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2015
Very good 7.7
Based on 2637 reviews

Recent customer comments

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Very good



based on 2637 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 6.2

5.2 Edisa R.
United States
May 29, 2016
Family visit
I made reservations a month in advance and I was still asked to wait until check in time of 1400 when I get there at 1000 am...I was very exhausted from 18 hours flight and all I want to do was rest and be comfortable... Very very disappointed.....☹️

9.6 WILLIAM L.
United States
May 28, 2016
EXCELLENT VALUE
Reception staff seems to be getting friendlier and more accommodating. But general there is nothing to complain about.

7.2 MARK P.
Philippines
May 28, 2016
Good Price Value but lacks Staff Value
Very good location and price but I hardly see the staff give smiles to the guest. Should I pay for that, too? I saw cockroaches in the toilet. The furnitures need to be upgraded. The wifi is fast. There are free bottled water everyday. There are cooking facilities. Hotel is good but not luxurious.

8.8 LINA L.
Philippines
May 26, 2016
Great Location
Staff are friendly, room is big but bed is too small. Overall, we had a great stay except for a rude lady in the entrance. There is no sign of Exit/Entrance, thus We exited on the wrong way, She shouted on us as if we are dumbs, Very bad experience.

7.6 Edward A.
United States
May 25, 2016
convenient hotel
location is very convenient for foreign visitors as far as currency exchange, shops and food

7.2 Enrilyn E.
Philippines
May 24, 2016
cleanliness
positive - the pool was nice my nephew and niece enjoyed it, the staff was friendly and accommodating and tried to look for an available room since I requested to check in early. needs improvement - cleanliness, since this was my 4th stay I wanted to make sure if this time the room was really clean. My dad dropped his cell on the couch and when we pulled it back- we saw that under the cushion it was dirty with candy wrapper too. I hope you inform housekeeping that they also clean under beds, under the cushions. Thanks

7.2 Enrilyn E.
Philippines
May 24, 2016
unexpected
1st time to have a problem checking in. We were processed after 2pm but we arrived at 11am. We were told that the bed will be placed together as requested but we had to do it ourselves. That's when we saw the floor under the bed to be dirty. Looks like only the visible area was cleaned.

8 Dan N.
Philippines
May 23, 2016
Group Traveller
decent and affordable rooms.

9.2 Abraham P.
Philippines
May 23, 2016
Recommendable
I recommend this hotel to others.

9.2 Fei M.
China
May 22, 2016
Location is good, clean, quiet
The location is very good, just opposite SM Megamall, it's convenient to go shopping. The room is clean, the staff are all very cordial. In a word, it's very good!