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Britannia Adelphi Hotel

Ranelagh Place, Liverpool City Centre, Liverpool, United Kingdom L3 5UL (Show on map)

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Britannia Adelphi Hotel Liverpool - Restaurant Britannia Adelphi Hotel Liverpool - Exterior Britannia Adelphi Hotel Liverpool - Bathroom Britannia Adelphi Hotel Liverpool - Lobby Britannia Adelphi Hotel Liverpool - Lobby Britannia Adelphi Hotel Liverpool - Fitness Room Britannia Adelphi Hotel Liverpool - Meeting Room Britannia Adelphi Hotel Liverpool - Meeting Room Britannia Adelphi Hotel Liverpool - Fitness Room Britannia Adelphi Hotel Liverpool - Bathroom Britannia Adelphi Hotel Liverpool - Guest Room Britannia Adelphi Hotel Liverpool - Meeting Room
Area: Liverpool City Centre Number of Rooms: 402

Recent customer reviews

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Pleasant

6.9

based on
88 reviews

Value for Money
7.0
Location
8.6
Staff Performance
6.6
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
6.7
Food/Dining
6.2
All reviews (88)
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Christine A. Solo travelers United Kingdom, December 11, 2014
Noisy room

Lovely building Good location
7
My room was next to the lift which I heard going up and down all night. No hot water. The Hot water tap was stuck. Asked for change of £10 for the car park, was only given £9.50 in return.(sure this was not intentional) but I then did not then have enough cash for ticket. Long time to check in.
Chris B. Couples United Kingdom, December 7, 2014
Antiquated

Location
5.3
Peter H. Couples United Kingdom, November 23, 2014
Warn people about this place: it's disgusting.
2
The hotel had a grand history and the building obviously had been magnificent before the sorry dirty place it has become. I felt sorry for the poor staff who have to work in those conditions. Worst experience in a hotel ever . Totally misleading photos of the rooms offered. Excrement stuck on the toilet seat, filthy bath and room, no possibity of getting any sleep with drunken howling and shrieking occurring firstly in the hotel and on the outside steps until about 4.00am . Substandard bed with inadequate bedding. We feel totally cheated by this experience and feel that unsuspecting members of the public need to be warned . Customer services put the phone down on me when I insisted on talking to a senior manager and I could not believe no one available as " she was on holiday leave ".
Steven A. Couples United Kingdom, November 4, 2014
average....just

location
6.3
the stay here was average at best ,the room was dated and long over due a make over (along with everything else) ,crackling tv and all the lights didn't work. tidy and clean ,except for the tide mark round the bath. breakfast plenty to eat ,however the choice was not extensive. staff helpful and pleasant . but wont be rushing back
Pathom S. Business travelers Thailand, November 1, 2014
great location

location
6.3
Peter B. Families with older children United Kingdom, August 28, 2014
desperate need of refurb

location
5.7
stayed in double room on the top floor (6th)very poor indeed,wallpaper hanging off the wall,carpets not fitting,not cleaned in a long time,not a nice room to sleep in.the hoel is past its best.
Jackie L. Couples United Kingdom, August 17, 2014
Health and Hygiene

Friendly staff
3.3
Not nice at all!! the room was filthy....I took pictures and showed the acting manager for the day who was very nice and helpful, gave us a upgrade to a bigger room but same problem t was very dirty! not just a bit of dust it was a buildup of dirt! everything seems to be broken or very scratched..shabby, im asthmatic so had trouble sleeping and breathing because of the dust and dirt! Very disappointed to say the least! Looking forward to hearing from you regarding this matter.
Delia T. Couples United Kingdom, July 25, 2014
Nothing happens quickly

Location, friendliness of most staff,
5.7
Stayed on the 6th floor-only one lift was working Went to use the pool-unhelpful staff member wanted £4 per person so had to walk up to room then back down No ceiling light in room Overall disappointing
V R. Business travelers Peru, July 18, 2014
Old style character. Big rooms. Centrally located

Location. History. Comfortable rooms
6.7
I had a good stay in the hotel, spending quite a bit of time walking around the popular spots nearby. The hotel is a grand old hotel with big rooms and comfortable.
Kev P. Couples United Kingdom, April 18, 2014
great place

location, comfort and style
9.7

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