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BSA Twin Tower Ortigas

Ortigas Bank Drive cor. Julia Vargas, Ortigas Center, Ortigas-Pasig, Manila, Philippines 1550 (Show on map)

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BSA Twin Tower Ortigas Manila - Guest Room BSA Twin Tower Ortigas Manila - Swimming Pool BSA Twin Tower Ortigas Manila - Meeting Room BSA Twin Tower Ortigas Manila - Fitness Room BSA Twin Tower Ortigas Manila - Studio Prime BSA Twin Tower Ortigas Manila - Swimming Pool BSA Twin Tower Ortigas Manila - 2 Bedroom Executive Suite BSA Twin Tower Ortigas Manila - Function room Set up BSA Twin Tower Ortigas Manila - Jogging Path BSA Twin Tower Ortigas Manila - Business Center BSA Twin Tower Ortigas Manila - Studio Premier BSA Twin Tower Ortigas Manila - Studio Deluxe
Area: Ortigas-Pasig Number of Rooms: 100
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1766 reviews

Value for Money
7.9
Location
9.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
6.2
All reviews (1766)
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John W. Families with older children United States of America, August 3, 2014
High rise fire, no evelator service, no sympathy

Location, location, location
6
My wife woke-up smelling smoke at 5 am on Saturday morning. She woke my son to confirm the odor, which he did. Since it was faint and there were no alarms, they went back to sleep. When we woke later, all four elevators in our tower were out of service. We called the front desk and they said that we could either walk-up six floors to the sky bridge and take the elevator down or walk 46 floors down in our tower. We climbed up and took the elevator down. We asked what happened, when would it be fixed. Basically, we got an I don't know answer from any of the staff that we asked. We left the hotel and stayed out all day. When we returned, we asked again and got the same response. There was no sympathy, no offer of alternative accommodations and no explanation, just simply, an "it is what it is - deal with it" attitude. We had a plane to catch early the next morning, I asked that someone be sent up to help carry the bags. They agreed to do this. The next morning after calling the front desk and being told to call housekeeping, a young man came and carried two of our suitcases up the six floors. Upon checking out, there were no apologies or explanations offered only an incorrect bill for $4.50 for additional charges on the hide-a-bed. When I explained the error to the desk clerk, he acknowledged the mistake and sullenly responded that he would notify his boss. We left without any explanation from the hotel. One of the other guests told us that a fire in one of the units on the 32nd floor had knocked-out the elevators.
Josephine M. Families with young children Philippines, August 3, 2014
Family getaway

Accessible to Megamall
7.3
Princess D. Families with young children Philippines, August 3, 2014
Great lication

Very close to Mega Mall, kitchenette and homey feel of the room
8
Everything was great except for the safe/vault which was very difficult to use. You need to get key from front desk and no instructions anywhere near the safe. They need to get the more user-friendly safe.
Dorothy T. Couples Malaysia, August 2, 2014
next to mall

good location, clean and comfortable rooms
7.7
Dr. P. Families with young children United States of America, August 1, 2014
Not bad

Dining, Swimming Pools, Rooms
7
Overall, the BSA Twin Tower Ortigas was comfortable. Check-in took some time, and the staff could use a little training in efficiency. The two-bedroom suite was spacious although I had requested queen size for both rooms and instead received a queen and a twin. Mega Mall across the street was a plus.
Gia C. Couples Philippines, August 1, 2014
Upper penthouse awesomeness

Vicinity from malls, comfort, customer service
10
Definitely the best! We really love that they booked us at the upper penthouse and got a good view! Also, it's just across Megamall and St Francis Square. Super memorable stay. We're considering to go back :) Ideal for staycations and long weekends :) Kudos to the rest of the staff and management! We really enjoyed our stay :)
Ivan J. Solo travelers Philippines, August 1, 2014
A nice and clean hotel with a good location

Good Location, clean and spacious rooms
9
Allen C. Business travelers Taiwan, July 31, 2014
good

swimming pool
10
Florence P. Couples Philippines, July 30, 2014
Nice Stay

at the back of SM Megamall, nice beds, nice pillows
8.3
Elizabeth C. Families with older children Philippines, July 29, 2014
Nice location, across mall

Location, huge room, friendly and very accomodating staff
9.3
We stayed for 3 days, check in was too slow....we got to our room after an hour of wait...front office not to be blamed though, they were fast and systematic...I think their housekeeping was shorthanded at that time it being a weekend. My suggestion to the front office lady is they rephrase their "no breakfast on weekend" to "no breakfast for weekend check in", this way it is way much clearer. I got confused with their policy, since I checked in on a Sunday, and technically my first breakfast would be on Monday...as it is we did not have free breakfast that monday...I would have to pay extra for it. But, I appreciate very much that they let me extend for an hour. All in all, I was happy with my stay. Room is very big.

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Customer Reviews - BSA Twin Tower Ortigas, Manila

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