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Excellent 8.1
Based on 6460 reviews

Recent customer comments

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based on 6460 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

Rollin L.
United States
March 07, 2012
Great location and room was a bit small
Convenient and walking distance to shopping malls
This hotel was at a great location. The view was basically another building. I had to switch from my first room because of the smell of cigarrette. The hotel staff was very nice and helped me out with all my questions.

Lillian R.
New Zealand
March 07, 2012
Couldn't ask for a better hotel in Hongkong
Right in the heart of everything, Friendly helpfull staff
we decided to upgrade from a normal room to a suit, what a fantastic decision. the room was absolutely huge with good size fridge, microwave, coffee machine plus electric jug and a huge array of drawers and cupboards. (no dishes or knives and forks though).a good size flat screen tv and also dvd player. the free wireless internet was at a good speed. there was also a good sized gym (we didn't use - we're on holiday!!) we also had our own huge private wooden deck with table and chairs that overlooked the street. the hotel is situated close to everything and only 3 or 4 minute walk to the train station. the room was very clean and the staff are really friendly and will help with any queries. we hope to go back to hongkong and will definetly be staying here again.

March 06, 2012
Great location with nice room
good size modern room with great location
I have been always use this hotel service for years, as the hotel are locate in the nice area for me to walking around TST, while there are so many restaurants and bars around the area. The room are clean and modern with suitable space and at good price. There are free wifi in every floor, room facilities also nice and new. For the price is reasonable for a nice modern room with reasonable size and even bathtub. This time i got lucky to up grade to suites room with big balcony that i can't use, but get the very big room size.

Siak Y.
March 06, 2012
Fabulous location
very convenient to the mrt and shopping malls
We were very happy with the staff overall service and the hotel's location is just unbelievable. The room is abit small but clean and cosy.

Kristie F.
United States
March 06, 2012
Ok hotel, but not the best
Free internet, close to the center of town
The hotel room was pretty nice, but the lobby was small and lacking. There were no washcloths at all to use for the shower. It was in the close to the center of town, but not on very nice streets, it looked a little unsafe. The public bathroom I used before I had my room was small, old, and dirty. The selction of TV channels in multiple languages and the Ipod docking station/alarm radion were very nice, but overall I was not impressed with the hotel.

Beverly H.
United Kingdom
March 06, 2012
Ideally situated.
Modern and very clean. Friendly and knowledgeable staff.
We had a lovely stay. Plenty of restaurants and shops around the hotel. Easy walking distance to the Star ferry.

Doug M.
March 05, 2012
Great location, excellent facilities, great servic
room, service, pool
appreciated th ehelp given by staff when we lost our credit card in the nearby atm. appeared to be some confusion in payment at th eend, we paid cash as we no longer had the card but found a card debit waiting on return. hopefully that will be fixed. taxi driver did not know where the hotel was so we lost about hald an hour very late at night drivoing all around the correct tsreet but at the wrong end - maybe they have to refer to it being the marriott of the past more so than done. shuttle boat is great.

Chin W.
March 04, 2012
Lovely hotel and easy to go around places
Surrounded by place to go around, food and beverage..
clean surrounding, friendly and helpful stuffs. lots of places of interest nearby, nightlife and dining. easy to go around with mtr stations nearby.

Chan Y.
Hong Kong
March 04, 2012
Great location and cozy room
cozy room, more spacious than those in hk normally. location is prime and near to mtr station
location is key - prime location near mtr station and many different stores/restaurants there. room is cozy and more spacious than those in hk normally. but bathroom facilities seem a bit old. there is no view from windows for this hotel.

Nicole B.
March 02, 2012
Lovely boutique hotel
Clean and modern rooms
The staff were warm and welcoming, the rooms were clean, modern and comfortable and the location was excellent!