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Very good 7.8
Based on 3724 reviews

Agoda Verified Reviews

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Very good



based on 3724 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.4
  • Location 8.3
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 6.4

6.7 KIN T.
Macau
March 24, 2016
good place but the room have many dust
the service ok, the reception is ok and the room is good
quit conveniente, quiet, but the air conditioner without cleaning, so that, have many dust came frome the air conditioner.

8.7 ai L.
Malaysia
March 21, 2016
Good location
Location

6.8 Man L.
Hong Kong
March 21, 2016
average
average

6.4 Man L.
Hong Kong
March 21, 2016
average
average

9 LI W.
Hong Kong
March 20, 2016
Service apartment
Location near city, professional hotel staff, clean

8.7 Poh T.
Malaysia
March 16, 2016
Hotel room assessment
Great with super handy phone, free wifi and generally comfortable and clean room.
Generally, a pleasant stay and feels comfortable

8 Rodzim H.
Malaysia
March 16, 2016
Good
Very good location. Clean hotel. Room a bit small. Price is a bit high considering that the hotel is not serving breakfast.

7.3 Diana N.
Singapore
March 16, 2016
Good standard but can be improved
Location and direct shuttle from Airport
This is my third stay with the Butterfly range (2nd time in Morrison). Room is always good - good bed, shower, size, wifi connectivity and of course, their handy 3G phone guests can use throughout their stays. Reasons why I chose this hotel is the HKD150 to take the shuttle direct from airport (convenience) as well as its proximity to Causeway Bay MTR. Plus, the good services rendered 2 times before. However, for this time, I was a tad disappointed that services have faltered. I believe in going back to hotels I've stayed and giving them businesses but I too expect similar treatments to repeat guests, ie, loyalty and goodwill. I would suggest the hotel update their hotel information system (so repeat guests information can be captured and they can feel a better welcome back?). I had tried to ask for higher floor and a better rate for extension of stay but both were rejected. The former is fine because I understand occupancy issues etc... for the extension, I was quoted walk-in rates... and guest relations suggest I book through other travel websites for better rates if I want.. I sort of understand the rationale but then I think this can be improved, especially for a repeat guest. Not wanting to sound cheapskate but I thought some goodwill will go a long way. It was just a tad cold, the whole process. I had sterling reviews on my previous 2 stays but unfortunately this time did not do it for me. Will I come back next time? Will think about it!

7.2 Monika L.
Australia
March 14, 2016
Overall very happy
Only issues we had was the coffee cups in our room was not cleaned properly

6.8 Yong S.
Singapore
March 14, 2016
Short trip in Hong Kong
Good location, able to reach most touristy locations (central, mong kok, etc) using bus, tram or the mtr. Hotel's faciliies are good, but there is definitely more room for improvement.