arrow-up-icon Aconsegueixi punts amb seu programa de fidelització actual!
Torna a la informació de l'hotel

Notable 8,4
basat en 1028 comentaris

Comentaris recents de clients

Selecciona el tipus de viatgers
Notable



de 1028 comentaris
  • Estat de l'hotel/higiene 8,3
  • Serveis 7,9
  • Ubicació 8,9
  • Comoditat de l'habitació/Nivell 8,5
  • Actuació del personal 8,6
  • Relació qualitat preu 8,7
  • Menjar/menjador 7,5

Ailene V.
Filipines
08 de març 2015
Great value for money.
Great location, spacious rooms, good breakfast.
You get more than what you pay for. Would definitely recommend this hotel.

Michael H.
Estats Units
05 de març 2015
The best thing about this hotel is the staff
vị trí, nhân viên, và giá cả
Good location, very helpful staff. The room was not to my expectation, but you get what you pay for. If management pays more details to the little things, it will be good.

Hoai N.
Vietnam
02 de març 2015
The hotel is good
Good location, room is clean and comfortable, but the breakfast is quite simple.

Martine L.
Canadà
28 de febrer 2015
Best price & service & room
Service / location / room
I Loved it. Location is near the Lake, the service is impeccable, the food is good and varied, the room is Absolutely clean, staff is also so nice. I highly recommended this hotel. The best price/value you can found. I would like to underline the kindness of Phong who always made sure that my stay was smooth and perfect. They also took good care of my luggage while I was on tour. Thank you Cam'on!

Helen G.
Austràlia
18 de febrer 2015
Excellent location and very friendly staff
Location was very handy to the old quarter restaurants and shops, staff were friendly and very helpful, good breakfast available
Our stay was very enjoyable

Bradley S.
Estats Units
15 de febrer 2015
Clean, Comfortable, Great Staff and Location
Location, Friendly Staff, Good Service
The good: excellent location in Old Town near Hoan Kiem lake, right next door to cafes and food carts... walk around the local block once and you can meet any need you have. The staff was exceptionally friendly and attentive, even when I woke them up at 4AM to drag my motorbike out (they moved it in during the night to keep it safe, but it was a First In Last Out arrangement, and mine was in first, I should have told them about my early morning plans, no fault of theirs). The bed was big and comfortable, and the room was quite stylish if small (that's just due to the narrow buildings in Old Town and I'm not complaining one bit). The style even seemed to be coordinated between the various aspects of the room. The neutral: the hotel is also a travel agency and they have other properties throughout Vietnam. They will offer to book any of the standard trips around the Hanoi area, from Ha Long bay cruises to a visit to Sapa. Admittedly, after receiving an email I was a little concerned about the possibility that the good value was going to be at the expense of some pushy sales - but that wasn't the case at all. We talked a little about a trip to Ha Long bay when I checked in, but with my timing and desire not to do any group tours ruled that out. Jacky wasn't pushy at all, and the staff was totally friendly and helpful despite my penny pinching. If you're looking for the travel agent experience, I wouldn't hesitate to work through them. It seems that ANYTHING you could possibly need in Vietnam could be handled through them, from group tours to internal travel bookings.

Lynette C.
Sud-Àfrica
12 de febrer 2015
Wonderful Hotel
Good Location, Great Service, Wonderful Tours
Nice little hotel in the old quarter of Hanoi. I enjoyed my stay and would return there again.

Lynette C.
Sud-Àfrica
12 de febrer 2015
Wonderful Hotel in the heart of the old quarter
Great location, Friendly Staff and Clean Rooms
I enjoyed my stay here - the staff were wonderful in helping us organise trips around the country - we were able to store our luggage at the hotel and collect it after our tours. Highly recommend them!

Lucienne G.
Austràlia
05 de febrer 2015
Great stay
staff dedication, location, tours
The staff at this hotel are beyond amazing - they rushed our bags over to the airport, booked us a stay in Sapa, speak very good English and answered every request. The beds are a large size, there was a computer in the room, the hot water is strong and the breakfast is reasonable. The hotel is in very good walking distance to most places and overall our stay was great. Highly recommended

Nerutcharapin S.
Tailàndia
04 de febrer 2015
very good
service
Good