect getaway for families, friends, and corporate events!
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (816)

Business travelers (18)

Couples (347)

Solo travelers (78)

Families with young children (196)

Families with older children (88)

Groups (89)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (816)
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Joel G. Families with young children
United States of America, November 30, 2015
Bintan trip

Enough activities for family to do, clean beach
Aside from the food being a little pricey, irs ok.
Syahid A. Groups
Singapore, December 01, 2015

Staff, nice room and good food
First time visiting Bintan. Overall experience was ok. i would rather visit Bali with the amount of money spend in Bintan. Bintan is expensive
Aida K. Solo travelers
France, December 01, 2015

pool, beach and staff
Wei T. Families with young children
Singapore, November 23, 2015
Old and Stale Room

Near Beach, lots of activities
The room is wet due to high condensation of the room.. Too wet and moldy. The is no fan exhaust in the toilet to improve air flow. A lot of renovation going on.
Natasha S. Couples
Singapore, November 20, 2015

the friendly staff, relaxing atmosphere, the lonnnnng stretch of beach
The stay was very pleasant and the property is huge. The direct ferry was super convenient. The room was generous and everything was in working order. Breakfast was good with heaps of variety. Dining options were limited but room service was more than great. We ate almost all our meals at RICE which has a really good beachy ambience. There is lots to do at the resort (activities) for a weekend getaway. Beware the mozzies at night tho. Wifi connection wasn't all that great. And the beverages (alcoholic or otherwise) are not cheap.
Breanna L. Families with older children
Singapore, November 16, 2015
Great location

Doorstep to ferry terminal, great staff, clean rooms
Location is perfect since its at the doorstep of the ferry terminal. The staff were great as they gave my mum a wonderful surprise since it was her birthday! Really appreciate the arrangement made! However, the wifi is horrible, very slow speeds and unstable. Given its a 5 star hotel, I expected much more in this aspect. As the floors of the walkways are not carpeted, people dragging their luggages can be heard and it is very noisy especially so early in the morning!
Amol N. Couples
India, November 14, 2015
Pleasent stay.. but too exp food

the staff. the location. and view
stay was excellent. few highlights of the stay good : -friendly and very helpful staff -clean and spacious room -maintained swimming pool bad: -very very very exp food which does not taste gr8 -lift does not work -they do not accept sgd. even if they say it on phone
Christian H. Families with older children
Taiwan, November 13, 2015
Very Old Hotel

We have booked for two nights but left on the second day forfeiting one night. The staff was friendly and helpful but the hotel itself was not very pleasant, for a few reasons: 1. The room was humid and stuffy but we were advised not to open our balcony door to avoid insects. 2. The beach had tar all over it; we had to rinse our feet with thinner after walking on the beach. 3. The food was just not good... 4. A lot of construction going on. 5. Wifi not stable. 6. Mold in the bathroom, on the wall of the room, between the cracks of tiles.... 7. The comforters were wet, the bed sheets had holes on them, and the towels were very old...
Phua E. Couples
Singapore, November 12, 2015
Hotel is too far in and no shuttle bus provided

Room, Varitey of breakfast , cleaniness
Over all pleasant but staff not very helpful when asked on transport to other resorts. They are also unable to help us to change the ferry tickets.
Angeline K. Solo travelers
Singapore, November 15, 2015
Relax, Quiet

Quiet, different dining options, ferry with the resort
It was good except the check in was delayed beyond the stated check in time . First was asked to come back after 30 mins and then another one hour.

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