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Excellent 8.1
Based on 290 reviews

Recent customer comments

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based on 290 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.5
  • Location 6.8
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 7.6
  • Food/Dining 7.7

Shyn T.
August 10, 2013
Staycation in Panglao
Big, clean, luxury rooms.
Superb! Friendly and attentive staff. Our breakfast was served well and on our last day we have an early flight back in Manila, they let us bring our breakfast (packaging). Room is very clean and big. Good food. Worth the price.

South Korea
August 05, 2013
It does not taste dinner, forcing resort staff
bathroom is good
It does not taste dinner, forcing resort staff and Many Koreans guests

Younghyun S.
South Korea
August 03, 2013
nice rerost
pool, meal,kind
Well built resort except the water coming out from the bathroom is dirty.

Mark W.
United States
August 02, 2013
Hotel was ok only
Flowers, availablility to book tours at the hotel. tub and shower were nice feature
Hotel beach area was for nature only and for dive or snorkeling. No outside food or drinks other than water or chips allowed back in hotel. They seemed to want to keep you captive so that you had to spend your money their instead of outside the hotel. Food and beverages were way over priced for the value. I had four dinner meals and 2 room service snacks and my bill was over $200. 6 cold beers delivered to the room were $25. Gratuity as well as hotel tax were automatically added to your bill so you did not have the right to determine the tip amount based on the service. I felt the hotel kept a portion of the tip as well after talking to the employees. The internet was also not functioning for most of the time we were at the hotel.

Juan C.
July 31, 2013
Very nice Resort for a romantic holiday
quite , pool, rooms
Very pleasant stay for relaxing. Awesome pool and very clean comfortable rooms. High quality for a low price

Rajeev J.
July 30, 2013
Great resort and awesome food
great location, comfortable rooms, awesome food
Our stay was very comfortable and value for money. Resort is amazingly beautiful. Food and dining entertainment is really great. Rooms are big and comfortable. I would definitely like to stay there again.

Trong L.
July 08, 2013
Relax and convenient place in Panglao
Good design for the room, clean and comfortable
The hotel is really have the good design especially the bathroom, Im super love it. When you just enter to the lobby, you already can feel very relax coz they keep playing the piano music in the hotel, all the staff in there is very friendly and always can satisfied all of my question. The location of this hotel is very near Alona beach, so is very easy to the local resturant and they also have a area to join the water activity. Can describe this hotel can satisfied all you need in your hoilday.

Jasper S.
July 03, 2013
Panglao is worth the money. We felt so relaxed.
Comfortable bed, Beautiful room and bathroom, Beautiful resort
It was a very pleasant stay. The staff were very attentive to our needs. They were also responsive to our inquiries. The room was superb. The design is just wonderful. I would love to always live in that kind of a room everyday. It was just greatly designed including the bathroom. The lechon kawali dish was spectacular. The buffet spread was adequate enough. The surroundings of the resort is just peaceful. This hotel is ideal for relaxation and stress release; somewhere you can hibernate the stress away.

guadalupe B.
United States
June 29, 2013
not satisfied
clean room, quiet surroundings, nice bathroom
Me and my husband are not too happy with customer service...A girl customer service make us feel uncomfortable because she is asking too many personal questions for both of us...She exploiting inappropriate words for both of us,, I will suggest to give more trainings to your customer service staffs not to talk with your guest specially when there eating and just show the room and ask if we need anything else then supposedly they have to leave right away and not started talking inappropriate way..

Robert S.
United States
June 26, 2013
A quiet, peaceful get-away from the city
Organized tours, Onsite access to scuba diving, beautiful open air dining and lobby
I visited the Philippines to spend time with a friend livng in Manila. We traveled to this resort for a quiet get-away from the stress of work in busy cities. We were not disapointed, and I cannot say enough good things about the hotel and restaurant staff at this property. The open air style design in the hotel lobby and restaurant is ideal for the location (I am from northeast US). The main pool is very large and attractive, and there is a second pool near the shore and restaurant. Generally I chose this location over other well known resorts in the Philippines since I wanted a peacefull, private location. The hotel offers shuttle service to nearby Alona Beach, shopping malls and the airport.