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Recent customer comments

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Very good

based on 2729 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 6.2

Allen F.
United States
April 04, 2016
Hotel starting to show its age
Checkin at front desk was extremely slow..over 30 minutes to get checked in on arrival. Room was smoking room..only one small window panel in living room could be opened to allow fresh air in. The bed sheet did not stay on the bed..kept coming off. The couch was starting to show its age and was pretty much worn out.

rosela C.
April 04, 2016
Good location
Value for money

Francis F.
April 04, 2016
Good location. Value for money.
Nice and clean room. Very good location near shopping malls

Alejandro B.
April 03, 2016
Keep up the good relationship with your guest.

April 03, 2016
Excellent Location, Poor Breakfast
We availed the booking with breakfast and we were so disappointed on our first breakfast so the next day we didn't bother to avail it. No body serves the coffee and everything is like a self service. Spoon and Fork you have to take by your own, We ordered 1 scrambled egg & 2 orders of sunny side up egg when it was served to us there is missing 1 order of sunny side up. I have informed the pic but to no avail until we finished our food it did not arrive. I am not the type of person to repeat again if I asked for it. The choices were not that ideal. I would rather use my money for that buffet breakfast outside and I would be very much happy if I did. Too bad I even added extra person for breakfast. Furthermore when we arrived at the room it seems like the unit is not used for quite sometime because the floor is dirty because I can compare on day 1 and day 2 when they cleaned the room. In this review not everything is bad there were also good side, the location off course is one factor and the pool attendant he is very polite and cooperative we even want to give him tip and he doesn't want to accept it, kudos to him.

ekawati E.
April 02, 2016
Smell,bad circulation room
Only strategic location to Megamall pasig

Kathleen M.
April 01, 2016
Staycation on my bday!
We received an upgrade without asking. The staff were nice to transform our twin bed to a single large bed since we have 2 kids with us!

leo B.
April 01, 2016
2nd Stay and now in a bigger room
we booked 2bd for 2 nights, although there were things that are not ok with the room (e.g. aircon in the 2nd room just shuts off by itself) but still the value for money for this hotel is great. Add the discount if you use BDO credit card.

Lorelie L.
April 01, 2016
Transferred another hotel
Just because your online booking has issues we were transferred to their sister hotel in makati. Very inconvenient. They could have upgraded our room or give us any complimentary lunch or dinner.

Maribel C.
April 01, 2016
A good condotel to stay
BSA is affordable, with friendly staff and the room is good to stay.