arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.1
Based on 6453 reviews

Recent customer comments

Filter by traveler type

based on 6453 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

7.3 clara S.
Hong Kong
January 24, 2014
overall it was okay,was upgraded to a suite .
was upgraded and friendly staff
i guess you have to upgrade the cleanness and hygiene of the room,esp the toiliet,its really dirty,i could see some urine on the toilet boil. and also room service wasn't that great,finished potato chips packet and plastic bags still remain on the table,they didn't threw them away. but was quite satisfied that one of the room was upgraded to suite as we have booked total 5 rooms.

4 John H.
United Kingdom
January 22, 2014
The worst hotel I have stayed in
I paid for a night in a room where you could not open the curtains so was in a dark dismal room. It was freezing in the room no way of heating at all. No bar, no restaurant,this hotel offered nothing except where it was. After checking out at 1 pm, our flight was at 10 pm could not get a late check out even after paying that money. When collecting our cases in the evening I asked if I could use the toilet and was shown a dirty filthy toilet, disgusting! I am sorry but other then where it is located there is nothing i can recommend about this hotel and would never use it again or tell anyone anything good about it!!

6.7 Margaret L.
January 20, 2014
location, comfort
I love that they have a microwave oven there as well.

6.3 Gilles D.
January 20, 2014
Decent Hotel well located
Relatively cheap for Hong Kong, well located and clean
I was going to Hong Kong on business but wanted to go out of the beaten track, avoiding the classic business hotels. Butterfly was a bad choice for this. The room was clean and of a decent size. It was not very luxurious but comfortable enough and the rate I got via Agoda was good. But the hotel has no restaurant, no lounge or lobby where you can hang around, no gym... I missed all that.

7.7 Tiffany N.
January 19, 2014
convenient and comfortable
location, cleanliness, comfortable bed

9.3 Edgardo C.
January 19, 2014
Cleanliness of the room; Friendly Staff; Nice location of Hotel

8 Andy N.
January 18, 2014
Comfort stay
Room size, location and area.
Comfort stay during my tour......near to interesting places. Near to MTR and easy access to interested area. Lots of shopping around the area. Night life is wonderful.

8.7 bee C.
January 17, 2014
great location, new hotetl
new hotel, great location
great location, good service.very new and clean hotel, near to public transport. near to shopping complexes and easy access to restaurants.

8 Christina J.
January 15, 2014
Comfortable and pleasant
Nice lobby and big rooms
good location with easy accessibility. Staffs are warm and pleasant with good spread of buffet

8 Hou Y.
January 14, 2014
good location and big room
room service, location and wifi
it is at the central of city and with metro rail near by it is also very easy to pay visit of shopping, bars and the rest night life i quite enjoy the stay in Hong kong, thanks to hotel.