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Verified traveler reviews

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Very good



based on 2804 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 6.2
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Roberto V.
Philippines
April 14, 2016
Disappointed
We checked in early just before 10 AM last April 8, 2016. We knew that check in time was 2 P.M. yet and was advised that our room is being prepared at the 24th floor. Came back to BSA past 2 PM and was advised that the room was still not ready. Waited standing at the counter for 20 minutes or more only to find out that the room given to us was at the 32nd floor which had a very noisy air conditioner! A very disappointing experience.

Sy N.
Canada
April 14, 2016
Good location
right across from SM megamall, good wifi each room has its own router. The AC was not that great in the room. Full on kitchen so you can live here with the supermarket right across the street or if your lazy there's lots to each around

John A.
Philippines
April 13, 2016
BSA
So we ended up booking this hotel for the nth time again, so far still goes with our expectations except that when we moved the sofa in the living room, we found a lot of hairs. Idk if those are human hair or animal hairs, it was disgusting. I hope you can clean the units inside and out and maybe put more lights as it is a bit dim, when we needed it this time to be bright. T

Aurora R.
Philippines
April 12, 2016
location is what makes this hotel attractive
long queue for check in and check out

Enrilyn E.
Philippines
April 12, 2016
Staycation Heaven
It was my 2nd time to book this hotel. I needed a break and BSA Twin Tower in Ortigas was able to service my needs.

Lesley G.
Philippines
April 12, 2016
I super love this hotel!
I requested for a higher floor with a ver nice view and they had provided me all of my request. My family had a great time bonding on the said hotel. Definitely we are going to come back. Kudos to all of you!

YONGHWAN M.
South Korea
April 12, 2016
Good
Clean, nice location.

Dong K.
United States
April 11, 2016
Location, location, location
I got this hotel because it's RIGHT next to MegaMall and saved us so much trouble with cabs and traffic. The room itself (studio premier) was roomy with an OK view, the WiFi was good and the staff were nice. The hotel does have problems, though. The sheets and beds seem old, the bathroom had a strange smell, the sink faucet had issues as it had strong HOT water but weak COLD water. The shower had issues with getting the proper temperature of water for a shower. The air conditioner was problematic as the vents had to be adjusted and such. At any rate, I don't regret my stay here as the location was a huge draw.

Rachel B.
Philippines
April 09, 2016
Room that we got us is vey beautiful, good for the family.
Need a free parking space.

Sean S.
Guam
April 08, 2016
Great location for shopping.
Near Mega Mall and St. Francis.