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BreakFree on Clarence Hotel

193-195 Clarence Street, Sydney CBD, Sydney, Australia (Show on map)

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Area: Sydney CBD Number of Rooms: 52

Recent customer reviews

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115 reviews

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Staff Performance
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Solo travelers (115)
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Patricia K. Solo travelers United Kingdom, December 9, 2014
Not up to standard, certainly not 4 star - a low 3

good location, fire alarm was loud and clear, lift good
The room was a single room with a double bed,therefore there was no space to move or put a suitcase. I reported dark stains on the carpet and the all important security box did not work. Stains were never removed and the security box could only be opened using the hotel code, so any staff member could help themselves to customers passports, money etc. I reported this to management as I left I HOPE THIS HAS BEEN RECTIFIED BY THE MANAGERS.
Regina W. Solo travelers Brazil, November 17, 2014

location, price, staff
Mohd A. Solo travelers Malaysia, November 3, 2014
Simple hotel

Convenient location, easy access to public transport, clean
Michael F. Solo travelers Australia, October 5, 2014
Sydney Stay

location, easy to get transport , shopping great
my stay was good the location is great easy to get to and from the city and Darling Harbour areas.
Joosa C. Solo travelers Singapore, October 3, 2014
A central stay in Sydney

location, easy access, friendliness
It was a nice stay. The hotel is very nicely situated and is easily accessible. Staff at the front desk is very friendly and helpful.
Phuwanat T. Solo travelers Thailand, October 2, 2014
Good experience

Location, staff, room
Eileen N. Solo travelers Malaysia, September 23, 2014
Good for short stay

Location, Convenience to Tourist Spots, Affordability
Ng S. Solo travelers Malaysia, September 13, 2014
Great Hotel

Location, Clean & Staff friendly
Me and my friend very enjoyed stay with City Hotel.
Ian M. Solo travelers Thailand, September 4, 2014
A first time guest at this hotel.

Very central location, room standard was quite acceptable and at a reasonable price, the front desk staff were very friendly, efficient and helpful
My brief stay was pleasant and enjoyable and I did not encounter any problems
Gustavo S. Solo travelers United Kingdom, August 25, 2014
Good with room for improvement

Location, friendly staff, value for money
First the positive...location is fantastic, cost of my stay was good value for money given its location, the staff are friendly and accommodating, despite my many gripes (see later in review), fittings are very new and modern, rooms are well equipped with anything one could wish for. The not so good...garage is hidden in a back street with no signage (spent over an hour in Sydney's mad traffic looking for it, going round the block a few times) once found, the only way to let them know you are there so that they could open the door, is to phone them!!! No bell, crazy. The room (albeit a single) was just slightly bigger than the bed itself. No room to move around at all. First room given had a television that could only pick up one channel and the water was just tepid warm in the morning for a shower. After expressing my disappointment, I was swiftly given a new room for my next three nights. Everything worked fine in this one, although minuscule layout was the same. Garage was $35 a day and wifi another $10 a day. Upon departure and after expressing my disgruntlement with the garage/first room, the charges for the 4 day garage stay and wifi were reduced by a third as a gesture of goodwill, much appreciated. So overall, excellent location and friendly staff, well equipped modern room but very small (at least the single) if the garage situation is sorted (and it should really be very easy to sign post and fix a bell to reception) this is a good find in Sydney.

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Customer Reviews - BreakFree on Clarence Hotel, Sydney