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de 292 comentaris
  • Estat de l'hotel/higiene 8,8
  • Ubicació 8,8
  • Comoditat de l'habitació/Nivell 8,7
  • Actuació del personal 9,1
  • Relació qualitat preu 8,8
  • Menjar/menjador 7,6
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orhon O., Austràlia
Viatgers en solitari
Estada d'una nit en de gener de 2014
Fantastic
The Staff
The staff here were so friendly, helpful and supportive, cannot praise them highly enough. The room was lovely and the location was great.
Comentat el 18 de febrer 2014

Liang W., Malàisia
Parelles
Estada d'una nit en de gener de 2014
Nice hotel with rooftop restaurant
Rooftop restaurant overlooking the city, friendly and helpful staffs, and good location.
- breakfast - wide spread with local and western cuisines to choose from. - staff - helpful and knowledgeable. - location - in the heart of the city. - surroundings - lots of eateries and shops around.
Comentat el 07 de febrer 2014

She L., Xina
Famílies amb infants grans
Estada d'una nit en de gener de 2014
Good place!
service, free bike and breakfast.
service is good, I like their free bikes, in good condition and work well. I rode it to the resort beach, not far away. I like the breakfast, though it is not buffet. It tastes good, so fresh, delicious! Oh, this hotel is also very close to ancient town, just several minutes walking. No elevator is a pity, take luggages upstair is a little unconvenient as the stairs are very narrow. In all, it is good! I like the cafe on the opposite side of the street, cheap and quiet, I stay there for two hours.
Comentat el 05 de febrer 2014

Dylan M., Austràlia
Parelles
Estada de 11 nits en de desembre de 2013
One of the best parts of our trip was Aranya!
Extremely Friendly, Great Rooms, Amazing Experience
You can't go wrong with this hotel. Initially we booked with Aranya because of their affordable price, location, and existing positive reviews on Agoda. Little did we know that our stay would forever change our understanding of how a god hotel operates. When we first arrived (after using their great airport transfer service) we were greeted with complimentary tea. Before we knew it, we were personally taken to our rooms. Wow, I had no idea that my room was going to be so nice! Not only was it much larger than I expected, but it also had an equally as large outdoor courtyard/balcony overlooking the beautiful city. It made no sense how I paid so little, yet got the Rolls Royce of rooms. Whenever we would walk past the front desk, either to or from our shopping or eating adventures in the city, we often struck up conversation with the hotel staff (all spoke impeccable English) who were generally interested in who we were and how we were enjoying the city. We no longer felt like guests in a hotel, but more like family. Never before had I felt this level of comfortability in a foreign country. Aranya hotel definitely made our trip to Hanoi one of the best holidays ever. There is no question that next time I travel to Hanoi (hopefully soon) I will be staying at Aranya hotel. Not only for the great value, perfect location, great rooms, but also to see my new friends! If you are travelling to Hanoi and want an perfect stay, I can't suggest anywhere but Aranya Hotel. Thank you so much everybody at Aranya Hotel, I'll be back soon!
Comentat el 24 de gener 2014

Ellen K., Regne Unit
Viatgers en solitari
Estada de 4 nits en de gener de 2014
Very friendly staff but rather dark and noisy room
Friendly staff, beautiful city view from restaurant, easy walking access to Hoan Kiem
I was disappointed with my stay here. The 'internal garden' was unimpressive and there was little natural light that came in. This may have been less of a problem on a higher floor though. Currently there are building works on two sides of the hotel which makes it quite noisy. In addition, the staff become very noisy around 7am and will shout up the floors to each other. This is fine if you are an early riser but not if you like the occasional lie in! I was disappointed as I have stayed in more comfortable hotels and paid considerably less. Having said this, the staff are very friendly and willing to give lots of information about the city. Also, there is a lovely city view from the restaurant on the 7th floor.
Comentat el 17 de gener 2014

Grace W., Malàisia
Viatger de Negocis
Estada de 5 nits en de gener de 2014
Great room though a bit noisy
Friendly staff, comfortable bed, central location
Hotel is in a great location right in the historic old quarter of Hanoi. The deluxe room was very spacious and comfortable. Friendly staff. Only downside is the noise. My room faces the street and cars and bikes were honking well into the night. Also, there is some construction couple of doors away converting a shoplot into another hotel. The construction crew were working throughout the night to minimize inconvenience to the neighboring shops but unfortunately loud enough to wake me up!
Comentat el 13 de gener 2014

Eric A.,
Famílies amb infants grans
Estada d'una nit en de novembre de 2013
Small but good location hotel
staff, room and location
Comentat el 03 de gener 2014

Patricia L., Regne Unit
Parelles
Estada de 3 nits en de desembre de 2013
Recommend staying here
Centrally located, very helpful and friendly staff. Always available to help
On arrival we were given an upgrade. Wonderful room, split on 2 levels. All staff speak excellent English. We were picked up from the airport, driver waiting for us on arrival. Cost $20. Well worth it to avoid haggling with taxi drivers. Given detailed map and recommended places to see, restaurants etc. Breakfast average but plentiful. All staff happy and friendly.would highly recommend this hotel.
Comentat el 21 de desembre 2013

Eral Y., Regne Unit
Grups
Estada de 2 nits en de desembre de 2013
Really enjoyable stay
Location, friendly and helpful staff, buffet breakfast
We really enjoyed our stay here. The hotel is well-located, the room was comfortable and the staff was helpful, accommodating and very friendly. There was also a good selection at breakfast.
Comentat el 16 de desembre 2013

Bernard T., Singapur
Parelles
Estada d'una nit en d'abril de 2013
Location not too good
Nice, clean, value for money
Well, we did not stay in this hotel. They said it was full due to the unexpected weather conditions and they had to accommodate other tourists who did not go to halong bay as planned. They put us up at some other hotel. It was decent. But for both hotels, their location is slightly far off from the city area. About 10-15 mins walking needed. Staff are nice though.
Comentat el 13 de desembre 2013