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Bougainvillier Hotel

# 277C Sisowath Quay, Riverfront, Phnom Penh, Cambodia (Show on map)

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Area: Riverfront Number of Rooms: 23
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1062 reviews

Value for Money
7.1
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (1062)
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Joachim H. Couples Germany, December 30, 2012
Nice hotel, great location

Location, breakfast and breakfast room, rooftop bar
8.3
Nice rooms with wooden furniture. Great breakfast and classy breakfast room. Nice rooftop bar overlooking the riverfront. Perfect location for sightseeing. Staff could be a little more motivated, one time the room was cleaned quite late.
Kathleen S. Couples United States of America, December 30, 2012
Very nice hotel with a beautiful rooftop bar

Right on the water, Great rooftop bar, Tons of restaurants nearby
8.7
This was a nice, clean, air-conditioned hotel with a good breakfast selection. It's located right on Sisowath Quay - right on the water, with tons of restaurants nearby. It's within walking distance to the markets and the Royal Palace and the Silver Pagoda.
Hotel Feature Tip: Rooftop bar has a great buy one, get one free Happy Hour
Laressa M. Couples United States of America, December 30, 2012
Beautiful Hotel in a Great Location, no elevator

Boutique, Great location, excellent breakfast buffet
8.7
Everything was great- the breakfast buffet was delicious, location excellent. Cons- smallish rooms, no elevator, "discount" on the second day with unexpected fees for a second person on the first, as you walk out the front door to the next door where the actual rooms are separated from the concierge desk, separate from the restaurant. I'm not sure it's worth the price tag.
Muralitharan P. Business travelers Malaysia, December 29, 2012
expensive hotel without any lift service

location
4.3
not worth it.There was no lifts woring at the hotel.You had to carry your luggage up 3 floors to get to the rooms. Even after changing rooms the air condition was barely working.The shower broke down daily and had to be repaired every morning. The shower gel was of the lowest quality which did not have any foam at all. The hotel even charges for a glass of water. They also charge an additional of USD4,as a hotel charge for calling a taxi to the airport. Overall the service was bad and not worth the amount charged.It was one of te worst hotel I have stayed in my travels
Nicola W. Couples United Kingdom, December 29, 2012
Lovely hotel with helpful and friendly service

Rooms are richly decorated in wood carvings and Cambodian silk wall hangings. Clean and well equipped
8
Welcomed with a smile. The hotel is in two separate blocks next door but one to each other. There are no lifts so if you can't do stairs best request a lower floor. Disappointed that the swming pool actually belongs to the hotel around the corner and you have to get a voucher and then be escorted there. Breakfast buffet was brilliant catering for any tastes, fresh and replenished with a smile. The roof top bar is cool and serves a pizza they set alight!
Sightseeing/Attractions Tip: The Killing Fields - awesome and haunting audio tour. Shocking but a necessary story to be told
Kelvin B. Couples New Zealand, December 28, 2012
Noisy but good location

Right next to riverside and helpful staff
6
Rooms are spacious but definitively starting to show their age. We had a drainage issue which was fixed during our stay. The biggest problem is the street noise. We both needed to use ear plugs to get any sleep. This is especially true as the government placed exercise equipment was just outside the window and desperately needed some oil! Breakfast was also not very inspiring with very stale bread on offer.
Restaurant Tip: Khmer Borane was very convenient to the hotel and offered tasty local food at reasonable prices.
Yetunde O. Families with young children United States of America, December 27, 2012
Friendly staff but old building

Friendly staff
5.7
Was given 2 rooms on the 4th floor, but was not told the elevator was out of service. Moved to a 5star hotel down the road just by paying a few more dollars.
Michael H. Couples United Kingdom, December 27, 2012
A little disappointing

Convenient location for sightseeing
7.3
I was surprised to find there was no elevator in the hotel so I was relieved we were only on the 3rd floor! The room was well furnished but was in a little need of refurbishment. I was told that all beds at the hotel were the same size. The availability of hot water was a bit random, usually ok for a shower but never enough to use the bath!
Helen C. Couples United Kingdom, December 27, 2012
City centre across from river

Spacious rooms, roof top bar
8
Good location Spacious rooms, although balcony not too good Helpful friendly staff
Christian W. Couples Germany, December 26, 2012
Wrong choice at the Riverfront

View
5.3
Indifferent service, tried to give us a gloomy, terribly furnished room, room not cleaned for more than 6 hours, tried to charge drinks from the restaurant which we never ordered, mediocre breakfast buffet ... This hotel might have been a good choice a couple of years ago, but now Phnom Penh also offers plenty of alternatives, just right next to the door of this one, or 20m further at the corner of the block ...

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Customer Reviews - Bougainvillier Hotel, Phnom Penh

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