arrow-up-icon Get points on your miles program!
Back to hotel info

2015
Excellent 8.1
Based on 6444 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6444 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

9 Sharon P.
Singapore
July 21, 2012
Excellent service staff
Great Location
This hotel was recommended by my cousin. As i was travelling with a toddler, there were many concerns. But everything turned out almost perfect. Hotel was just a stone throw to Tsim Sha Tsui MTR station which made it really convenient for us. There were lots of cafeterias and 24hrs convenience stores nearby which is really good when you're travelling with children. The rooms had a good size compared to some other compact hongkong hotels. Just one minor disappointment, the toilet had a faint urine smell. I've asked for cleaning whenever i leave the room but the smell still lingers. But the service staff at the lobby, compensated for everything. They were always very friendly and helpful. Especially 2 male staff whom i've failed to remember their names. One of which who were getting us cabs when we were departing, ran to another street as there wasn't any outside the hotel. He's efforts were really appreciated. Overall, i had a very pleasant stay. And i'll recommend it to my friends.

9.7 Angel C.
Philippines
July 20, 2012
lovely hotel with good size room
i just love the overall decors of the hotel
The room is spacious and clean. The location is close to many shopping areas. I would definitely get this hotel on my next trip to HK.

8 Amit A.
India
July 20, 2012
Nice location
Location
Although the hotel was good a freak incident occured.There was a fire alarm in the night which led to all of us running down the stairs. However the stairs were locked after the 6th floor and we were trapped. Since the lifts were opertaing as the alarm was a false one (found out later), we had no option but to take the lift for the last 5 floors. The firemen though were already there looking at the alarm by the time we reached the ground floor.

4.3 Tugba T.
Sweden
July 20, 2012
Nice but really smal rooms
Nice beds
We arrived at the hotel really late and even though we booked a room non-smoking, it was not what we got. And they said the hotel was totally full booked. That night I could not sleep because I cannot handle the smoke. Next day they changed our room. I am not really satisfied with the hotel and the personal.

8 Lin M.
Taiwan
July 20, 2012
Excellent Location
Very convenient location but quiet. Definitely will stay again
Ihad a wonderful experience staying in this hotel. Airport express stop is right around the corner; tons of restaurant with various choices. If one is on business trip, this is definitely worth to consider.

8.7 cherlynn K.
Singapore
July 20, 2012
best hotel in tst!
im impress with the microwave in the room, of course besides that they have iphone dock with plays music and charge my phone at the same time.
the hotel service people are really nice and helpful. they take cares of their quest really well, they helped me to get a cab when i'm rushing for flight, all i could say they are really the best hotel much better than 4-5 star hotel!

7.3 IVY S.
Singapore
July 17, 2012
lovely hotel with wonderful service
spacious room
convenient location, within minutes from the MTR. Cozy and spacious, friendly staff. overall enjoyable stay.

8 Kenneth A.
Singapore
July 16, 2012
Great location
very good service. doesnt have any facilities though

8.3 FanWei H.
Taiwan
July 16, 2012
Good location with clean rooms
Staff were nice, the room was very clean
Located really closely to the metro station, and nice environment around the hotel. One of the best choice is TST for business travellers. Though the lobby was a bit shabby, the room was clean and spacy comparatively to its pricing in this area of of the city.

7.7 Charmaine I.
Philippines
July 16, 2012
One of the best boutique hotels in Tsim Tsa Tsui
Primarily of it location and the uniqueness of its design
Worthwhile short trip to HK having able to access all the nearby shops around the hotel.