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Butterfly on Prat Boutique Hotel

No.21 Prat Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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Formerly : Butterfly on Prat Hotel
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Area: Tsim Sha Tsui Number of Rooms: 122
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
5009 reviews

Value for Money
8.0
Location
8.8
Staff Performance
8.1
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
6.7
All reviews (5009)
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Quynh D. Couples United States of America, May 26, 2014
I was not impressed!!!

I am only able to say the best 2 things. The FIRST: Location. It is close to bars, restaurants, and shopping malls. The SECOND: The management team. They were very friendly and helpful.
5.7
Booked this hotel bcus when I looked at pictures that were featured on agoda, i thought this hotel would be nice with modern design. Staffs were nice & friendly. The room smells so bad. As I walked in the smell got stronger. We turned on the AC hoping that it would clear away the smell. But smell was still lingering. The room was very small. I felt so trapped. Our window was facing apartments and it was very old and dirty looking. What a sigh! Found dirty spots on the carpet. I couldn't bare to walk around barefoot! Then I walked into the bathroom & that was where i had to give this hotel a 1 star. The floor was dirty with hair. Inside toiletry tray, i found clump of dust. The showerhead has clumps of lime. I called to the reception complain about room condition. The girl sent a cleaner to our room. He brought a vacuum & started vacuuming our room but the smell from the vacuum made it even worst. Called again to complain & they sent me to another room. I went into the bathroom to check first. Nothing changed! I had to take picture for proof. Called the night supervisor. He came to our room & he was shocked too. He asked us to stay in this room tonight and he will take care in the morning since it was too late to move around. But before he left my husband showed him behind the nightstand. It was horrifying! It was filled with dust that had been there for a very long time! I was so grossed out and felt sick. I couldn't sleep all night. I have allergies with dust. Even at home we would vacuum 2x a week. In the morning the manager & head reception came to apologize. They offered to take us to another room. So we were moved to another room. Bigger in size, had the view of Prat Ave. Everything was much cleaner. By changing the room it made our trip more memorable in a good way. Otherwise we would be miserable and would hate HK . it was not a good deal. Having to change our room 3 times is a bit ridiculous.
Teck S. Couples Malaysia, May 25, 2014
Centrally located and comfy bed

Location, nearby restaurants and nightlife.
7.7
The room is ok in terms of the size room and the bathroom. The room TV need to be replace with bigger inch. The size of the TV makes you feel like staying in a budget hotel. Apart from that, this is a 4 stars hotel but no gym facilities and pools available. So, it might be star overrated.
Kevin J. Couples Malaysia, May 23, 2014
Centrally located, Near to MRT

Location, surrounded by local food, good hotel
7.7
The stay in Butterfly on Prat Boutique Hotel was quite an experience because the staff was good, attentive and fast to serve us. But the only that puzzles me is the toilet design. The sink design was not really good because when we turn on the tap it will splash on us. The size of the hotel is small but like all hotels in Hong Kong, it's decent. But overall the location and the service of the staff was great which made our holiday a good experience.
Ranjeev S. Business travelers India, May 21, 2014
It's always good to stay with this hotel...

Centrally located Excellent wi,fi Courteous Staff
7
It's always a pleasure to stay with this hotel, excellent location.
Barbara P. Families with older children United States of America, May 21, 2014
VERY NICE

CLEAN, GOOD LOCATION, STAFF SPOKE ENLISH
8
VERY NICE
April L. Groups Philippines, May 20, 2014
overall good stay, value for money

location and price
7
overall stay was good, have stayed in this hotel for 3 times now, got a lower floor room 5th floor which is newly renovated, however i find it smaller than the older rooms but overall still quite good.
Mohd Y. Families with young children Malaysia, May 19, 2014
a very good stay

very efficient staff, very close to malls & near public transport
8.3
It was a very good stay. took the wife and kids to the HK Disneyland. The hotel was very nice and clean. right in the center of Tsim Sha Sui... very close to the subway station. lots of nearby shopping malls and restaurants..
Matthew R. Business travelers New Zealand, May 18, 2014
Perfect Place to Stay

Staff, Location, Cost
8.3
Great little hotel in the heart of Tsim Sha Tsui. Staff were very helpful in advice. Rooms are a little small but you don;t really spend a lot of time in them. Very tidy tho.
Gina B. Families with young children New Zealand, May 16, 2014
Staff we're very accommodating

Location, clean, staff
8
Great stay, checked in early and we were allocated a room unfortunately it was a smoking room ( not ideal with two babies) once another room became available we were able to be moved to a non smoking room. Very friendly and helpful staff, close to shopping areas. The standard room does not have a bath..
Jimmy C. Business travelers Singapore, May 14, 2014
Great budget hotel

location, food and easy to travel
7.3
Inexpensive, easy to move around

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Customer Reviews - Butterfly on Prat Boutique Hotel, Hong Kong

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