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Bougainvillier Hotel

277G Sisowath Quay, Riverfront, Phnom Penh, Cambodia (Show on map)

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Hotel Area: Riverfront Number of Rooms: 38
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1041 reviews

Value for Money
7.1
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (1041)
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Jayne B. Couples United Kingdom, March 13, 2013
Easy to book, to get to and convenient

location, comnfort and good size rooms
7.3
Our rooms were in a seperate building so we had to walk between two buildings for reception and breakfast
Clive O. Solo travelers New Zealand, March 7, 2013
Great location with spacious rooms

Fantastic location next to great restaurants and overlooking the river front. Staff friendly and attentive. Large traditionally furnished rooms
8.7
I have stayed in Phnom Penh many times and decided to try the Bougainvillier for a change. I was not disappointed at all. I stayed in a river view junior suite and recommend to other guests to pay the extra for these great rooms. It was more like a beautifully furnished apartment than a hotel room. Breakfast is excellent and staff without exception friendly and attentive. I rebooked this hotel two more times during my travels in March because it exceeded all expectations. The rooms are spotlessly clean and have excellent facilities including fast wifi. There is no elevator but that's good for your health . The swimming pool is located at another hotel around the corner but only a minute away . however this is misleading in the profile of the hotel and feel that the fact that the pool is not part of the hotel complex be more clearly stated to avoid any misunderstanding. As a solo business traveller the pool was not an issue but if I was travelling with children it would have been a big disappointment Overall I highly recommend this hotel.
Jasbir S. Couples India, March 6, 2013
Just an average hotel

Close to local eating places, close to city centre & markets
4
A highly over-rated hotel, at best it is TWO Star & nothing more. Staff at Front Desk is incompetent, unfriendly. The Hotel does not have a lift/escalator, climbing on the narrow staircase is a painful experience, specially for older guests. Internet is generally dysfunctional or too slow. Calling it a "Boutique Hotel" is a misnomer & misleading. Hotel is conveniently silent on the fact that there are no lifts & the customers are presented with a fait-accompli situation on arrival.
Gopiraj K. Groups Malaysia, March 3, 2013
Lovely hotel with great location

Location
8
Very good location, better if you try to get the room overlooking the Mekong river. We even got upgraded for free only because of very friendly staff. Close proximity to the royal palace. Lots of shops & restaurants nearby. If you want nightlife the good places are on street 51. Only thing about this hotel is there are no lifts so if you are on the high floors get ready for exercising. We were on the 3rd floor so not too bad. Good hotel for the budget price
Kevin R. Solo travelers United Kingdom, February 28, 2013
Great location and friendly staff

rooftop terrace bar, lovely young staff,
8.7
The riverfront location was great and perfect for easy access to key places. The service was very good and the staff truly friendly. Unfortunately, the elevator is still out of action and I had to climb 90 steps to the 4th floor. OK for me, but perhaps not for others.
Paul T. Solo travelers United Kingdom, February 26, 2013
Nice hotel great location

Location and security
8.7
This hotel is very central and a great location to explore Phnom Penh. Staff was very helpfull with onward reservations etc... Very helpfull
Ramy R. Solo travelers Egypt, February 25, 2013
great hotel

best place in the town
10
best area in phnom penh, very good service and breakfast, i recommend this hotel for anyone want to spend very nice time in phnom penh.
Nightlife Tip: great view of the river from the balcony.
Jean P. Solo travelers France, February 23, 2013
Disappointing

location
6.3
Very disappointed with an obvious lack of hospitality in this hotel, reception staff unfriendly. Location of the hotel is excellent with a view on the river and nearby the Palais. Room are ok with old furnitures but well maintained, amenities are poor. No elevator to reach the various floor to the roof top where the bar restaurant is located, good food service at this restaurant, service average and wait staff not always friendly. B'fast buffet is boring (everyday the same, choice limited and no service at all.
Sightseeing/Attractions Tip: Will not recommend this hotel (quality / price)
Jacob V. Couples Netherlands, February 21, 2013
Old but charming boutique hotel

Location
6.7
Hotel Bougainvillier is a series of charming townhouses that comprise one hotel across from the waterfront promenade in Phnom Penh. There are no elevators, so if you aren't willing to climb the beautiful polished wood staircases, this hotel isn't for you! Rooms are furnished with old-style Khmer furnishings, but also have WiFi and air-conditioning and other modern conveniences. You pay a premium for rooms facing the street/river. There is a lovely rooftop bar that allows you to relax with a drink or a meal and watch the action on the promenade. The breakfast is so so, although dining room service isn't the friendliest; the front desk: some staff are lovely. I loved my room and the location, too -- the promenade is always full of strolling tourists and locals, and the Royal Palace and National Museum are only a couple of blocks away
Dominik M. Couples Switzerland, February 21, 2013
Many better hotels near to Bougainvillier

Location,
5
We were disappointed about the "superior" suite. The sleeping room was dark, without windows in the back of the big living room. The door to balcony could not be opened and the bathroom was old as the rest too. Unpolite staff... I stayed in a better room less expensive (junior suite)at the same place two years ago. Short: I was very disappointed. The location is really good and the view to the Tonle Sap great. If you get a good river view suite you can be happy, but there are better places nearby.

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Customer Reviews - Bougainvillier Hotel, Phnom Penh

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