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Good 6.9
Based on 1758 reviews
Good 6.7
Based on 676 reviews

Recent customer comments

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Good



based on 1758 reviews
  • Hotel Condition/Cleanliness 6.5
  • Facilities 5.5
  • Location 9.2
  • Room Comfort/Standard 7.0
  • Staff Performance 6.7
  • Value for Money 7.2
  • Food/Dining 5.0

9.6 Donnie
Philippines
February 01, 2016
good location
great value for money. only a pedestrian distance from ayala center (greenbelt). nice staff. we wanted to stay another night but the condotel was already fully booked so we had to transfer to another ...

8.3 natalie F.
Philippines
March 20, 2016
Great Location
Perfect location for shopping and easy access to malls and public tranaportation.
Location loacation location. Lots of restaurants and High end stores just accross the street. Will definitely stay here again. Although its an old condotel, the room is kept nice & clean. My room was newly renovated.

5.2 Boris M.
Singapore
March 16, 2016
Value for money and good location
If you want something more, get another place.

6.3 Anonymous
Philippines
February 01, 2016
Good location
The location
It's old and you need more than one staff and computer to handle the check-in and check-outs.

7.9 Wardahtul
Brunei Darussalam
January 31, 2016
It was ok but if...
Comfy pillows
No water hose in the toilet

4 Dale B.
United States
March 14, 2016
Service vs Location
Location, Security, View
The staff at reception were not very pleasant. The room looked nothing like the picture posted on the site, which is not a good thing. The breakfast was horrible. I refused it after the first day and started eating at the shopping mall. The refrigerator was unbalanced. The free water consisted of two small plastic bottles. The hot water did not last very long and there was no place to put shower products inside the shower. The balcony door was locked, and no key was provided to access it. The facility was under construction, and the floors in the lobby were unsafe to walk on. The construction crew limited the use of the elevators, which meant some guest had to wait for longer periods of time when only one elevator was in use. The entrance door was shutdown after my third day, so I had to navigate the rear exit through the parking lot and then onto the rear street. None of this was ever mentioned when I booked the room. There were no apologies or discounts offered for the inconvenience. The cable was horrible and the audio and sound cut in and out on a scrambled picture, and the T.V. Set was prehistoric. The only thing good about the hotel was the location, other than that, I would not recommend it to anyone. It was a waste of money and I was extremely disappointed. I would give this hotel, possibly a two star rating.

5.6 Martin K.
Switzerland
March 08, 2016
Not so happy
First we had some issue with a 15% commission they wanted to charge. The breakfast is fairly useless. We ordered the breakfast between 8:30 and 9:00. However it was brought between 7:30 and 8:15. It was a local breakfast which is fine in principal however it was completely cold. Equipment of the room was very basic. What makes the place very convenient is the location.

3.3 Khaled_alshammmari
Saudi Arabia
January 30, 2016
don't stay in this hotel...
Nothing good
Everything bad

8.8 Reynaldo
Philippines
January 25, 2016
clean big rooms
clean and big rooms
breakfast

6.4 Rodney H.
United States
February 12, 2016
Great location and good value with agoda price
I have stayed here a few times and since it is a condotel the room is always a bit different. This room was a 1 bedroom suite. Large sitting area and small kitchen. Bedroom OK size but small bed. AC worked well and had a good view. The only negative was that the suite was very bare. No pictures, no decorations, just very.....bare. also no hot water kettle for coffee. If you don't mind condotel style hotels (no lobby, no onsite restaurant) then this is a good value and great location for a semi-budget traveler

6 Robert T.
Australia
February 08, 2016
Convenient Location
Very worn out and tired rooms. Hit and miss with showers. Some rooms have poor water distribution from shower head. Last bathroom contained biting bugs. Had to ask twice for fumigation but didn't solve the issue

3.8 Jv
Philippines
January 23, 2016
I will never book here...
There were cockroaches in the room. My friend whom I booked here killed four cockroaches during her 4 nights stay. There were no actions taken even after she complained and worst she was not even ...

4.2 Adelia
United States
January 21, 2016
Good location but room needs...
Very close to shopping mall & restaurants
The room I got is one bedroom. It's big but the bathroom is too small w/ no bathtub only standing shower. The size of the bathroom doesn't match w/ the room. There's cockroach in ...

9.3 Diana C.
United States
February 07, 2016
Centralized, safe, and great value for the money!
Location, safety, accessibility
We've stayed here so many times. We make BSA our base each time we are in Manila. Location saves us a lot on cab fares. It is located in the heart of Makati business district, across greenbelt mall, restaurant, shopping, nightlife within walking distance. A short cab ride to the Fort & airport. Rooms have basic kitchen if you need to cook and a living room for entertaining. Highly recommended.

7.1 Mary
Singapore
January 21, 2016
Our whole stay is good...
I like the location as it is very convenient.
The staff, the way they talk to their guests.

3.7 Jonah V.
Philippines
January 21, 2016
Least than I expected.
It's accessible to restaurants and shopping malls. Close to everything.
The room is old . There are tiny insects. Bigger space. The AC is too old. In short, everything in the room needs renovation. It looks so different from the one we book online... We felt dissapointed.

5.3 Ian G.
Australia
January 14, 2016
Pleasant Stay
Location, Staff , struggling for a 3rd good thing.
The BSA Tower apartments are extremely dated & require renovation. The bathrooms are very dated , leaking old taps , No Light cover , No Tissues , No Hair Dryer & no extra toilet paper. I stay at BSA apartments only because of location when on business trips by myself only. It also has a cockroach problem needs insect fumigating ASAP ( However I have complained about this before & remains the same . ) Has no room Safe. definitely not a 3 star . The location is great having good restaurants only 40 metres away.

6.7 Clemente
Philippines
January 21, 2016
wifi didnt work
A/C location parking
was not able to access internet the entire stay, their password does not work

8 DONALD B.
Philippines
January 13, 2016
GOOD VALUE HOTEL AT THE HEART OF MAKATI CBD
LOCATION, FRIENDLY STAFF, CLEANLINESS
BSA TOWER SERVICED RESIDENCES IS IDEAL FOR BUSINESS TRAVELERS AND PEOPLE SEEKING IMMEDIATE ACCESS TO HIGH-END MALLS, RESTAURANTS AND OFFICES IN MAKATI CENTRAL BUSINESS DISTRICT. THE HOTEL IS LOCATED JUST IN FRONT OF GREENBELT 5 MAIN ENTRANCE. THE HOTEL STAFF ARE PROFESSIONAL AND FRIENDLY. THE ROOMS AND FACILITY ARE CLEAN AND WELL KEPT.

8.3 Chris
Guam
January 21, 2016
BSA Stay Jan 2016
Location and nice staff.
Some roaches in bathroom.