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2015
Excellent 8.1
Based on 6447 reviews

Recent customer comments

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Excellent



based on 6447 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

9.7 Alex G.
Singapore
December 09, 2015
Awesome
Location, friendly staff, value for money
Fantastic

7.7 Pei L.
Singapore
December 09, 2015
Hotel Stay
Responsive, easily accessible
Very good

7 Yola M.
Philippines
December 09, 2015
Nice Stay Great Location
Location, Cleanliness, Spacious Rooms
Great!

9 Tan H.
Malaysia
December 08, 2015
friendly staffs and good location
Location, surrounding and staff.

7.7 Ivy K.
Singapore
December 07, 2015
City Hotel with great location
Location, comfort and safety
Location was great, easily accessible from airport via the free airport access bus. Metro station are within walkable distance. Room was ready and we were allowed for early check-in! Credits to front desk staffs - especially Jess Ma for arranging the birthday cake! ( will appreciate more if the email correspondence is faster, took days to reply). Lots of great food easily available around hotel area, shopping malls are within 5 mins walk also! Credits to Ryan and housekeeping staffs as well, for finding our watch and contacting us to collect the watch! One thing that the hotel can improve on the family room - to have a proper door that can be locked for the toilet.

8.7 Ivan B.
Malaysia
December 07, 2015
Family holiday
Nice clean room. Good location
Family rooms are large n clean. Location near shopping n MTR

9.7 LAI T.
Singapore
December 07, 2015
Great!
Clean and Good location

9.3 Peter H.
Philippines
December 06, 2015
Beautiful Room - Great Location
modern clean rooms with nice facilities, accessible to MTR, near Airport express shuttle
3 great things about the hotel is the ROOM - very clean and modern, can sleep long hours. Second LOCATION - there are already good restaurants right outside the hotel, Nathan road is about 5mins walk, the harbor and other places to visit are about 10-15mins walk. Finally - ACCESS TO MTR and AIRPORT SHUTTLE EXPRESS, Tsim sha tui station is about 3mins walk and the airport shuttle express drop off and pick up is only on the next road. Will definitely come back

8.7 Brigette F.
United Kingdom
December 05, 2015
Convent. Comfortable and friendly staff
Location.comfortable. great staff
We only used it as an overnight stop but would be more than happy to do do again

7.7 Vitri A.
Singapore
December 05, 2015
A clean & wonderful boutique hotel in TST
Room size, very clean & strategic location
First impression, the hotel looks relatively new & clean. The staffs are very co-operative and friendly even on our first email enquiry. Upon arrival, we were greeted by a friendly staff and our check-in process was quite fast. Since we are traveling with an elderly parent, we booked the family room w/ handy phone. The size of the room is spacious considering Hong Kong standard and the clean condition room was very impressive. Although the hotel location is not very obvious, but the it is surrounded by cafes & restaurants. You can easily find food or shop for small necessity items in the nearby 24-hr minimart. It's about 6 minutes walk from A2 exit of Tsim Sha Tsui MTR station, so it's quite easily accessible. Taxi could be found quite easily by the road side in front of the hotel. The room provides coffee/tea making facility, room slippers and the bathroom amenities is quite complete. You are also given a choice of your pillow preference. There's a smart phone on loan in your room with free local call & local 3G data that you can take out duting your walk about in Hong Kong. Should you lost the phone, you will be subject to pay the penalty though. All-in-all, it was a very satisfactory stay. We will definitely give this hotel 1st priority for our place to stay for our future visit to Hong Kong. Please keep up the good standard of cleanliness and maintenance.