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Brookes Terrace

291, Jalan Abell, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Very good


based on 6 reviews

13 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
Couples (6)
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Kim T. Couples Malaysia, October 6, 2013

Location, Near to the famous Sarawak Laksa & It affordable
Pleasant and comfortable, for the price that you are paying.
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Francisco F. Couples Spain, October 28, 2012
Very Basic

cheap price and goog locaticon but no servicie
Room without windowsn, in thre days nobody clean the room make up beds o change towels, Is a cheap and basic option in Kuching
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Mahedin S. Couples Malaysia, October 7, 2012
great location,room and bathroom

location,clean and nice room
the room was comfortable even though without window..the staff were friendly...facilities like commmon kitchen where you can have drink...and main entrance door with access card
Sightseeing/Attractions Tip: the place is surrounded by many attractions within walking distance...so enjoy walking around
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Worawarit K. Couples Thailand, July 31, 2012
Good location, not very clean

Location - walking distance to waterfront promenade, Chinatown
The best thing about this hotel is the location. Our bed and bathroom had hair scattered about, so I can't say it was very well cleaned. Overall, decent value for your money. The service was friendly.
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Ashwin S. Couples Malaysia, July 14, 2012
Slightly overhyped but nice anyway

Service... They go out of their way to help
We went to this hotel with high expectations from previous reviews, unfortunately they had a bad start from the get go. We arrived at 1145pm tired after a flight only to be told by a junior staff they have no rooms! But we booked and paid we said!! .. Presenting our hotel voucher on our phone. After a lot of panic he called his senior who could not be reached until 10 mins later and only then found out that there was a separate pile of papers for those with online bookings. He then pushed us for a printed copy even though the voucher clearly stated electronic copy acceptable. So we got our rooms after the initial scare and went in. We had the deluxe double. It was okay. One of the lights were broken. Great bed but very dusty underneath. Room otherwise clean. Bathroom was okay.. Major thing for us was that there was no toilet hose. No towels in the room.. Had to request again even thigh they were supposed to be there. Second day of stay found one big cocnroach in the room.. I'm phobic to cockroaches sk this was a nightmare. The staff went out of their way to purchase a bug killer and helped me kill it. Location is the best part about this place as it's near all the touristy areas. So in conclusion.. The management has changed from before.. It was a decent stay but a few niggles which prevented it from becoming a pleasant one.
Hotel Feature Tip: No toilet hose in any of the rooms Found one cockroach in the room Broken lighting makes it look run down Great bed Attached bathroom for shared bathroom price
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Marlou B. Couples Netherlands, July 2, 2013
prettig en prima

de kamer is groot, het is relatief goedkoop en het personeel is erg vriendelijk
Prima, het personeel was vriendelijke en de kamer was in orde. Alleen de badkamer was niet schoongemaakt.
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