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Recent customer comments

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based on 97 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.5
  • Location 8.3
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 7.4
  • Food/Dining 7.7
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July 30, 2012
The best experience in Bali
very nice view, fantastic food
We spent only one night in Bvlgari Bali but we thought we should make it more. Almost every sight in the hotel could be a wonderful photo. We lived in the villa 27, in which we can see the ocean view, beautiful plants and even a big monkey! The food here is delicate and excellent as well! Private beach is worth going. We enjoy our holiday here and will definitely come back!

Shirley D.
July 03, 2012
We found a piece of heaven on earth!
One of the best concierge services we ever experienced
The view for every villa there is absolutely gorgeous. Best thing to do at the resort is just lay by the day beds and take in the scenery and sea breeze. Every single penny spent is so worthwhile!

adalin L.
June 11, 2012
1st class beach
only hotel that i know that u need to take a cable car down the cliff to reach the beach
everything is nice. especially the beach. however, the breakfast is really disappointing. there's fruit flies, flying around the buffet table that i don't even dare to take any of the food from the buffet table. food selection need to be widen. overall good for romantic getaway

Masayoshi U.
May 10, 2012
the confortable hotel
Good sea view and frendly staff
Beautiful Sea view and Comfortable hotel!! You can take your ease!!

Pearl Z.
United States
May 01, 2012
Stunning Sea View
One of the most romantic hotels around the world
I read some negative comments about this hotel and was a bit hesitant given the price, but I'm glad I eventually booked this hotel. I absolutely loved this place!!! If you ask me what makes me love this place more than the other luxury hotels in Bali, I wouldn't be able to tell you exactly what it is that makes this place special. Other hotels also had nice service, great view, etc. It is not the best place if you are traveling with young kids. However, if you are looking for a romantic trip, then I would say this is a place not to be missed in Bali. It is one of those places you just have to come and feel for yourself!!!

April 19, 2012
Wonderful ocean view
Wonderful ocean view, Service with a smile
Wonderful ocean view, Service with a smile, strong recommendation of the Beach, beautiful! but location is too far from everywhere. Only 2 restaurants with limited choices. Easy to get bored in the evening after dinner, very very limited places to walk around. Valuable to spend 1 day/night there.

Stephanie L.
April 16, 2012
lovely hotel
view is not too bad
service can be improved, had to call a couple of times for buggy service. view was average for price of hotel, have stayed in hotels with much better views for slightly cheaper. food was horrible in terms of quality and variety. will only return to this hotel for the spa but not the stay.

edward W.
January 18, 2012
Disappointed Experience - Over 100 Bugs in Bedroom
Unique Setting
Definitely not worth the room rate we have paid for. Over 100 bugs suddenly come in through the ceiling of bedroom room in the first night of stay. This seems to be a common problem now in this hotel. They upgraded us to a Cliff Ocean Front Villa to comfort us since then. Service is reasonable and meets expectation. Recommend hotel to better maintain its property and pest control must be strengthened through the whole complex.

Vanessa C.
South Africa
October 11, 2011
Beautiful views but not worth the price tag
Fantastic clifftop location
The Bulgari is situated well away from the rowdy tourist hotspots and is set in beautiful cliffs with fantastic sea views. The villa was private and extremely peaceful, and very much self-contained. The splash pool was lovely and the bed extremely comfortable. However, the resort lacks those "extra touches" one would expect from the brand, especially given the cost. I arrived on my birthday and although the check-in staff acknowledged my birthday, there was no token frui plate, cake or any other acknolwdgment from the hotel. When I was eating my lunch at the outside table at my villa, some monkeys came down and grabbed my food. I called the waiter who brought extra cutlery and bread, but the lunch was not replaced. The villa structure is wood, and the wood has not been properly cared for, so that doors and windows look old and worn, and fittings such as door handles are either loose or difficult to manouevre. The bathroom amenities are certainly not of the standard expected, and do not even approach those provided a, for example, the Palazzo Versace on the Gold Coast.

Wei C.
September 23, 2011
Great View and Rooms
View, Services
We spent 2 days in this hotel. The services were excellent with very friendly stuffs. Not to mention the astonishing views and wild monkeys, it was a lot of fun. It is definitely recommended for honeymoon trips.