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2015
Excellent 8.1
Based on 6572 reviews

Recent customer comments

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Excellent



based on 6572 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 6.7

Mark F.
Australia
June 19, 2012
Superb accommodation - great location
Well situated
Will stay here again next time we stay in Hong Kong

Thomas L.
Singapore
June 18, 2012
Convenient Hotel
Room was nice, location was good, service also good
It was hassle free to book via agoda. We were nervous as it was our first online booking. So if there were any mess-up, it will tint the whole experience. Fortunately, everythg went very well. We arrived at about 11pm and the staff on duty was quick in registering. We were up in our rooms in less than 15mins. When we went inside, I was pleasantly surprised as it was exactly how it looked like in the photos However, I do have 1 feedback. If you want your towels to be changed, they have to be placed on the floor. If you want your bedlinen to be changed, a card has to be placed on the bed. Otherwise, they will just arrange your comforter and that is it. I think all these should be automatically done. Last feedback is that super small lobby. I wonder why?

vivienne N.
June 18, 2012
small boutique hotel but functional
warm receptionist and hotel staff
the hotel got pretty small lobby but checking in was convenient and was hassle free. The room cards should be at all times handy since u cant go up the lift without it. It's located on a stretch of restaurants that are open til wee hours in the morning so you need not worry about hungry pangs in the middle of the night. They were pretty much accomodating when we requested to have our luggages for safe keeping since we are on a later flight and was given a late check out at 1pm. The staff are very helpful and hospitable.

Ma L.
Philippines
June 17, 2012
modern boutique hotel, comfortable and accessible
access to mtr, walking distance to shops, free wifi access in rooms, clean rooms.
new hotel, with modern touch... the room was small but well equipped like other hotels. i liked that there is wifi access in your room and that there is a computer in the lobby for free use to its guests. i booked a superior room but was upgraded to a deluxe room. bathroom is spacious and shower was strong. queen size bed that was comfy. i enjoyed my stay at the butterfly and hope to try out their other hotels. downside: no breakfast included in the rate, as they do not have a restaurant. got breakfast at mcdonald's instead which was just a few feet away from the hotel. but adjacent to the hotel is an italian and japanese restaurant which i had not had the pleasure of trying.

Alex S.
United States
June 17, 2012
Excellent
Clean, close to public transit, free wifi, great design.
Excellent hotel: Clean, close to public transit, free wifi, great design.

Catherine W.
Taiwan
June 17, 2012
Good service but hotel is too small
nice service
it's convenient for shopping or go to other places, but the hotel hides in small valley. Small rooms and no view, but the service is nice.

Peixi F.
Singapore
June 17, 2012
Great service and great location.
Clean and comfortable rooms. Great service from the energetic staff there. Shopping area and food places are just a stone-throw away.
Enjoyed my stay here. All request was responded promptly by the friendly staff from the hotel. Love the hotel overall. Will definitely come back to this hotel again.

Rayman F.
Singapore
June 16, 2012
Simple and comfortable hotel with great location
Good Location
Location is good. There are many choices of food nearby. Public transports are in walking distance. The hotel staffs are efficient and always with a smile.

Joe W.
Singapore
June 16, 2012
Lovely hotel in prime location
Location, good staff, free in room wifi
butterfly on prat is well located near tst area and about 3 min walk to the mtr station. on the street itself, there are many eateries and on the next you can find granville street and a couple of shopping malls. cant fault anything about location. rooms are fairly big for hk standard and has good and new amenities such as microwave and iphone dock cum clock. staff are very helpful and speak english well. overall a fantastic stay

ronald V.
Philippines
June 15, 2012
Great location, excellent service
Quick check-in and check-out, very clean and comfortable room, friendly staff, central location
the room was comfortable and very clean. the reception area was small but i really didn't mind as the staff were very welcoming when we arrived and checking in was such a breeze. there's free wi-fi which my wife sorely missed at the first hotel we stayed at the previous two days. the only downside (for my 8-year old son at least) is that they didn't have a pool and a bathtub. my wife and i could live without both as there really was no time to swim or lounge in a bathtub with our schedule. they did not have their own restaurant but there were a lot of options just outside the hotel so dining is not a problem.