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2015
Excellent 8.1
Based on 6445 reviews

Recent customer comments

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Excellent



based on 6445 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

6 Juan V.
Bolivia
March 23, 2013
clean hotel
clean room, location, shopping area
Our stay it was nice, the only thing about the room that it doesnt have window... The bathromms it was clean, large and bright, the bed it was comfortable. Location near MTR station and a lot of shops. But for me rooms are overpriced....Anyway the stay it was pleasant

6 Yuwei C.
Singapore
March 22, 2013
Dirty towel encounter but good customer service
Location, helpful staff and ease of check in and out.
I shared a twin room with my younger sister. All was well for the first 3 nights but my sister was terribly traumatized when she found the bath towel ('newly' replaced after housekeeping) soiled with a gooey fluid, which somewhat looked like mucus. That left us wondering if the items we used were clean since we did not think of checking them thoroughly! I let one of the staff know about this incident and he sincerely apologized for it. After we returned from breakfast, he gave some form of reimbursement as a gesture of goodwill. It wasn't much, but I guess it was important to show acknowledgment of shortcomings.

6 Loraine C.
Philippines
March 22, 2013
Lived up to what I read
Good service, Restaurant choices near the hotel, Accessibility to a lot of shops
The first day was really cold in the hotel and I asked them if they can do anything about it. THey were fast enough to lend me a heater to make our room warmer. The bathroom was still wet when we checked in but I guess that was because we checked in earlier (about 12:30pm. Overall, the experience was good. I can say I'll still come back to this hotel. Also, I super looove the fragrance they use on their lobby. Although my husband hated it. :)

7.3 Herton L.
Indonesia
March 21, 2013
nice on the wallet
nice, clean, strategic

10 Lee K.
United States
March 20, 2013
One of the best in HK
Modern, Artistic, Thoughtful
What a great place, modern, artistic, and all for a great price

9.3 Melody O.
Philippines
March 18, 2013
a fully satisfied customer
good/friendly staff, good location, fast internet in the room and comfortable room.
nice and contented...will be back to them the next visit to hkg.

5.7 Amela T.
Singapore
March 18, 2013
It was good for a business traveller
Cleanliness, staff were very friendly & helpful, location is good, not too busy

7.7 Lucia N.
Canada
March 17, 2013
Small but clean and comfortable
comfortable, central location, wifi

4.7 Mark R.
Netherlands
March 17, 2013
Proper hotel but you pay for it.
Location, the staff and the TV.

7.7 Johan K.
Sweden
March 17, 2013
Cheap hotel with small but clean rooms
central, clean, cheap