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2015
Excellent 8.1
Based on 6510 reviews

Recent customer comments

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Excellent



based on 6510 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 6.7

Adam F.
United Kingdom
January 02, 2016
Solid hotel
Quiet, friendly and near tst location
Decent hotel - consistent with other butterfly hotels - friendly, modern and well appointed. Not sure it's quite a four star but the location is handily and no issues with the stay

Peter N.
Singapore
January 01, 2016
Happy returning customer
Location, easy access to shopping, friendly staff
Thanks again to the staff at Butterfly on Prat for helping make our holiday fuss free and enjoyable from the guy at the reception counter telling us where the nearest laundry was to the girl at the counter who was always helpful (I noticed her opening the door for another hotel guest). Rooms were clean all the time. My ever smallest dissatisfaction is with their use of single ply toilet paper which I wouldn't expect from a 4 star establishment.

Poh-Yi F.
Singapore
December 31, 2015
Clean hotel, friendly staff
Room is clean and bathroom is spacious for a hotel in TST. Staff were friendly and helpful.
Stay was pleasant. Price on agoda was $600+ but was charged $800+ because of New Year's Eve. That bit was a little annoying.

Ling B.
United Kingdom
December 31, 2015
Brilliant location, wonderful staff
Friendly staff, great location, clean room
Enjoyed my stay very much! The staff were all extremely helpful and friendly, including the cleaning staff... Location perfect, nice restaurants, eateries, pubs within steps, and the metro too. The only weakness of this hotel is the noise insulation is not good. You can hear the opening and closing of the doors of other rooms, people walking and talking in the corridors or neighbouring rooms...

Terrance K.
United States
December 31, 2015
Always Perfect!
Location, Price, Service
We've stayed here a few times now and it probably won't be our last. Rooms are large enough, clean and with the required amenities. It's located very close to shopping and restaurants. We like this location in TST, Kowloon as it's near most of the places we visit for shopping, movies and doctor visits.

Alvin L.
Singapore
December 30, 2015
Homely stay in tst
Comfort, cleanliness and location
My go to hotel in tst

SIM L.
Singapore
December 30, 2015
Good Customer Service
Location is good, hotel is clean, hotel staff is friendly & helpfull
Excellent

chee L.
Malaysia
December 28, 2015
Franky
1) Very near with MRT and Location good. 2)Staff Performance is prefect
Everything is good but I would like to comment about the cell phone that the hotel provided to us. The cell phone abit old and not easy to use it. Management can consider to replace a new phone.

Cindy C.
Singapore
December 28, 2015
The family room is grea for 4 of us. it is n
location is good nice to shopping mall n eateries
GOOD

Yang L.
Singapore
December 28, 2015
Great Location
Location, Wifi, Handyphone
Located near the MTR, shopping malls and other popular food places like Jenny's bakery and Tsui Wah. Stable wifi and useful Handyphone which provided suggestions and the options to purchase tickets for places of interest like Disneyland at a discount (only for a limited period)