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2015
Excellent 8.1
Based on 6518 reviews

Recent customer comments

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Excellent



based on 6518 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 6.7

Andrew R.
United States
April 13, 2012
Lovely hotel and service with a smile
Quiet
great hotel for the price. i would stay here again. the staff is very well trained. the food is good (not the best but very good) and the rooms are very comfortable.

Eddie Y.
Malaysia
April 13, 2012
Value for money
Clean, well located and good size room
i had a comfortable stay in the hotel. spacious and not the typical small hotel rooms you find in hk.

Faheem A.
India
April 13, 2012
Great Locations but small rooms
Center of the shopping area
rooms interior is good , located at the center of the city , easy for shopping and dinning with convenient to take mtr ,bus and ferry

HUI A.
Singapore
April 13, 2012
fantastic location at tst
Good location for shopping
other than having a great location, i would say all other aspects of this hotel is just very average. great location - it's right at tst. it's surrounded by hk cafes, major shopping malls, and near mtr. also, there's airport shuttle service provided just one street away. the room is pretty small; however, i think it would make a great place for those budget traveller and single/ couple travelling. there is a microwave oven in the room; good for making instant noodles if you're craving for one. the bathroom is clean and big enough. however, i think the sink isn't well designed; the bowl is too small, so if the tap is turned on slightly bigger, the water gushes out faster than the water can go away and also it splashed out and wet the surrounding area which are often occupied by toiletries. so that's one thing i don't like about the bath room. also, the power of the hair dryer is weak; takes forever to dry my hair before bedtime. also, we've some issue about the bed or having our feet facing the door. that's not a very comfortable bed configuration for some. another thing is the aircon is blowing directly onto our head; i suppose is the room is too small, there's no other spot to place or adjust the bed so even if we turned to the lowest fan power and highest temperature, we still feel the wind blowing right on our head which is hard for us to sleep. however, it's ok in the cold weather because we switched off the aircon before bedtime and we don't feel stuffy at all ( that's quite surprising). i won't go back or recommend my friends to try this hotel.

Maria M.
Philippines
April 13, 2012
Great location with efficient and fluent staff
Clean, staff were very fluent in english, food outlets all around and a few minutes walk from everything
Clean rooms, value for money rates even if room size is small.

Martha Z.
United Kingdom
April 12, 2012
Great location but small rooms
Location, cleanliness,
great hotel, would recommend to others. Rooms a bit on the small side for 2 adults and a child but that is to be expected in HK. The staff are very friendly, their English is not amazing but their smiles and effort more than make up for this. Only negative comment I have is that there is absolutely no food option in the hotel, i.e. no mini-bar, no buffet just 2 bottles of water and some teabags

Kok C.
Malaysia
April 12, 2012
Great location
Great location, friendly and helpful staffs.
room is quite clean. staffs have good command of english. room is quite big with microwave which is convenient if you need to reheat food. hotel does not serve breakfast but got many cafe and restaurant nearby. walking distance to many attractions and shopping area. a bit noisy on weekend because of nearby pubs and karaoke centre.

jeremy Y.
Singapore
April 11, 2012
Good location, comfortable modern rooms.
Friendly helpful staff
2nd time i've booked butterfly on prat. i will book it again for my next trip to hk. located in the heart of tst, just a stone's throw from tst mtr and harbour city / kowloon park area. lots of food and shopping in the area, convenient to travel to everywhere else in hk.

Clarrisa H.
Singapore
April 11, 2012
Good location, rooms are clean but compact
Colourful lobby, good location within 10min walk to mtr and train stations
We enjoyed our stay in this nice boutique hotel located in Tsim Sha Tsui, with many restaurants and shops around. The hotel lobby colours would brighten up any tired traveller! The room was clean and minimally decorated, providing a conducive environment to sleep, and the bed was pretty comfortable. There was also free wifi in the room and two computers in the lobby for guests to use. One downside was that we were told our room was not ready (at 12pm) despite indicating early check-in prior to our trip, and were told to return later. However, when we returned around 630pm and wanted to freshen up in our room before heading out for the night, our room was still not ready! The front desk staff told us they had given us an 'upgraded' room and would need another 20 mins to prepare. As it turned out, our 'upgraded' room was exactly what we had booked - a superior double-bed room, which we were fine anyway, just don't use a lousy excuse! Other than this single mishap, the rest of the hotel staff were friendly and helpful. Would consider other options in the vicinity though.

Anthony M.
United States
April 10, 2012
Great hotel friendly staff in a fantastic location
Great area of town and super helpful staff
We had a huge room and really enjoyed our quick stay. Great location and quiet for being in a busy area. The staff was beyond helpful.