Very good 7.6
Based on 400 reviews

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About Brown Suites Residence

Description

For travelers who want to take in the sights and sounds of Seoul, Brown Suites Residence is the perfect choice. The hotel lies 1 km from the city center and provides accessibility to important town facilities. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Yakhyeon Catholic Church, Embassy of France, Susubori Academy.

Offering hotel guests superior services and a broad range of amenities, Brown Suites Residence is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine.

Step into one of 100 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, clothes rack, complimentary instant coffee, dressing room, mirror which can be found in some rooms. The hotel offers fantastic facilities, including massage, garden, to help you unwind after an action-packed day in the city. When you are looking for comfortable and convenient accommodations in Seoul, make Brown Suites Residence your home away from home.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • car hire
  • shuttle service

Fitness & recreation

  • massage(s)

Food & beverage

  • convenience store
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • ATM/cash machine on site

Languages Spoken

  • English
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
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Policies

Child and extra bed policy
Children 0-7 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1 km
Distance to Airport: 50 km
Internet Usage Fee: 0 KRW
Non-Smoking Rooms / Floors: YES
Number of Bars: 6
Number of Floors: 39
Number of Restaurants: 10
Number of Rooms : 100
Parking Fee (per day): 0 USD
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2010
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Important notice

Public bus to the hotel is available.
Take a bus #6015 at Brown Suites Residence station, or access from Incheon airport gate 12.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.9
  • Food/Dining 6.0

Conrad H.
China
July 27, 2016
4 adults.
The staff were very kind & helpful but the place disappointing, not value for money. We were 4 adults in a 2 bedroom apt. We had one room with a double bed, the other room our friends had to sleep together in one bed. No questions were asked about what was convenient. There were not enough towels, cups, plates, cutlery supplied - very ill equipped. There was no tea towel, one tiny soap for 4 people, 2 coat hangers for 4 people, 2 bottles of water.... We spent the first 3 hours after we checked in asking for these supplies. We needed an iron & ironing board, we had to ask for them. When we had to use the iron, it was broken. Because the reception is not 24 hours, we couldn't ask for another iron instantly when we needed it. 2 main lights in the apartment were not working when we checked in. At night time we unpacked in the main bedroom in the dark with no light. We should have been compensated for this trouble. We had to tell the staff how to equip the apartment suitably for our stay, even though our booking was made far in advance. I wouldn't recommend this place for a family or a small group travelling together. We had to do a lot to try to get the things we needed. Very disappointing.

Yu T.
Hong Kong
July 19, 2016
Service
Staff are nice and helpful. They speak fluent English. Nice place to stay! However, when we check out, they only allow us to keep our luggage till 3pm. But our desired time was around 5pm, there was no exception. Also, it rain heavily that day. We asked front desk staff to call taxi for us to Seoul station. He reported that Seoul station was too close so that no service available. Finally, we walked under heavy rain with big luggages. What're messy day!

Wai C.
Hong Kong
July 19, 2016
convenient transportation
convenient transportation

Cheryl P.
Philippines
July 12, 2016
Good experience
Convenient

Jeffrey G.
United States
July 11, 2016
satisfied
thankyou for the good service and hope i can stay more longer :')

Anthony O.
Australia
July 06, 2016
Modern apartment near Seoul Station
Very modern apartment serviced daily and within easy walking of Seoul Station (the KTX terminal from the airport). Close to Lotte Mart and Lotte outlets and many food outlets both nearby and in the same building below the apartment.

Rudy S.
Indonesia
July 04, 2016
Great location.
Have to change elevator for higher floor. Very convenient location, direct airport bus to both airport. Near MRT Station as well. The apartment looks very old. Old furniture. Old towels. etc. Need more amenities. Nice to have washing machine. There is a tasty Seolleongtang restaurant across the street.

Chern C.
Singapore
June 24, 2016
Great place for family
Good location, good kitchen and washer facilities !

Dmitriy P.
South Korea
June 03, 2016
Thanks a lot to staff of the hotel! We enjoy stayi
Next time I and my family will stay also in your hotel. With best regards and wishes!

Vicky M.
Canada
June 01, 2016
Good location and value for money
But cleaners didn't clean the flat very thoroughly and refused to give us more tissues even when we asked for them. It may be, of course, a language issue. But the front desk staff were very helpful.



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