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2015
Very good 7.7
Based on 2630 reviews

Agoda Verified Reviews

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Very good



based on 2630 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Staff Performance 7.5
  • Value for Money 7.9
  • Food/Dining 6.2

6 Rhedelynn S.
Philippines
March 14, 2016
Poop under the bed
We booked BSA Twin Towers for a weekend overnight stay with my highschool friends. My friend who just arrived from abroad would like to take a nap and have some rest. When she was about to sleep, she noticed that there's a smelly thing beside the right side lamp near the window. She thought that it was her sandals or feet. So she checked it and it doesn't smell bad. So when she was about to return her sandals on the floor, she noticed a yellowish soft like creature that isn't dry yet or about a day or two staying under the bed. She immediately called me and showed it. It was soooo DISGUSTING!!! So we called the attention of the housekeeping and they cleaned it. It's still smelly glad that there's window and cologne to save the day! So we opted to sleep in the living room instead because of that disgusting creature that we saw! Lastly, there was a dried sharpy chicken or pork bone stucked in the living room carpet! Luckily it didn't injure my foot! This was the 1st time ever in my entire life to saw such thing in a hotel room! I hope that they improve their cleanliness of their rooms.

7.2 ANG L.
Malaysia
March 13, 2016
7.5 out of 10
cleanliness and upkeep of the room need to be enhance.

4.4 Kathleen G.
Philippines
March 13, 2016
Ugly facilities and room
Ugly facilities and room

8 Shigekazu M.
Japan
March 12, 2016
value for money
convenience, good location, acceptable service, resonable price. i will be back again.

8.3 Shigekazu M.
Japan
March 11, 2016
Value for Money
Good location, Value for money, Good Service
accommodation is actually getting old but still comfortable. room charge is reasonable and competitive. I will come back again. service level is OK as 3 star hotel.

8.7 Arsenio R.
United States
March 11, 2016
Satisfied
Value for money, hotel location, and room comfort/standard
I had a pleasant experience during my stay BSA Twin Towers Ortigas. The was able to book and Executive one bedroom at a discounted rate, a great value. Another reason why I chose this hotel is because of its location which is just across the SM Megamall.

8.8 Jack D.
Philippines
March 11, 2016
Highly recommended!
Value for money

6.4 Michelle C.
Australia
March 10, 2016
Our first move in bsa tower was very disappointing
Staff needs to engaged the cleanliness of the room especially the linen beds.

8.4 Lip L.
Malaysia
March 09, 2016
Great value for money
I will definitely come and stay here again as the locality is definitely 1st class across a big mall.. However, sad thing is that there are no NICE massage centre and Drinking spot . Well, we can still take cab and go to makati. I will definitely intro to ppl to wanted to come to manila with group tour

9.7 Bianca K.
Netherlands
March 06, 2016
friendly staff and great location
staff..location and room condition
Fantastic will definately come back soon.