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Recent customer comments

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Very good

based on 3698 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 6.4

9.3 Athena T.
October 18, 2015
The staff is extremely helpful!
The room, The atmosphere, The smile
The hotel is awesome other than our room is directly beside 2 apartments (they could see us if they open their window) which we will need to close our curtains 24 hours. We have a great view but we don't feel save opening our curtain. The staff is extremely friendly and they greet you with a smile every time when they sees you. I am so surprised that they could actually greet me by my name every time I meet them at the lobby. Not to mention that they are extremely helpful as well. The cleaners are extremely kind and assist us with our luggage when they see us stuck in the lift. This is probably one of the best hotels that I have been with. Gonna recommend to my other friends if they are planning to pay Hong Kong a visit. It's totally Value for Money. Their professionalism made me wonder why isn't this a 5-star hotel.

October 12, 2015
Boutique Hotel
Location / Nice View / Eateries nearby
I arrived very late at night and to my surprised i was upgraded to the Business Suite throughout my stay. It was on the 23 Level and the view was fantastic. But later i found out that the building opp was really really very near when i waked up the next morning drawing open the curtains. I could see the cute dog very morning.. I would considered it big & there is a 2 seater sofa too. I am able to open my luggage open and there are still ample space. But i think there is still room for improvement for cleanliness of the room. Carpets needs to be washed frequently. I was wondering if they are using recycled water for the toilet flushing system as i can see dirty brown water everytime i flushed the toilet or is the hotel water tank dirty???

September 30, 2015
worth the penny
comfy bed, reasonable room size, good service
Overall, it was a very pleasant stay with excellent customer service. The room is reasonably size compared to most other hotels in Hk for similar cost. Will return to stay. :)

9.3 YU L.
September 30, 2015
Clean and tidy with great customer service.
Great customer service. Very friendly. Rooms are very clean with great service.
I loved the place. Not only the room was clean and tidy. The bed was really comfortable too! They came to tidy up the room in the afternoon which was good. So they don't disturb the customers. And they changed the sheet and towels as well. Very impressed with the service. The from desk clerks were also very friendly.

8.7 Victoria C.
October 26, 2015
Great Service & Hotel
Spacious enough for city known to have crammed hotel rooms, Service from the staff was excellent; helpful and proactive, Rooms were comfortable and cosy
Our stay was memorable and we have no complains. It can be difficult to locate at first by foot, but subsequently not a problem.

7.3 LEI L.
October 21, 2015
Butterfly on Morrison Boutique Hotel
Good location, room clean and comfortable

4.3 Benita E.
September 28, 2015
Location, staff, modern design
Expected more for a 4 star hotel. Air con in the room could not be adjusted (it was centrally set), very cold for most nights and the position of the air con was blowing to our head when we sleep, it was very uncomfortable. Hotel design was good but condition of the hotel wasn't really taken care of and room was not very clean. Cups for drinking in the room was very dirty.

7.7 Brian H.
September 26, 2015
hotel review
staff freindlyness . attention to guests. helpful manner
Very good staff very helpfjul Room very clean and linen and towels changed each day. Staff attentive and keen to assost in every way

6 Chai Y.
September 16, 2015
First and last stayed in this Hotel.
Clean, Cheap, Staffs were helpful.
The front of Hotel is a bus stop, So no parking in front of the Hotel .It took me 15-20 minutes walk from MTR station but 5-6 minutes from Time Square.I requested to change the room as I can hear quests next room took a shower at night and woke me up few times.Air cond also quite loud. Staff was very helpful and changed a bigger and quite room for me. My suggestion is you should check the walls to make sure they are solid walls all around so you won't hear any noise next door,

September 05, 2015
Very accessible
The design & facilities are modern minimalist inspired,however the rooms are too small and pricey...
Our stay was fine.but the room is too small for a family with 3 children...i think whAt I paid is not worth it for the size of room...good thing we were given a smart phone with free wifi...unfortunately we cant share the wifi to our individual phones....still we didnt enjoy the FREE WIFI