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Recent customer comments

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Very good



based on 2834 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.1
  • Location 9.0
  • Room Comfort/Standard 7.9
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 6.2

Regina G. from Philippines
Couples
Stayed one night in August 2016
value for money
Good staff and clean hotel
Reviewed August 29, 2016

Barry R. from Philippines
Business travelers
Stayed 6 nights in August 2016
Chaos Triumphed
It was a long weekend (Monday holiday) for the Philippines, and I had the misfortune of checking out on the Saturday. I phoned several times for a luggage cart, but no-one answered. I finally got through and relayed my request to the duty manager. And waited for the luggage cart. So I tracked down a housekeeping staff member who radioed my request and the cart finally came. Then to reception which was besieged by hordes of incoming weekenders. There was no separate line for checkout, so queued for 30 minutes, with people trying to check-in (and others waiting for rooms to be ready). Then had to wait in a scrum for "room-check clearance" after which my name would be called. Finally gave up and left (2.5 hours in total). Picked up my luggage a few hours later when partial order had been restored. Fortunately I didn't have a flight to catch.
Reviewed August 29, 2016

Maricris V. from Philippines
Couples
Stayed one night in August 2016
D
R
Reviewed August 28, 2016

JOHN E. from Philippines
Business travelers
Stayed one night in August 2016
Recommended to stay again..:-)
Front Office people ( FO Supervisor/Manager, Micai, Gerard, Makie, Rej & Feigh) are very accommodating...:-)
Reviewed August 27, 2016

JOHN E. from Philippines
Business travelers
Stayed one night in July 2016
Good Location
Front Office people ( FO Supervisor/Manager, Micai, Gerard, Makie, Rej & Feigh) are very accommodating...:-)
Reviewed August 27, 2016

JOHN E. from Philippines
Business travelers
Stayed one night in August 2016
Nice Location
Front desk people ( Gerard, Makie, Micai, Rej, Feigh & the Front Desk Supervisor/Manager) are very accommodating...:-)
Reviewed August 27, 2016

JOHN E. from Philippines
Business travelers
Stayed one night in August 2016
Accessible to the CBD
Front desk people (REJ) are very accommodating...:-)
Reviewed August 27, 2016

JOHN E. from Philippines
Business travelers
Stayed one night in August 2016
Good location
Front desk people ( Gerard) are very accommodating...:-)
Reviewed August 27, 2016

JOHN E. from Philippines
Business travelers
Stayed one night in August 2016
Nice people
Front desk people ( Feigh) are very accommodating...:-)
Reviewed August 27, 2016

JOHN E. from Philippines
Business travelers
Stayed one night in August 2016
Nice people
Front desk people ( Makie) are very accommodating...:-)
Reviewed August 27, 2016