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Bintan Lagoon Resort

Jalan Indera Segara Site A12, Bintan Utara, Lagoi, Bintan / Lagoi, Bintan Island, Indonesia 29155 (Show on map)

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Good 7.1
based on 376 reviews

"Easy accessibility from Singapore with its own ferry..."

  • Lynn, Singapore
  • October 6, 2014
  • Area: Bintan / Lagoi
  • Rooms: 473

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Room Types
Max
Rates
Deluxe Room
Deluxe Plus
Deluxe Plus
Deluxe Room
Floral Suite
Floral Suite
Forest Suite
Forest Suite

 

When would you like to stay at this hotel?


Photos of Bintan Lagoon Resort

Bintan Lagoon Resort Bintan Island - Suite Room
Suite Room
Bintan Lagoon Resort Bintan Island - Suite Room
Suite Room
Bintan Lagoon Resort Bintan Island - Deluxe Plus
Deluxe Plus
Bintan Lagoon Resort Bintan Island - Guest Room
Guest Room
Bintan Lagoon Resort Bintan Island - Guest Room
Guest Room
Bintan Lagoon Resort Bintan Island - Bathroom
Bathroom
Bintan Lagoon Resort Bintan Island - Cycling In The Beach
Cycling In The Beach
Bintan Lagoon Resort Bintan Island - Exterior
Exterior
Bintan Lagoon Resort Bintan Island - Swimming Pool
Swimming Pool
Bintan Lagoon Resort Bintan Island - Jack Nicklaus
Jack Nicklaus
Bintan Lagoon Resort Bintan Island - Rice - Beachfront Dining & Bar
Rice - Beachfront Dining & Bar
Bintan Lagoon Resort Bintan Island - Orzo Restaurant
Orzo Restaurant
Bintan Lagoon Resort Bintan Island - Rice Restaurant
Rice Restaurant
Bintan Lagoon Resort Bintan Island - Miyako Restaurant
Miyako Restaurant
Bintan Lagoon Resort Bintan Island - Orzo Restaurant
Orzo Restaurant
Bintan Lagoon Resort Bintan Island - Dining
Dining
Bintan Lagoon Resort Bintan Island - Interior
Interior
Bintan Lagoon Resort Bintan Island - Interior
Interior
Bintan Lagoon Resort Bintan Island - Conference Hall
Conference Hall
Features of Bintan Lagoon Resort
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

BBQ facilities

bicycle rental

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

library

luggage storage

meeting facilities

newspapers

nightclub

pets allowed

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

vending machine

Sports and Recreation

billiards

children's playground

fishing

fitness center

games room

garden

golf course (on site)

golf course (within 3 km)

karaoke

kids club

massage

outdoor pool

pool (kids)

private beach

spa

table tennis

tennis courts

water sports (motorized)

water sports (non-motorized)

  
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 

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Nestled in the heart of Bintan / Lagoi, Bintan Lagoon Resort is an ideal spot from which to discover Bintan Island. Only 32.2 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Bintan Lagoon Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy valet parking, currency exchange, 24-hour room service, luggage storage, 24-hour front desk.

The hotel features 473 beautifully appointed guest rooms, many of which include non smoking rooms, satellite/cable TV, hair dryer, in room safe, shower. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as golf course (within 3 km), pool (kids), karaoke, games room, private beach. When you are looking for comfortable and convenient accommodations in Bintan Island, make Bintan Lagoon Resort your home away from home.
Nestled in the heart of Bintan / Lagoi, Bintan Lagoon Resort is an ideal spot from which to discover ... see more
Children and extra beds:
Infant 0-4 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-Out
12:00 PM

Distance from City Center
32.2 km

Earliest Check-In
03:00 PM

Internet Usage Fee
5 SGD

Non-Smoking Rooms / Floors
yes

Number of Bars
5

Number of Floors
7

Number of Restaurants
11

Number of Rooms
473

Room Voltage
220

Year Hotel Built
1996

Year Hotel Last Renovated
2012


Recent customer comments

Filter by Traveler Type

 

Good

7.1

from 376 reviews

Value for Money
6.5
Location
7.6
Staff Performance
7.5
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
6.3
All reviews (376)
Zan D. Couples Australia, October 7, 2014
Disappointing

Pool pool beach
5
Disappointing considering this is our 3rd year of holidaying here . Need to lift their standards if they want return business. Food choices were expensive if based on Indonesia rates. Staff were lovely.
Seshu B. Families with young children India, October 6, 2014
Over priced for no real value

location, golf, direct ferry
4
My stay was awful! Expected to have a great experience, especially when I booked for a Floral suite. Don't believe the nice pictures they have put on their website... the actual rooms are terrible and big rip off. They had power issues for several days prior to my arrival, but they fixed it after a day of my arrival. However, the air-conditioner in the room did not work properly and the ceiling fan they had in the bedroom did not work either. I have requested them to fix it for at least 6 times (by phone, personal visit to the reception) but nobody cared. Everyone sounded extremely busy and they all had more important issues to attend to. Unfortunately, I don't know why issue is not important, especially when I traveled there with an infant and a young child. Food was bad too, except for the RICE restaurant. Again, you are not getting what you paid for. BTW - there were big size flies in the restaurants and they taste your food free of charge. Only silver lining is the outdoor sports activities. My son and I had good fun enjoying the sea sports, archery, mini golf etc. However, we were not lucky when wanted to try the archery for the second time. They are too busy to entertain us, and asked us to wait until 11.15 AM but it was too close to my check out time. Overall, I wouldn't rate this resort any more than 1.5 stars.
Lynn O. Families with young children Singapore, October 6, 2014
Last time I'll be staying here

Easy accessibility from Singapore with its own ferry terminal
5.7
The 1st time I stayed here was more than 10 years ago and it was a great experience. Sadly more than 10 years have passed and the resort has seen little to no upgrade to keep up with the times. Worse still, I paid more for a sea-facing room and I could only seen grass. When I questioned the reception, their response was classic - "you booked a sea-facing room, not a sea view room. So just one of the doors in the room will face the direction of the sea, but it doesn't mean you will see any sea." All expenses like meals are super expensive. Last time I'm ever staying here.

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Customers like this hotel for:
Area recommended for:
  • beaches
  • family fun
  • spas
Customer comments:
  • "Great breakfast" , "Nice pool" , "Nice staff"
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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