arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.1
Based on 6450 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6450 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.0
  • Food/Dining 6.7

9 Hay L.
Singapore
March 31, 2015
Comfortable and Clean Room
Cleanliness, Convenient and Helpful Staff
Pleasant stay for 1 night at Butterfly. Staff were very helpful and informative. Hotel is near amenties and food outlets.

9.3 Toffy I.
Philippines
March 30, 2015
Awesome value for money
Location, Location and spacious room
Awesome!

7 Lidwina T.
Indonesia
March 30, 2015
good location hotel
location, cleanliness, comfort
hotel is located in TST area where all the things happen. very easily accessed and near to everywhere. room is decent in terms of cleanliness and comfort.

4.3 glenn C.
United States
March 26, 2015
Basic hotel
Location & updated bathroom good that's it for overpriced 3 star
No lobby, it's okay for location & Updated room I imagine older rooms are pretty dumpy though, pretty expensive for what u get but its Hongkong Don't expect much & u won't be disappointed

8 Lee T.
Malaysia
March 24, 2015
Good
Good location, near by MTR.

7 Bea W.
Germany
March 24, 2015
great location, helpfull staff, but not clean
location,location, price
we had a great stay. location is great, staff is helpfull. But western people do not like to find long black hair on the carpet, bathroom and bedsheets. unfortunately one cannot comunicate via phone from the room to the reception.

8.7 IVY L.
Singapore
March 23, 2015
Good Location & helpful staffs!!!
Location, helpful staffs, comfortable room
The location is very good & convenient. It nears the Ocean Park, my favourite restuarant, and Jenny Bakery! We saved a lot of time in travelling! We definitely will stay in the hotel again!!

4.3 MARLOWE A.
Philippines
March 23, 2015
Small room
Location
The room quite small and the bed not so comfortable.

5.7 glenn C.
United States
March 21, 2015
over rated, over priced, budget hotel
location, bathroom updated, comfortable bed
our second floor window overlooked mulituple a/c from next door building, keep shaded closed felt like basement room. apparently they gave us upgrade from standard room , wow cant imagine. Minimal effort from house keeping. No lobby , more like hostel then 4 star hotel. Front staff could be more friendly.

7.7 Ping K.
Singapore
March 20, 2015
Spacious room
Room is spacious, lower level renovated and new looking, convenient location
We got free upgrades to family rooms for 2 out of 3 rooms booked, the other room we are given business room. The business room at level 16 is very disappointed as compared to the renovated big family room. The room is old with smell, which we requested for a change of room the next morning. The staff is very helpful and get us a renovated room which is way better than the first room. Thanks for the good service.