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Blue Diamond Hotel

48-50 Thu Khoa Huan Street, District 1 - Ben Thanh Market, Ho Chi Minh City, Vietnam (Show on map)

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Area: District 1 - Ben Thanh Market Number of Rooms: 83
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
2226 reviews

Value for Money
8.1
Location
8.9
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.5
All reviews (2226)
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Mrz S. Solo travelers South Africa, March 7, 2015
A Terrible Stay At A Terrible Hotel.

The Breakfast
5.3
Firstly, we arrived late in the evening, so we were tired from flights etc. Anyway we get to the hotel, check inn. Only to be given a room that smelt like a depot. I went to complain to which i was told they would change our room to another. Which they did but the other room had the same bad smell and no windows in the room, all they said was they will spray airfreshner as all the rooms are the same😈. Then the next day we booked a tour at the hotel reception, the following day the tour guide came to fetch us at the hotel, we done the full day tour. Then the tour guide dropped us off on a road and told us that we should walk down the road for about 3 minutes and we will be at the hotel. Anyway we walked and we were actually lost as the tour guide dropped us off in the wrong place😈 we only found out after that that we are about 15 km away from the hotel thanks to using our navigation on our hand phones. We then managed to get a taxi and managed to explain to him where he needs to drop us off. He charged us 20US$. After arriving at the hotel we complained to the lady who booked our tour with. To which she told us its not her problem and that she only booked the tour. So i told her that is it not part of the hotel as we booked it at the hotel? She said yes it is but the tour guide was wrong and she cannot do anything about it. So i told her i will do a review on website of the terrible service this hotel provides. She then told me oh she is very sorry and that i should please not do a bad review of them and she will refund us the 12US$ that we paid per a person for the tour. I told her that i paid the taxi more then what the full day tour cost thanks to the terrible service your hotel provided and that i dont want any refund of anykind. The tour guide was also not good as he was most of the time during the day on his phone and not explaining anything to us. Before he dropped us off he told us that he normally gets a 10US$tip from every tourist. Terrible
Sanjeev B. Business travelers Canada, March 7, 2015
Pleasant Stay

nice location, comfortable room, nice food
9.7
Anthony B. Couples United Kingdom, March 6, 2015
Good hotel friendly staff

Clean Hotel Good Breakfast Nice pool
9.7
Enjoyed our four night stay. Good swimming pool which unfortunately loses the sun to shade at about 14.00hrs. The hotel it about a 1.200 metre walk from the town, but free bicycles are available. Although we chose to walk. Staff were pleasant and helpful. Would certainly reccommend.
Quoc A. Solo travelers Australia, March 5, 2015
Good location

Good location.
6.3
I don't like staying this hotel. Room is Smell. When you get into the room. Bed too hard. Uncomfortable , pictures look brand new. Don't trust those pictures.
William A. Couples United Kingdom, March 4, 2015
NICE NEW HOTEL

staff, cleanliness,newness
8.7
Good stay next to the main tourist market. Beware the market many of the traders try to seriously rip u off. Fixed price labels mean nothing
Cindy A. Couples Australia, March 1, 2015
Not value for money at all

Location
5
Could not sleep at night because mattress was too hard. They put 2 single bedroom together and called it "double large bedroom" WTH!!!
Azlina M. Groups Malaysia, February 28, 2015
Not practical place a toaster

Clean, and very near to the popular Ben Than market.
8.3
Overall ok but they need to do something with their toaster. The location of the toaster is not suitable as in front of my eyes a guest passby and he got burnt from the heat of the toaster.I am afraid that this will happen to the kids.
Lee S. Couples Singapore, February 27, 2015
Great Hotel with excellent front desk service

Customer service, big room, cleanliness
9
Very pleasant experience with excellent front desk service
Surindar S. Solo travelers Australia, February 26, 2015
Comfortfable

Location, Comfort and Convenience
8.3
Pleasant but found it a little noisy at night. Guest were talking loudly in the corridors that disturbed the sleep.
Rowena F. Groups Philippines, February 23, 2015
All the fun at budget rate

grest location, clean room and availability of wifi, friendly, english speaking staff
8
This is my second stay at Blue Diamond. The luxury room that I got with my friends is so much more comfortable than the standard room we got 2 years ago. Our luxury room has a window overlooking the main street. Our room was cleaned every day of our 3 day stay. Toiletries were also replenished regularly. Daily breakfast buffet is adequate, but selections are limited. The staff at the desk were most helpful in directing us where we we intended to go. The market,parks and restaurants were all walking distance. The attendants at the spa were also very friendly and helpful. I will certainly consider coming back to this hotel when I return to Saigon

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Customer Reviews - Blue Diamond Hotel, Ho Chi Minh City

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