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Bumi Surabaya City Resort

JL. Jend Basuki Rahmat 106-128, Surabaya Center, Surabaya, Indonesia 60271

Recent customer reviews

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Exceptional

9.1

based on
20 reviews

225 reviews in English

Value for Money
8.7
Location
9.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.9
Families with older children (20)
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Soleman S. Families with older children Indonesia, January 2, 2016
Best Hotel In Surabaya

Location, Pool, Breakfast
10
HBS truly lives up to its five-star status. I definitely enjoyed my second stay there during the end-of-year's and new-year's holiday of 2016. There's nothing more I could say with respect to HBS's excellence in the areas of staff performance and food quality. Keep it up, HBS!
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Harya B. Families with older children Indonesia, December 28, 2015
Five stars hotel with four stars budget

Location, food, room are perfect
10
Wonderful. I spent 2 nights with family. When I check out, my family said that too short for spending in hotel. They want more nights.
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Prakash R. Families with older children India, September 23, 2015
suggestions for betterment

resort ambience, the dinner buffet and location of the hotel.
7.3
Pleasant stay. However, convenient charging points have to be added in the room for mobile phones, ipods etc. The door to the shower cubicle should be made leak proof.
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Peter C. Families with older children Australia, January 11, 2015
Perfect

Staff excellent, food fantastic taste and varied (best breakfast), spacious rooms.
10
Favourite hotel in Surabaya. Love the old hotel feeling, staff excellent (Hyatt pedigree still evident), breakfast was wonderful, lunch and dinner buffet superb with great atmosphere.
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Susana A. Families with older children Indonesia, December 30, 2014
One of the best city resort in Surabaya

Spacious room, food and location
7.7
It was nice stay and the breakfast was awesome. There were many options.
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Musaluddin M. Families with older children Malaysia, December 29, 2014
ok

makanan
9.3
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Jeffrey N. Families with older children Malaysia, July 30, 2014
Bumi..Best Hotel in Surabaya

on Arrival you are greeted with the magnificent decor featuring Dewi Sri who sits majestically to welcome you. Gentle Lemongrass filled the whole lobby and simply wonderful staff
8
Simply Fabulous
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Danaparamita K. Families with older children Indonesia, March 5, 2014
good breakfast i love it

breakfast, luxury room, affordable price
9.3
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Cindy P. Families with older children Indonesia, October 16, 2013
Great Stay

Traditional Ambience, Beautiful Garden, and Variety of Foods
10
It was Great. The Hotel Staffs were friendly and attentive. The breakfast was great since they serve you with a lot of traditional & International foods. What i like the most is the Bed. It was Big and Comfy. There's a Big Large window with a city view. The bathroom was really good with a seperate bathtub & Shower. Near Lobby area they have Relaxing Garden. This Hotel also near shoppping malls. Would recommend this hotel for Business, Couple and Family.
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Dewi D. Families with older children Indonesia, August 16, 2013
nice !

large bed, friendly staff n lemon grass fragrant
10
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