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Borneo Highlands Resort

Jalan Borneo Heights, Padawan, Kota Padawan, Kuching, Malaysia 94200

Recent customer reviews

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Very good


based on 116 reviews

98 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (116)
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Lakshmanan G. Solo travelers Malaysia, May 1, 2016
Think this resort needs better room facilities if
The wash room was below expectation. For the room rental charged, the facilities are disappointing.
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Rachel A. Groups Malaysia, March 28, 2016
The place was beautiful, but the hotel management was unhelpful, unprofessional and the facilities of the hotel was not well maintained.
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Iyang N. Couples Malaysia, January 1, 2016

weather, spa & massage
Just fine...staff is friendly...
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Hendry A. Solo travelers Malaysia, December 29, 2015
For nature lovers

Beautiful setting, peaceful
Stayed here in both the main building as well as the non-advertised cabins. The wooden cabins are rundown and the hot water didn't work. I accidentally left behind something valuable in the room and contacted them to see if house keeping found it but they never responded. Staff honesty called into question. The golf course is totally unplayable if it rains because it is very soggy and wet, grass is also unevenly cut and there are bumps too. Setting is beautiful and that's about it. If you are not a nature lover, there isn't much to do here except to relax and enjoy the fresh air. Access is difficult up a dangerously winding road and far away from town. There is no small shop to buy anything so bring all that you need such as snacks. The restaurant food is 100% vegetarian, very expensive and not very nice. Breakfast is included and is the same every day - eggs, bread, buns, a fried tomato and a hash brown with a cup of coffee or tea. Some of the staff are friendly but most of them are not well trained in customer service, no greeting whatsoever and continue to talk on the phone even when you stand in front of them waiting to check in. Nice place for nature and relaxing in a beautiful setting but there are many other places near Kuching to do just that, cheaper and easier to get to.
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Min M. Families with young children Malaysia, December 26, 2015
Sewage system problem

1. Organic food; 2.Close to nature; 3. Good experience for young children
The toilet is blocked with overflow after flushing! This happen in a few rooms at the same time!
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Ng Z. Groups Malaysia, December 25, 2015
A good place to stay.

clean, tidy and very comfortable.
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Ng Z. Couples Malaysia, December 25, 2015
A good place to relax.

clean, delicious food and nice staff.
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Bertram T. Couples Malaysia, December 17, 2015
Great location, comfortable room, but...

The best 3 things about the hotel?
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Chhan M. Families with young children Malaysia, December 14, 2015
Back to nature

My stay at Borneo Highland Resort is pleasant. The environment was great, but there are a lot of bugs on the beg on night time.
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Shean J. Families with young children Brunei Darussalam, December 7, 2015
Old hotel with magnificient views

Views, Cool climate
10km Way going up and down the steep slopes to the resort will definitely wear out the car. but the views are magnificient especially the kalimantan border. The hotel is not maintained well, food choices are very limited. Luckily there is signal for the cellphones...
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