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Excellent 8.1
Based on 6444 reviews

Recent customer comments

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based on 6444 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

8 Kok N.
March 11, 2012
Great location,room clean & good, friendly service
location-convenient for mtr and buses to train station
service - both lobby counter staffs and room service staffs are very friendly and courteous rooms - modern and well decorated, very good cleanliness, free room wifi

8.3 Cattleya N.
March 10, 2012
Accesible and great location
they always smile and very helpful
The location is great at the heart of the central area which has a lot of restaurants and fast food around. The reception always greet as with a smile and are very helpful when we asks directions.

8 James B.
United States
March 09, 2012
Excellent for the budget minded
The room rates are a bargain for Hong Kong.
Conveniant to restuarants, the MTR and Star Ferry. Although rooms are small, they have nice amenities including hair dryer, refrigerator and free wifi. A room key required to operate elevator. The staff is helpful and efficient. There are two computers in the lobby.

8 Won W.
March 08, 2012
A hotel that you will enjoy staying
Good location, well-kept hotel, great team of staff!
good location on prat. short walk from mtr station. on prat itself, there are so much life, and you can find all sorts. hkg cafe, jap food, korean food, italian food, thai food, dessert place, street food, can all be found on prat! on the street beside, there are pubs. on another street beside, there all the other stores that you need. perfect location! hotel is very well kept. clean and still new after a few years. great team of staff. this is my third stay, and i can see them, giving more and more advices, as we asked for it. my third stay with butterfly, and i am still pleasantly surprised, each time i return.

8.7 Andrea G.
March 08, 2012
Small hotel but good location
Good location near shopping area
Rooms were quite small as compared to the other places we have stayed in before. Their lobby was very small. In fact, it was just a small desk where you would check-in. But over-all, it was value for money considering the location since it was near Nathan Road.

7 Rein V.
South Africa
March 08, 2012
Clean, basic & central
Tsim Sha Tsui location
this hotel is nothing special, but is clean, well-run and in placed in the heart of tsim sha tsui, making it an ideal base from which to explore. there is no restaurant or any other facilities, so use it if all you are looking for is a comfortable and clean bed in a good area.

9.7 SHEAU Y.
March 07, 2012
Beautiful Hotel with excellent service
spacious room, near MTR & shopping district of TST is right at the door step, friendly staff
i stayed in this hotel for 3nights. i can say that the overall experience is great! all the hotel staff are friendly & their service is excellent, comparable to a 5star hotel! as i need to check in earlier at noon, the hotel staff gave me a special upgrade price to the deluxe room which is available at that point of time. the hotel looks pretty new. hotel lobby was quite small however its deluxe room size is considered big for a hotel in hong kong. & most importantly the room & toilet is clean, making the stay more pleasant & comfortable especially after a long day out. it is located right in the heart of tsim sha tsui where the tst mtr is just a 5min walk away & canton road is just a 10min walk away. there's also lots of shopping & restaurants around the hotel. i would definitely come back here for my next trip to hong kong.

8.7 Melissa C.
March 07, 2012
Good clean room
convenient, near mtr and eateries, microwave in rm, free wifi
Arrived to find out that we were allocated a room on the 7th floor (smoking floor). Did an upgrade for 3 nights to get a bigger room on 16th floor. Very happy with the affordable upgrade! Simple furniture in room with a good variety of channels on cable. Bed was ok, bathroom sink tap only flowed scalding hot water no matter how much we adjusted. Microwave was a plus for us to heat up supper etc. Overall a pleasant stay.

7 Rollin L.
United States
March 07, 2012
Great location and room was a bit small
Convenient and walking distance to shopping malls
This hotel was at a great location. The view was basically another building. I had to switch from my first room because of the smell of cigarrette. The hotel staff was very nice and helped me out with all my questions.

10 Lillian R.
New Zealand
March 07, 2012
Couldn't ask for a better hotel in Hongkong
Right in the heart of everything, Friendly helpfull staff
we decided to upgrade from a normal room to a suit, what a fantastic decision. the room was absolutely huge with good size fridge, microwave, coffee machine plus electric jug and a huge array of drawers and cupboards. (no dishes or knives and forks though).a good size flat screen tv and also dvd player. the free wireless internet was at a good speed. there was also a good sized gym (we didn't use - we're on holiday!!) we also had our own huge private wooden deck with table and chairs that overlooked the street. the hotel is situated close to everything and only 3 or 4 minute walk to the train station. the room was very clean and the staff are really friendly and will help with any queries. we hope to go back to hongkong and will definetly be staying here again.