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Bougainvillier Hotel

# 277C Sisowath Quay, Riverfront, Phnom Penh, Cambodia (Show on map)

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Area: Riverfront Number of Rooms: 23
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1100 reviews

Value for Money
7.2
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (1100)
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Kevin R. Solo travelers United Kingdom, February 28, 2013
Great location and friendly staff

rooftop terrace bar, lovely young staff,
8.7
The riverfront location was great and perfect for easy access to key places. The service was very good and the staff truly friendly. Unfortunately, the elevator is still out of action and I had to climb 90 steps to the 4th floor. OK for me, but perhaps not for others.
Paul T. Solo travelers United Kingdom, February 26, 2013
Nice hotel great location

Location and security
8.7
This hotel is very central and a great location to explore Phnom Penh. Staff was very helpfull with onward reservations etc... Very helpfull
Ramy R. Solo travelers Egypt, February 25, 2013
great hotel

best place in the town
10
best area in phnom penh, very good service and breakfast, i recommend this hotel for anyone want to spend very nice time in phnom penh.
Nightlife Tip: great view of the river from the balcony.
Jean P. Solo travelers France, February 23, 2013
Disappointing

location
6.3
Very disappointed with an obvious lack of hospitality in this hotel, reception staff unfriendly. Location of the hotel is excellent with a view on the river and nearby the Palais. Room are ok with old furnitures but well maintained, amenities are poor. No elevator to reach the various floor to the roof top where the bar restaurant is located, good food service at this restaurant, service average and wait staff not always friendly. B'fast buffet is boring (everyday the same, choice limited and no service at all.
Sightseeing/Attractions Tip: Will not recommend this hotel (quality / price)
Jacob V. Couples Netherlands, February 21, 2013
Old but charming boutique hotel

Location
6.7
Hotel Bougainvillier is a series of charming townhouses that comprise one hotel across from the waterfront promenade in Phnom Penh. There are no elevators, so if you aren't willing to climb the beautiful polished wood staircases, this hotel isn't for you! Rooms are furnished with old-style Khmer furnishings, but also have WiFi and air-conditioning and other modern conveniences. You pay a premium for rooms facing the street/river. There is a lovely rooftop bar that allows you to relax with a drink or a meal and watch the action on the promenade. The breakfast is so so, although dining room service isn't the friendliest; the front desk: some staff are lovely. I loved my room and the location, too -- the promenade is always full of strolling tourists and locals, and the Royal Palace and National Museum are only a couple of blocks away
Dominik M. Couples Switzerland, February 21, 2013
Many better hotels near to Bougainvillier

Location,
5
We were disappointed about the "superior" suite. The sleeping room was dark, without windows in the back of the big living room. The door to balcony could not be opened and the bathroom was old as the rest too. Unpolite staff... I stayed in a better room less expensive (junior suite)at the same place two years ago. Short: I was very disappointed. The location is really good and the view to the Tonle Sap great. If you get a good river view suite you can be happy, but there are better places nearby.
Sudhir M. Business travelers India, February 20, 2013
well located hotel with no lift.

Well located on the river side. Lots of cheap and clean eating options around. USD 2 to Naga World.
5
The Superior River view suite was large and well appointed. However, it did not have enough lighting and opening the balcony door invited noise and insects. Buffet breakfast was average with the same spread daily. Got the impression that food was reused at all buffets.
Hotel Feature Tip: You will die climbing stairs unless you get a lower floor. They have a roof top restaurant, and you deserve a free meal if you have the guts to climb up there.
Melvin S. Couples United States of America, February 16, 2013
A very nice place

great location
9.7
The hotel is beautiful and very well run. The room was great, and it's right on the river where all the restaurants are. It was easy to find, also, which is not always the case in Cambodia...
Geza R. Solo travelers Canada, February 14, 2013
Comfortable hotel in the Riverfront area.

Location and near many good restaurants and bars.
7.7
My room was a couple of doors down from the main hotel on the second floor facing the back with an uninteresting view. At least it took only a couple flights of stairs to reach, which was a positive since that part of the hotel doesn’t have elevators. The furniture was dated, but the room and bathroom was spacious, clean and comfortable. The staff was friendly, helpful and their English was relatively good. The breakfast buffet was modest and limited. But it had the basics and there was limitless self-serve coffee. The mini-bar prices were reasonable. The WIFI in the room was spotty using my Nokia E71 since it picked up the ground floor single, but the connection was good in the restaurant serving breakfast. The best feature of the hotel is its location in the Riverfront area, near many restaurants and bars. Overall I give the hotel a B grade.
Christer F. Couples Sweden, February 14, 2013
Good location and big rooms

Nice big rooms with beautiful furniture.
7
At 10 in the evening it was impossible to get pillowcases, so we had to sleep without those. They managed however to produce a second towel. We arrived in the evening and asked the receptionist if the hotel could help us reserve tickets on a nice air conditioned bus to Seam Reap. We had tried online but in vain and knew that the tickets would be between $10-12. The receptionist made a phone call, asked for $20 and said that we would get the tickets in the morning. We never got any tickets but managed to get on the bus without. On the bus we noticed that there were a lot of locals, some that apparently came straight from the hospital with IVs still attached, the air conditioner was only fanning air not cooling it, the trip took 7.5 hours and not 6. We, and another couple from the same hotel, payed more than anyone else on the bus so we figured that the receptionist overcharged and pocketed the money since we never got the ticket nor a receipt

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Customer Reviews - Bougainvillier Hotel, Phnom Penh

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