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2015
Excellent 8.1
Based on 6524 reviews

Verified traveler reviews

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Excellent



based on 6524 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 6.7

Magdeline C.
Australia
September 01, 2014
AVERAGE
location, value for money
Rooms were average but this is what i would expect in HK. i wouldnt stay here again

Melanie G.
Philippines
August 30, 2014
Expectations met
Courteous staffs, clean spacious rooms, accessible to the MTR station, close to shopping centers
Generally it was a comfortable stay. I wanted a clean, not so crowded/noisy hotel, and I got all of those. Also saw lots of Filipinos checked in.

AN L.
Taiwan
August 30, 2014
Good
Nice

Wenjing X.
China
August 30, 2014
Great
Location, staff, cleanness
I thought the location is good, close to all places that I wanted to show my parents.

Wei L.
Taiwan
August 30, 2014
Nice hotel
Service, location and price

JIMMY H.
Indonesia
August 29, 2014
Very Nice!!!
Location, comfy, warm welcome
Very nice location, nice staffs, quick check in and check out, got upgraded room.. Perfect!

Quynh D.
United States
August 29, 2014
I was not impressed!!!
I am only able to say the best 2 things. The FIRST: Location. It is close to bars, restaurants, and shopping malls. The SECOND: The management team. They were very friendly and helpful.
Booked this hotel bcus when I looked at pictures that were featured on agoda, i thought this hotel would be nice with modern design. Staffs were nice & friendly. The room smells so bad. As I walked in the smell got stronger. We turned on the AC hoping that it would clear away the smell. But smell was still lingering. The room was very small. I felt so trapped. Our window was facing apartments and it was very old and dirty looking. What a sigh! Found dirty spots on the carpet. I couldn't bare to walk around barefoot! Then I walked into the bathroom & that was where i had to give this hotel a 1 star. The floor was dirty with hair. Inside toiletry tray, i found clump of dust. The showerhead has clumps of lime. I called to the reception complain about room condition. The girl sent a cleaner to our room. He brought a vacuum & started vacuuming our room but the smell from the vacuum made it even worst. Called again to complain & they sent me to another room. I went into the bathroom to check first. Nothing changed! I had to take picture for proof. Called the night supervisor. He came to our room & he was shocked too. He asked us to stay in this room tonight and he will take care in the morning since it was too late to move around. But before he left my husband showed him behind the nightstand. It was horrifying! It was filled with dust that had been there for a very long time! I was so grossed out and felt sick. I couldn't sleep all night. I have allergies with dust. Even at home we would vacuum 2x a week. In the morning the manager & head reception came to apologize. They offered to take us to another room. So we were moved to another room. Bigger in size, had the view of Prat Ave. Everything was much cleaner. By changing the room it made our trip more memorable in a good way. Otherwise we would be miserable and would hate HK . it was not a good deal. Having to change our room 3 times is a bit ridiculous.

Kym B.
Australia
August 29, 2014
blossoming
location, location, location...
great simple room. bed with butterflies and flower was welcoming. had a microwave... thou we ate out...

Yaoyao S.
China
August 26, 2014
Nice stay
location, easy access to subway, kind employee
Well.Generally it was nice stay. If you go to HK in first time, I recommand this hotel.

Zhong N.
Singapore
August 25, 2014
Butterfly
comfort, convenient, cosy
Easy access to many of the MTR exits of Tsim Sha Tsui. Room is clean, powerful shower heads.