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Very good 7.8
Based on 3724 reviews

Recent customer comments

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Very good



based on 3724 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.4

7.7 kenneth Y.
Singapore
January 20, 2015
great location
location, spacious and clean
the hotel staffs actually got me a free ride (private transport) to the Hongkong train station FOC when i requested for a taxi... thanks..

8 KONG E.
Singapore
January 19, 2015
Good
Location, Cleanliness, Comform

7.7 Fok L.
Australia
January 16, 2015
Great hotel
Location, clean & comfort

8.7 Zachary B.
United States
January 16, 2015
Great Place
Staff was very efficient.
It was raining and cold in HK when I was in town. Housekeeping and I could not get the AC unit to switch to heat but they promptly delivered a space heater which worked perfectly. Great place.

5.7 li X.
China
January 14, 2015
the hotel location is good but the staff is not
the staff is not nice but hotel location is good near time square

5 Ethel O.
Singapore
January 13, 2015
not coming back...
location
we've stayed at this hotel for more than five times. the past few times, we found long strands of hair on the pillows, in between the towels, under the blanket, in the drawers. their housekeeping standard really needs to improve. that, or wear hair nets. or even just tie up their hair. the staff used to be friendly, but they're becoming quite snooty. we liked the hotel for its good location and the rooms were pretty comfy, but the standard of cleanliness has really gone downhill and we'd rather stay at another hotel than have to find more hair in our towels and bed again.

8 Claire B.
United Kingdom
January 13, 2015
Petite Boutique!
The view, the view and the view. Oh, and the bed was nice and firm too.
Excellent friendly staff - they even booked us a complimentary cab back to Hong Kong Station. The room is very small but well-designed and has such a great view that we didn't mind. Well located for shopping in Times Square and around Causeway Bay, and swimming at nearby Morrison Hill pool. Very convenient for getting around the island. We didn't use the restaurant as there were lots of bakeries and convenience stores nearby.

8 AIDA S.
Indonesia
January 10, 2015
staff performance is really excellent.
location is closed to shopping area ,friendly staff and really kindness for the staff service. also closed to the restaurant.
Overall the service is excellent

7 NOPPADONE C.
Thailand
January 08, 2015
Good Location but room is very small
Location, friendly, good design
Good location, near MRT station and near Shopping Mall

6.3 Josephine U.
Philippines
January 06, 2015
Nice little botique hotel and near Times Square
Location, Staff, Price