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Bougainvillier Hotel

# 277C Sisowath Quay, Riverfront, Phnom Penh, Cambodia (Show on map)

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Area: Riverfront Number of Rooms: 23
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1100 reviews

Value for Money
7.2
Location
9.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (1100)
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Alexander S. Business travelers Germany, June 10, 2012
Previously an “Icon”

location
4.7
Previously an “Icon” at the river side, the hotel seems to be neglected. Poor housekeeping, unmotivated staff, old furniture, poor amenities, etc. elevator was not working. Dark room, my window opened up to the next building. However, breakfast was better than expected. Oval, even an exceptional location, the hotel is overpriced and overrated.
Richard T. Solo travelers United States of America, June 5, 2012
Good location but average hotel

location
6.3
Rooms were small but not too bad. My room was on the 3rd floor and the elevator was out. Lots of restaurants within walking distance.
Leonard H. Couples United States of America, June 3, 2012
Smaller Hotel in the best location in Phnom Penh

A full 4 star Hotel at a 2 or 3 star price
9.7
Staff exceptionally friendly. I arrived this visit at Noon but they were ready and very friendly. Everyone speaks English and some French which is good because my Khmer is limited. Small lobby but the rooms were larger and much nicer than many 5 star hotels I have stayed at. Really liked the Mahogany trim in the hotel along with the personal attention to the furnishings. Hotel very well maintained. One of the best locations in PP for visitors because it is near all of the main attractions. Resturant small but food was excellent. Would stay there again. Only down side for some is there is no elevator yet (shaft is there) but porters were happy to carry my bags up. I personally would rather take the stairs. I ate dinner in the rooftop resturant this trip, which was very nice. Watched the sun set and the night life start on the street below.
Sightseeing/Attractions Tip: This Hotel is within walking distance to the Wat Phnom, The Palace, the central market and other places. Inexpensive tuk tuks can be rented outside the front door that will take you anywhere in PP. If you are in PP for Sightseeing, it would be hard to find a better location.
Harold W. Solo travelers France, June 3, 2012
Very conveniently located

The Royal Palace, Musieum, restaurants and shops are within walking distance.
10
There is no elevator but there is always someone to carry your bags up or down the steps. The stairs do not have handrails. I was glad that I chose a room with a river view. The room was bright and there was hardly any traffic noise from the street. Breakfast is exactly the same every day. My only complaint is the loud, latin-american dance music played during breakfast. Why should clients have to tolerate bouncy, latin rhythms with early-morning orange juice and eggs?
Hotel Feature Tip: One of the best features of the hotel is the rooftop terrace with many plants and a view of the river. This is a great place for Happy Hour and for evening pizzas and pasta dishes.
Mike A. Solo travelers United Kingdom, June 3, 2012
Nice hotel, with helpful staff, very good location

Location and looks
7
junior suites very nice but as we had river view they were very noisey. a/c has microswitch on balcony doors so shuts off when open, good idea but not when it is a heath robinson contraption. balcony doors very poor quality, falling apart and fit where they touch. this was a shame as teh room was very nice if you can deal with a bathroom that is very dark and prone to leaking plumbing. management / owners should spend a bit of time in their own rooms as these are very basic issues and could easily be fixed. the rest of the hotel was a misture of very different artifacts. lots of pension traps for older or diabled people to fall over. ( main dinning room and roof terrace bar) desperately needs 2 lifts as building is made up of several buildings, it would appear 1 lift was under instalation when i was there buti guess it will be a long time before completed. it will become value for money at agoda prices when all these issues are addressed. the swiming pool mentioned is not in this hotel, it is in another around the corner. breakfast was very good. very nice and helpful staff. this was not a hotel suitable for the elderly or disabled at the time of my visit.
Sightseeing/Attractions Tip: Do not go when the elections are on, as every attraction will be closed.
Marja R. Couples Sweden, May 29, 2012
Good location but too simple

Location close to the river
5.7
the hotel is simple and was a disappointment. there are many backpackers around and we were repeatedly on the streets close-by asked to by marihuana. the room was basic and beside the location close to the river and the city centre and foreign correspondents club, there is really nothing much positive to be said. not good value for money.
Ben C. Solo travelers Australia, May 28, 2012
Nice hotel under local management

Location and room size
7.3
Riverside rooms were huge and well setup. Staff were very helpful and always cheerful. The complimentry wireless internet can be patchy in places but still had sufficient speed.
Mai-Linh L. Groups Switzerland, May 26, 2012
Good location with river view and nice rooms

view on the river
7.7
The location was good, the view nice, the rooms comfortable and tasteful. The only down side was that there was no elevator, so for people with physical difficulties, it might be challenging.
Restaurant Tip: For the vegetarians/vegans, there are 2 very nice options: The Vegetarian, No. 11, Street 200 off Norodom Blvd and Evergreen Vegetarian and Cafe House 109, St 130, Sangkat Phsar Chas.
Sergei S. Solo travelers Australia, May 24, 2012
Noisy location but excellent rooms

Very comfortable rooms
8.7
Very helpful staff. Noisy location. Comfortable rooms.
Patrick W. Solo travelers Netherlands, May 23, 2012
Great rooms, great location, great hotel

Everything
9
what a beautiful hotel this is. granted it is a little more expensive than you can find anywhere around this area, but it is still within reason, especially for westerners. if you want a nice and relaxing few days in phnom penh, take a superiour suite in this hotel. i promise you it will make your cambodian experience so much better.

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Customer Reviews - Bougainvillier Hotel, Phnom Penh

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