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Verified traveler reviews

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Good



based on 121 reviews
  • Cleanliness 6.1
  • Facilities 6.5
  • Location 8.8
  • Room Comfort/Standard 6.5
  • Service 6.5
  • Value for money 6.9
  • Food/Dining 6.1

Sarah D.
United Kingdom
August 29, 2015
Holiday
Friendly staff, loved the pool, great location.

Rebecca S.
United Kingdom
August 14, 2015
Dirty room, shared bathroom with dirty towels
Architecture

Tracey B.
United Kingdom
July 25, 2015
Worth the money
Big bedrooms staff helpful near town centre
Very enjoyable, well worth the money

Helaine S.
United States
July 23, 2015
room much smaller than in photo, poor wifi, toilet
location is excellent, downstairs lobby pretty although blaring music, building is architecturally historic
Poor stay. Check-in took more than an hour. Desk staff is ibefficient. They charge 10 pounds to use their safe for valuables. The standard doubke room is much smaller and not nearly as nice as shown in hotek photos. The toilet did not flush well. Rooms on the fifth floor and higher cannot conbect to the internet and guests must go into the lobby.this is a three-star hotel but even so it is inadequate. Yet the hotel is constantly booked. The room size was truly unacceptable compared to other standard doubles so beware when you book. The toilet issue affected other guests at the time of my stay.

Kien Y.
Malaysia
July 01, 2015
clean
clean, services and budget
Good for budget travellers

Chris S.
United States
June 15, 2015
weekend
great location staff performance, historic hotel

John B.
United Kingdom
May 10, 2015
Anfield visit
Location, very comfortable bed,
The room was clean but every thing in the room was in a very poor state. Such a shame because you can see that it once was a beautiful building. It just needs some TLC

SIM H.
Malaysia
May 09, 2015
Good location but quite run down
Location & convenient
The location is good but too bad it's quite run down. It seems no proper maintenance was being done. The hotel staff also not so friendly, need to improve their service. I also took long time to wait for check in. Overall is ok.

claire C.
United Kingdom
April 21, 2015
Our stay
Location , character and room size
Good stay at this hotel , large room if very dated but great location

Caroline D.
United Kingdom
April 13, 2015
Short break
Location , location, location! and security and helpful friendly staff
A very enjoyable stay, for all the above reasons. Have stayed here before and would choose it again.