Above average 5.7
Based on 11 reviews

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About Bohol Coconut Palms Resort

Description

When visiting Baclayon, you'll feel right at home at Bohol Coconut Palms Resort, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Ubay Agri Park.

At Bohol Coconut Palms Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy Wi-Fi in public areas, airport transfer, meeting facilities, family room, restaurant.

Step into one of 34 inviting rooms and escape the stresses of the day with a wide range of amenities such as air conditioning, satellite/cable TV, refrigerator, shower which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Bohol Coconut Palms Resort.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • restaurant(s)

Pets

  • pets allowed

Guest services

  • tours

On-site facilities

  • family room
  • shop(s)
  • smoking area

Business & money services

  • meeting facilities
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 34
Room Voltage: 220
Time to Airport (Minutes): 15
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Recent customer comments

Filter by traveler type
Above average



  • Hotel Condition/Cleanliness 6.7
  • Location 5.8
  • Room Comfort/Standard 6.0
  • Service 5.3
  • Value for Money 5.1
  • Food/Dining 5.3

Nina S.
Slovenia
January 13, 2014
Not nice experience
close to the road from where you can get a public transportation, breakfast included
Firstly I would like to point out that pictures are totally misleading and you do not get what you payed for. Breakfast was ok, they offered you coffee with rice,fish and eggs. The staff is not friendy, they do not speak good english and they did not wanted to help us, when we needed assistence. We had to wait very long to check in and the pool is very old and needs to be repaired. The standard room was very,very small but it was clean. The price is overrated and on agoda they offer almost no discout compaired to price you pay if you book with them.All in all old hotel that needs to be repaired and employ some friendly staff or lower the prices. Not worth the money.

Idenitha M.
Sweden
July 14, 2013
family room was stinky
It looks nice outside. A good tourist guide,
This hotel is not worth the price you paid for. Bad family room, stinky, rooms needs renovation, our windows was broken and they let us pay. My cousins room the doorknob was broken and they was locked in, they transferred 3 times. Watchout to make transport deal (rent a van) because the owner take advantage at the end...very poor attitude!!! But thanks to Tatang and Ronald (driver).

Vanessa C.
Philippines
May 10, 2013
relaxing, my kids enjoyed it
swimming pool, clean rooms, relaxing environment

John K.
United States
January 31, 2013
Average hotel, no hot water, plumbing problems
Swimming pool is huge, clean
located on the beach in baclayon, about 15 minutes from tagbilaran and 30 minutes from panglao's alona beach. the plumbing was not working in the rooms -- toilet would not flush, several water leaks in the bathroom. we had "dinner" in the restaurant. from the full-page menu, all they had was pancit.

michael G.
United States
November 15, 2012
no clue about online registration
the pool is very nice
when we got to the hotel they had no idea about our reservation. Because it was in the evenings and they could not call the main office they were reluctant to let us check in. However, after showing our online email and 15 minutes of discussion we were shown our room. 2 days later when we tried to check out we were unable to because they claimed they have not received payment. I requested a receipt from agoda, not good enough they wanted us to pay a room in cash before we could checkout. Then They wanted me To call agoda. When I try to explain that it was their response ability to contact agota. They Told me ThaT The main office did noT know how To do that, this after 4 phone call to the main office. Finally aFter 2 and a half hours and a couple more phone calls and maybe providing the address and phone number for agoda. they had knowledge that they had been paid and let us check out without paying again. No apology was giveN for all this hassle and their attitude seems to be the winner trying to do some kind of a scam. I will not be staying there anytime soon and I hope to go to that something about this kind of bad customer service.

riza W.
Philippines
October 26, 2011
Pricy for what the place was
Staff very helpful to a point
We stayed one night in a standard room but it was very small and the reception on tv was bad,no toilet seat on toilet,bed was hard,and wash basin loose on floor. So we upgraded to bigger room and still no toilet seat or reception on tv. Asked for tv and toilet seat was told only that cable co. was called and that it was not fixable. But was offerd other room where reception was good?????? when we tried to pay the extra amount we owed thier credit machine couldn't get signal on phone line or something was told. I certainly can't see 5200pesos per night for thier suite in the newer section. I will commend the waiter and cook in resturaunt.

Victoria E.
September 22, 2011
Convenient resort
Convenient location
the location of the resort is ok when you want to go around tagbilaran and baclayon. but it's not a comfy resort if you want to rest on it for a whole day. the pool 'looks' ok, but it seems that it haven't been cleaned for days.

Mary M.
Philippines
September 09, 2011
Good service!
They were so accomodating and courteous.
We had a nice stay. The place was nice and peaceful..

ALBERT R.
Netherlands
September 06, 2011
to be avoided
nice garden during daytime, large pool if water would be clean
This hotel was a real mistake. It is situated along a busy road and nothing is accessible on foot from there on. The garden is nice, but apparently not nice enough to be illuminated at night: all is dark! Maybe because we were of the very few, if not the only, guests. Although the ocean is just across the busy road, you cannot access it. The hotel has a vocabulary of its own. We booked a “deluxe” room. But the “deluxe” room is so small that you can hardly fit your suitcase in there. The bed is against the wall. I wonder what a “standard” room can be. We upgraded to the “suite” room which was nothing more than a standard room in any other hotel. Traffic noise was so loud that you sometimes could not hear the television, if you could see the channels to start with. The signal was bad. The pool is indeed very large, but it was poorly maintained. The water was not clean! Staff did not do anything to take at least the floating leaves out. They occupied the common area. When you lay down at the pool side, you can even smell the fumes from the nearby passing trucks and cars. Furniture like seats and beds looked dirty. Half of choice of breakfast was not available. If you want tea instead of coffee, bring your own! What ever was served was in small portions. The staff at the reception was polite, but certainly not friendly. When I specified that I needed to pay for one extra egg taken at breakfast, listed for 10 pesos but not appearing on the bill, the lady wanted to check the price! Matter of confidence. This hotel does NOT deserve the qualification as '”resort”.

Ailyn V.
Philippines
August 09, 2011
Away from the city and the beach
Good service
We checked in late around 7pm and noticed right away that the place is quite secluded, the nearest town is miles away, and there's no beach around the area. Apparently, we were the only occupants at that time, but this is okay as we can use the pool to ourselves. I've read in a previous review that the rooms are small so i upgraded the standard room to deluxe, we occupied 3 deluxe rooms at that time. Still the room is small, with double sized bed. The free breakfast is disappointing, served with instant tapa, 2pcs (2x2" in size, very thin), one egg, instant coffee. other option is 2pcs small longganisa. We prefer to stay in the city next time, or at Panglao Island.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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