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Boat Lagoon Resort

22/1 Moo 2 Thepkrasatri Rd, T. Koh Kaew, A. Muang, Paklok, Phuket, Thailand (Show on map)

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Area: Paklok Number of Rooms: 292

Recent customer reviews

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Very good

7.1

based on
291 reviews

167 reviews in English

Value for Money
7.5
Location
7.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
6.2
All reviews (291)
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Jim L. Couples Canada, February 10, 2016
Nice place

Great room overlooking the marina...modern, clean functional
8
Great
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Fiona F. Solo travelers United Kingdom, January 31, 2016
Great location for event at BIS Phuket

Location was great. Weekend night market on the marina,
6.7
I was at the hotel because of a event at the local British School, so the location was excellent. Checking in after a long journey was challenging when I found my room was 5-10 minutes from the main hotel. No other rooms were available. The room was newly renovated so was lovely but up 3 flights of stairs. Thankfully I only had small luggage. I'd booked a double room but I'd been given a twin. The room had a small kitchenette but had no cutlery, pans etc. so it all seemed a bit pointless. Locally was a great local Villa Market which was great. Breakfast was very poor with weak tepid tea and coffee.
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Joanne W. Business travelers United States of America, December 16, 2015
Lovely habour view, quiet location

Location for business needs
8.7
Stayed in newsly renovated condo overlooking boat harbour. Local restaurants available within the harbour area and a quiet environment.
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Philip W. Couples Australia, November 30, 2015
Suitable for an overnite

Location
7.3
OK
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Neil K. Business travelers Australia, October 21, 2015
Good Location for some Purposes, Tired Facilites

Location, Convenience, Surroundings
6
Stayed here to attend a conference nearby. This par of Phuket has few choices. A bit of a tired hotel that relies pretty much on Asian package tourists. Nice gardens and a big pool but the rooms are showing age their age and need maintenance. The minibar fridge in my room didn't work, some of the plumbing leaked and the AC was noisy. A few annoying things that are not typical of Thai hotel - no soap in the bathroom, no hand-towels, the cleaning was patchy, taxis and hotel transport was extortionate. Breakfast was pretty standard. I'd not stay again out of choice.
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Helen D. Business travelers United Kingdom, October 19, 2015
Resort hotel in marina

Well maintained garden,
4
Unfriendly and unhelpful staff on reception; quite a struggle to get the poolside room I'd booked. Spent first night in a room overlooking car park. This hotel seems very popular with tour groups of PRC tourists who seem to spend one night, take lots of photos, eat breakfast and leave. Rooms are ok, typically Thai hard mattress, clean but very dated and 'tired' bathroom with only bath towels, no face cloth or hand towel. The location suited my business purpose but otherwise, unless you have a boat in the harbour I cannot imagine why you would stay in this unappealing location with indifferent staff and very average facilities. Incidentally, there are 8 sun loungers in total, the photos are very misleading.
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Neil K. Business travelers Australia, October 19, 2015
Good Location for some Purposes, Tired Facilites

Location, Convenience, Surroundings
6
Stayed here to attend a conference at a nearby location. A hotel that has seen better days but meets a market (Chinese and other packages tourists)and is popular. The location is away from the main Phuket areas and a little difficult to get to unless using taxis or private transport. A few problems that mean I would not stay by choice again. Overpriced hotel and taxi transport - being isolated you are at the mercy of the hotel and drivers, the room lacked small basic thing - hand soap in the bathroom, no hand towels no tea/coffee etc, poor maintenance - the fridge hadn't worked for quite a while by the looks, the toilet flush leaked etc. Staff were fine but clearly jaded by endless package tourists and not a helpful as in many other Thai hotels. The breakfast was standard mix of western and Asian food. They have separate Western and Chinese breakfast and frankly the Chinese version looked better!
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Alexandra L. Couples Malaysia, October 19, 2015
Great size room

Big room and bathroom
5.3
All ok, not close to much but great pool so depends what you want. Few restaurants by the harbour which was nice. Good size room and comfy bed.
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Helen D. Business travelers United Kingdom, October 15, 2015
Resort Hotel in remote location

Harbourside hotel with pool and well kept gardens
5.3
Unfriendly and unhelpful staff on reception; quite a struggle to get the poolside room I'd booked. Spent first night in a room overlooking car park. This hotel seems very popular with tour groups of PRC tourists who seem to spend one night, take lots of photos, eat breakfast and leave. Rooms are ok, typically Thai hard mattress, clean but very dated and 'tired' bathroom with only bath towels, no face cloth or hand towel. The location suited my business purpose but otherwise, unless you have a boat in the harbour I cannot imagine why you would stay in this unappealing location with indifferent staff and very average facilities.
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Jayne H. Couples United Kingdom, August 1, 2015
Cheap resort hotel

Room size, pool, friendly staff
8.3
Hotel rooms are a little tired and bathrooms a bit mouldy but for the money it was very reasonable. Lots of Chinese tour groups and children on summer camp so pretty noisy.
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