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Recent customer comments

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Very good



based on 3465 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.7
  • Food/Dining 6.4

7 Georgiana H.
Canada
April 16, 2013
Good Value for $$. Some walking required.
Not to far from the mid level escalators, free wifi, nice views
We didn't know that the escalators were up the road and to the right... front desk staff was not as forthcoming with information as we would have liked. Spent $$ on taxi's till I figured it out myself. Elevators are slow but accommodation is clean and comfortable. Would go back.

6.3 suzannah M.
United Kingdom
April 04, 2013
very pleasant
Location, size and efficient
great hotel, looking tired and in need of renovation. More than one room key is needed, the rooms are damp and old.

6 Jeremy E.
New Zealand
April 04, 2013
Convenient but budget feel
Location, view, -
Stay was fine but i) put in a smokers room (and told it was my fault not to request a non-smokers one) ii) very slow lifts that could not keep up with demand iii) expense

6.3 Changjoo Y.
South Korea
April 03, 2013
Good location ...close to mid level
Nice location, shuttle bus service, good price
A bit small room, but clean. very good price to stay near downtown. Very close to mid level area and shuttle bus service to MTR st. and HK convention center.

8 Nominchuluun B.
Mongolia
April 02, 2013
that was nice
location, price, city view

5.3 Geraldine Y.
Singapore
March 26, 2013
Convenient and comfortable hotel
free shuttle service to town n airport express central, close to shopping and dining and quiet surrounding.

8.3 Jeffrey J.
Australia
March 30, 2013
What a great location in the mid-levels area.
1. Location 2. Friendly Service 3. Quiet Area
As it was our second time it was as we expected. While the rooms are small the location in the mid-levels makes up for up the size.

5.3 Lydia H.
United Kingdom
May 29, 2013
Short business trip
Location, location, location
This hotel has very small rooms which make a stay for longer than one night difficult. The location is good but it is over priced for the quality

5 EunJeung S.
South Korea
April 02, 2013
bad location
can use escalator and shuttle bus is available.
The hotel is located tooooooo high! walking to the hotel from MRT station is not recommended at all. shuttle bus is available but not coming often, when I missed the bus, I had to wait for an hour and public transportation is very hard to use to get to the hotel. When missed the shuttle bus, you will have to take a taxi.

7.3 Patricia T.
United Kingdom
March 22, 2013
Comfortable hotel conveniently situated
Helpful staff, convenient location, convenient for transport (bus stop outside)
We chose this hotel because it was located next door to where our son lives. We upgraded our harbour view room to a suite as the former was too small to spend nearly three weeks! We enjoyed our stay, finding the staff friendly and helpful.