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Very good 7.1
Based on 128 reviews

Recent customer comments

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Very good



based on 128 reviews
  • Cleanliness 7.0
  • Facilities 4.9
  • Location 7.8
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 6.7
  • Food/Dining 6.5

Rachel A. from Malaysia
Groups
Stayed one night in March 2016
Disappointing
The place was beautiful, but the hotel management was unhelpful, unprofessional and the facilities of the hotel was not well maintained.
Reviewed March 29, 2016

NG W. from Malaysia
Couples
Stayed one night in December 2015
A good place to relax.
clean, delicious food and nice staff.
Reviewed January 06, 2016

NG W. from Malaysia
Groups
Stayed one night in December 2015
A good place to stay.
clean, tidy and very comfortable.
Reviewed January 06, 2016

iyang B. from Malaysia
Couples
Stayed one night in December 2015
fine
weather, spa & massage
Just fine...staff is friendly...
Reviewed January 02, 2016

Hendry M. from Malaysia
Solo travelers
Stayed one night in December 2015
For nature lovers
Beautiful setting, peaceful
Stayed here in both the main building as well as the non-advertised cabins. The wooden cabins are rundown and the hot water didn't work. I accidentally left behind something valuable in the room and contacted them to see if house keeping found it but they never responded. Staff honesty called into question. The golf course is totally unplayable if it rains because it is very soggy and wet, grass is also unevenly cut and there are bumps too. Setting is beautiful and that's about it. If you are not a nature lover, there isn't much to do here except to relax and enjoy the fresh air. Access is difficult up a dangerously winding road and far away from town. There is no small shop to buy anything so bring all that you need such as snacks. The restaurant food is 100% vegetarian, very expensive and not very nice. Breakfast is included and is the same every day - eggs, bread, buns, a fried tomato and a hash brown with a cup of coffee or tea. Some of the staff are friendly but most of them are not well trained in customer service, no greeting whatsoever and continue to talk on the phone even when you stand in front of them waiting to check in. Nice place for nature and relaxing in a beautiful setting but there are many other places near Kuching to do just that, cheaper and easier to get to.
Reviewed December 31, 2015

Min T. from Malaysia
Families with young children
Stayed one night in December 2015
Sewage system problem
1. Organic food; 2.Close to nature; 3. Good experience for young children
The toilet is blocked with overflow after flushing! This happen in a few rooms at the same time!
Reviewed December 28, 2015

Bertram T. from Malaysia
Couples
Stayed one night in December 2015
Great location, comfortable room, but...
The best 3 things about the hotel?
Reviewed December 21, 2015

Chhan C. from Malaysia
Families with young children
Stayed one night in December 2015
Back to nature
Environment
My stay at Borneo Highland Resort is pleasant. The environment was great, but there are a lot of bugs on the beg on night time.
Reviewed December 15, 2015

Shean C. from Brunei Darussalam
Families with young children
Stayed one night in December 2015
Old hotel with magnificient views
Views, Cool climate
10km Way going up and down the steep slopes to the resort will definitely wear out the car. but the views are magnificient especially the kalimantan border. The hotel is not maintained well, food choices are very limited. Luckily there is signal for the cellphones...
Reviewed December 09, 2015

Amalina O. from Malaysia
Solo travelers
Stayed one night in May 2015
awesome stay
location, food, peace
Reviewed December 01, 2015


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