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Verified traveler reviews

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Above average

based on 1866 reviews
  • Hotel Condition/Cleanliness 5.4
  • Location 6.4
  • Room Comfort/Standard 5.8
  • Service 5.8
  • Value for Money 6.4
  • Food/Dining 5.4
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wan A. from Malaysia
Stayed 2 nights in June 2014
so bad, old hotel at chow kit road, need repair
chip and bad
Reviewed September 02, 2014

Abdurrahman S. from Pakistan
Families with young children
Stayed 2 nights in August 2014
Value for money, untrained staff, NO WiFi in rooms
Value for Money, Key Location (20 minutes walk to Petronas Towers), Got what specially requested
We stayed for two nights. Overall good experience. Good city views. No doubt value for money. Room was clean however we encountered a little insect on our bed a couple of times. Definitely needed some renovations. Room refrigerator was not working and when complained, the receptionist said "Sir! I'm sending maintenance staff" and wow absolutely nothing happened!!! Staff also needed some training n should learn to smile. Complimentary coffee n tea (one sachet each) was provided daily however, the hotel knew that the guest was a couple (both of us drink coffee). I don't know how much they saved by doing so but what I know is they lost a lot a goodwill as this also reflects management's approach. When tried to order meal from Hotel kitchen the response was "we are all out because we had a seminar and participants were many". A good hotel would always manage such situations. I was so tired of all day rush and work but had to leave the hotel for nearby restaurant in scorching heat at 3:30pm. But the good news is that hotel is located near lots of restaurants. Variety of Chicken curries from Restaurant Mehran (which is actually across the main road under the bridge) are highly highly recommended.
Reviewed September 02, 2014

Marie G. from France
Families with young children
Stayed 2 nights in July 2014
swimming pool; transportations
Reviewed September 01, 2014

Zakaria M. from Malaysia
Business travelers
Stayed one night in August 2014
Value for money
Reviewed August 31, 2014

Khairul S. from Malaysia
Business travelers
Stayed one night in August 2014
Reviewed August 30, 2014

Mohammad J. from Malaysia
Families with young children
Stayed one night in April 2014
my 1st & my last
It was located very near to the favourite local shopping places.
The hotel was old amd not properly maintain. Hope the there will be improvement.
Reviewed August 26, 2014

Shahfared S. from Malaysia
Stayed one night in August 2014
Good for foreigner.
Large room. Good money value. In KL.
Great.. large room for a cheap price..
Reviewed August 25, 2014

Nurul R. from Malaysia
Families with older children
Stayed one night in September 2013
Not a good choice
its not a good choice for your holiday accomodation
Reviewed August 24, 2014

TAIWU H. from Taiwan
Families with young children
Stayed one night in August 2014
Brisdale Hotel
Reviewed August 17, 2014

Delvin V. from Singapore
Families with young children
Stayed one night in August 2014
worst experiance
location, shopping and near by food stalls. every thing good is actually outside the hotel.
my worst hotel experiance so far. there were cockroaches in the room. the bed sheets were stained.the tv remote dosen't work. the aircon the counter staff were ok but the security were very rude and unfriendly. i wonder how this place got 3 star. will never recommend this place to anyone.
Reviewed August 14, 2014