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Bougainvillier Hotel

# 277C Sisowath Quay, Riverfront, Phnom Penh, Cambodia (Show on map)

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Area: Riverfront Number of Rooms: 23
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1076 reviews

Value for Money
7.1
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (1076)
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Henna K. Couples Australia, January 29, 2013
Perfect location overlooking river!

location, staff, price
7.7
This hotel wasn't the worst but it definitely wasn't the best. It was very cramped together having only 2 rooms on one floor. There was no elevators so it was tiring walking up and down the stairs, especially with luggage. they had no pool and would walk you to another hotel to use it which was inconvenient as you would need to way back wet. The room and restaurant and reception are all in different buildings which wasn't too bad but was a bit strange. the location was perfect though, in the hustle and bustle of the streets.
Peter D. Couples United Kingdom, January 23, 2013
Great position pity about the rest

The hotel is right on the Sisowath Quay surrounded by cafes bars and restaurants
5.7
The Bougainvillier hotel has a traditional French facade with balconies for each of the rooms facing the river. The reception area was attractive with old teak decorative pieces but the reception staff were unsmiling. We booked a suite which was spacious with a four poster bed and a wonderful view of the Tonle Sap river and the busy esplanade on the Sisowath Quay. However there was no elevator (one is under construction apparently)and although the room was on the 2nd floor that meant climbing more than four flights of stairs. The bathroom was old fashioned but large with a walk in shower that you had to climb into and there was no hot tap in the sink. The swimming pool advertised in the website is not part of the hotel but is situated in a hotel on the street behind the Bougainvilliers for which you need vouchers. Breakfast was adequate but the bread did not seem fresh and the muesli contained weevils which only became apparent after a mouthful when I put my glasses on. The bacon and eggs were good. On our departure the staff took an inordinate amount of time checking the mini bar even though we assured them we had not used it and our transport was waiting. The reception staff were as unsmiling on our departure as on our arrival.
Michael H. Solo travelers Denmark, January 22, 2013
Very nice hotel on the river front

On the river
7.3
hotel van picked us up from airport for usd , very nice not to think about transport to hotel, in a new city, hotel little old but nice, breakfast is okay, but not more.. very difficult to communicate with staff, as they don't speak english... night life is just around the corner and many restaurants on the river front...
Restaurant Tip: Irish restaurant on the corner, fantastic food...
Michael H. Solo travelers Denmark, January 22, 2013
Nice hotel right at the River front

In the heart of action
7.3
hotel van picked us up from airport for usd 13, very nice not to think about transport to hotel, in a new city, hotel little old but nice, breakfast is okay, but not more.. very difficult to communicate with staff, as they don't speak english... night life is just around the corner and many restaurants on the river front...
Nightlife Tip: Everything you need just around the corner..
Frazier S. Couples United States of America, January 18, 2013
This place looks great, but no elevator

looks good, great area, not too spendy, decent staff
7.3
This hotel is one of the nicer ones in a great area (the Phnom Penh Riverfront) It was pretty affordable compared to how nice it is, but be prepared for some exercise, especially if you are on one of the higher floors. There are no elevators, and going back and forth to my room throughout the day was a real chore. Exercise is good though. The staff is attentive and was right there to take care of all my needs, help with bags, etc. The restaurant looked decent and they have a rooftop bar too, but I did not use them because there are so many other eating and drinking options in that area to choose from.
Shopping Tip: If you walk up and down the riverfront there are many shops to look at along the way.
Clinton S. Solo travelers South Africa, January 15, 2013
Great location and good service

Hotel is well located, on the river front.
8.3
Enjoyed the stay. Restaurant was excellent. Rooftop bar was the cherry on the cake. Would be nice if it had an elevator.
Dag H. Solo travelers Norway, January 15, 2013
Good location. Great rooms

location, decor of hote
8.7
Really good value for money hotell in the riverside area. Great starting point for sightseeing. Fantastic decor in hotel and you feel like you have travveld back to Colonial days
Sightseeing/Attractions Tip: If history is your thing visit s21
Haley M. Solo travelers United States of America, January 14, 2013
Good location and nice antiques

Location
7.7
Nice rooms. Service not bad. Breakfast satisfactory.
Jennifer W. Solo travelers Australia, January 13, 2013
Little disappointed with my stay at this hotel.

Location.
6.7
Was placed in same room (Junior Suite) when I returned to hotel from 11/01/13 - 13/01/13 and had paid extra money to be in a Superior Suite River View suite. Previously stayed there 6/01/13 - 9/01/13. Disappointed with breakfast menu. On the Sunday nothing was ready at 6am when it was supposed to commence. Only 1 staff member available and it wasn't completely ready until after 6.30am. Some of the food from the previous day had to be heated up. Not good. Staff were not that friendly this time - have stayed there previously.
Travel tip: Best thing was location on riverfront - near cafes/restaurants etc.
Timothy G. Solo travelers United States of America, January 11, 2013
Great location & rooms, but no elevator / stairs +

Good location, nice rooms
6
good riverside location with nice rooms. be prepared for several flights of stairs. the elevator has been shut down for a long time with no plans to restore it. the staff is a bit tired, and they have a no visitor policy where they charge for any visitors. the pool is not on the premises, and is a block away if you ask them to give you a guest pass.

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Customer Reviews - Bougainvillier Hotel, Phnom Penh

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