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Excellent 8.1
Based on 6523 reviews

Recent customer comments

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based on 6523 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 6.7

John B.
June 27, 2014
So nice
Good staff, the room is clean, easy to access in public transportation

Eisen O.
June 27, 2014
Great and above expectation stay !
Great location, Fast internet, Reasonable priced
offered upgrade to deluxe room. clean and comfortable room. room size is consider big for Hong Kong standard. Fast free internet and real convenient stay with MRT and shopping area just walking distance away. value for money stay ! Will certainly return for next trip.

Pornpimol C.
June 27, 2014
Cozy place

Kian P.
June 27, 2014
comfortable stay, strategically located
hotel staff, location, room ambience
Nice, easy and comfortable

June 26, 2014
Truly the Best Hotel in TST Hong Kong!!!
Very convenient location, attentive and friendly staff, clean and modern interiors/furnishings
We have probably stayed in this hotel more than 10 times for the past 4 years, and we can honestly say Butterfly on Prat Hotel continues to surprise us through the years, from improving the interiors/furnishings of hotel to significantly improving its staff personality and service. We were overjoyed during our last stay as we were upgraded to their Signature DeLuxe Room! Thank you to Ms. Patricia Chang and her team for your two-thumbs up superior hotel service. We can truly say of all hotels in Hong Kong we have stayed in, this hotel gives us the best "feel-at-home" satisfying comfortable stay ever!

Joon S.
June 26, 2014
Clean room. Convenient location.
Near to mtr station and lots of restaurant and shopping malls within walking distance.
Satisfied with location, easy access to many places within kowloon and far enough from the main street.

June 25, 2014
Cosy Stay but with a few hiccups
Good location, room size fairly big based on hongkong standards nice design
Check in time was supposed to be 2pm, when we reached the hotel around 3+, one of our rooms were not ready. While waiting for the staff to do the administration work, we saw a Caucasian man speaking to the staff requesting for a high floor level. His request was immediately granted. Upon realising that our rooms were on the 3rd floor, we told the staff we specifically made a request that we wanted high floor rooms and next or near each other. This request that we made were given way in advance. However they still were unable to fulfill our request. Moreover, staff in this hotel are very unfriendly as compared to other hotels I stayed in before. They do not bother to greet their guests or even smile at all either than the staff who helps us to open the door as well as carry our luggages to the taxi. Either than this, rooms were generally clean and comfortable.

Chin T.
June 24, 2014
centrally located, clean and reasonable price
Very good

Meliecar C.
June 23, 2014
the room provided is clean and comfortable.
quite close to the MTR station clean,comfort
the hotel was good,clean,quiet and comfortable rooms,high speed internet,close to restaurants. quite near to the MTR and provides convenient access to the free airport shuttle bus. The staff were ok but could do better in accommodating guests. I suggest the provision of more cable channels and pillows for comfort.

Daniel H.
United States
June 22, 2014
Nice hotel but a bit more expensive than others
Location, clean room, friendly staff
Comfortable and convenient stay. Would recommend but also consider other hotels nearby.